Site Reliability Engineer

Company Description

We are looking for an experienced Site Reliability Engineer to join our growing Product Development team. This team is responsible for the design, development and maintenance of our award-winning Mantis suite of contextual publishing and AdTech tools.

Who we are

Mantis is a technology business with a suite of data driven products for both media owners and advertisers - utilising its tech platform and products to help both sides of the digital ecosystem. Mantis prides itself in being at the forefront of innovation and producing the best of the best in AI data driven tools and products for media owners and advertisers.

Built by Reach PLC and powered by IBM Watson, Mantis is the most powerful and precise approach to brand safety and contextual advertising available in the market today!

In 2024 we are continuing to grow and scale, and are looking to add ambitious and dynamic talent to our teams to help us achieve our goals.

Reach Plc is the UK’s largest commercial news publisher, home to the UK and Ireland’s most iconic digital platforms, magazines and newspapers, and is ranked 19th in the UK’s top 50 Inclusive Employers for 2023.

Role Location

This is a remote/hybrid position, and so we are therefore open to candidates based across the UK. We can be flexible, however we would expect the incumbent to travel to HQ in Canary Wharf approximately once or twice a month.

Job Description

Our Mantis product development team is enhancing and improving our current systems and building the next generation of Mantis services and products.

Key aspects of this role are designing, implementing, monitoring and maintaining our Mantis platforms.

Where one will be responsible for our cloud infrastructure and the services we deploy, ensuring that they are reliable, scalable and efficient.

At Mantis we have automation and observability tools to monitor the infrastructure, services and APIs, creating dashboards and alerts as needed to assess the health and identify issues.

It is naturally very important to respond to alerts and incidents to identify the causes, and create and implement plans to rectify in a timely manner.

Additional aspects of this role would be to manage the software release processes, ensuring that all deployed changes are documented, well tested and monitored to avoid or identify faults and regressions.

Naturally you will configure system scaling to ensure performance, availability and cost optimization, and will create and run load testing scenarios to better predict platform infrastructure requirements.

At times one will run ad hoc jobs (such as batch data processing) as needed by the Mantis team and customers.

Collaboration is very important with the development and product teams to design product infrastructure architectures.

Being up to date on best practices and trends in cloud service engineering and be a subject matter expert for the wider team.

Qualifications

We are looking for an engineer with experience in SRE or similar operations/sysadmin roles.

Your skills and experience will include

• Managing complex cloud hosted services
• Knowledge of Linux/Unix systems and command line tools
• Proficiency in scripting languages such as Shell and Python
• Experience with build and deployment tools and CI/CD platforms
• Use of AWS CDK, ideally with TypeScript
• Expertise managing AWS cloud platform services, including serverless, stream and event processing, storage and databases
• Understanding of networking principles and protocols (TCP/IP, HTTP, DNS, etc.), CDNs, Load balancers and VPCs
• A focus on security and managing roles and service permissions
• Knowledge of containerization technologies and orchestration tools
• Expertise in monitoring and logging tools such as Cloudwatch
• Familiarity with Automation Test frameworks
• Ability to understand and debug application code, primarily in JavaScript/TypeScript
• Strong problem-solving and troubleshooting skills, with the ability to analyse and resolve complex technical issues
• Excellent communication and collaboration skills to work effectively with cross-functional teams
• Strong attention to detail and ability to work in a fast-paced, dynamic environment

Additional Information

We are offering a competitive salary and benefits including;

• Help saving for your retirement - join our pension scheme and we’ll match contributions up to 6%
• 25 days’ holiday per year when you join. After three, five and ten years’ service with Reach, you’ll accrue one additional day of annual leave. We also have a Holiday Purchase Scheme
• Giving back day - an additional day’s leave each year to support a cause close to your heart
• Enhanced family leave - including maternity, paternity and adoption - and you’ll be eligible after just six months’ employment
• Private Healthcare Cash Plan - free health cash plan so you can claim back cash for a range of medical expenses
• As one of the UK’s top 50 Inclusive Employers everyone’s invited to join our events, programmes and networks to celebrate diversity and build an environment where all our people can thrive
• Wellbeing support - including a 24/7 employee assistance programme (EAP) for you and your nearest and dearest
• Awesome career opportunities - you’ll have support from your line manager and a range of learning & development programmes
• We are also a member of the 30% Club, a global campaign aimed at increasing gender diversity at board and senior management levels

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested please apply early to avoid disappointment.

All your information will be kept confidential according to EEO guidelines.

Reach plc believes diversity brings benefits for our customers, our business and our people. This is why we are committed to being an inclusive employer and encourage applications from all suitable applicants irrespective of background, circumstances, age, disability, gender identity, ethnicity, religion or belief and sexual orientation.