Job Description
ABOUT THIS POSITION
Right now we are looking to add talent to our Enterprise Solution Adoption team. The Solution Adoption Consultant role will act as the primary client contact for Waystar solution-specific set-up and design issues during the implementation stage. The successful candidate will be comfortable in front of some of the most successful Health System and Hospital organizations in the U.SWHAT YOU'LL DO
- Subject Matter Expert assigned to Waystar revenue cycle implementations - ensuring solutions are delivered in compliance with contractual terms and aligned with Waystar values and processes.
- Drives a high level of client satisfaction.
- Manages and meets deadlines of multiple projects simultaneously.
- Establishes relationships with the client project team key influencers and client leadership.
- Communicates challenges and shortcomings to clients and internal stakeholders recommending solutions when possible.
- Leads client training sessions.
- Evaluate client challenges and implement industry-leading best practices.
WHAT YOU'LL NEED
3+ years working in the healthcare revenue cycle.
Strong process orientation problem solving & troubleshooting skills with a firm commitment to quality.
HIPAA regulation knowledge.
Knowledge of Back- End Revenue Cycle operations.
Experience with x12 formats i.e. 837/835 270/271 and 276/277.
Proficient with Microsoft Office Suite.
Excellent written and oral communication skills.
Team player.
Ability to travel up to 20%
Preferred Knowledge
- Institutional and Professional Payer requirements
- Clearinghouse experience
- Claims scrubber experience
- Hospital Health Systems/Physician Practice Management Systems
Education
Bachelor’s degree or equivalent work experience in Healthcare CIS CS or MIS
ABOUT WAYSTAR
Through a smart platform and better experience Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.
Waystar’s healthcare payments platform combines innovative cloud-based technology robust data and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers 1K+ hospitals and health systems and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work always; making it happen; and joyful optimistic & fun.
Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500000 providers 1000 health systems and hospitals and 5000 payers and health plans. For more information visit waystar.com or follow @Waystar on Twitter.
WAYSTAR PERKS
- Competitive total rewards (base salary + bonus if applicable)
- Customizable benefits package (3 medical plans with Health Saving Account company match)
- We offer generous paid time off for our non-exempt team members starting with 3 weeks + 13 paid holidays including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays
- Paid parental leave (including maternity + paternity leave)
- Education assistance opportunities and free LinkedIn Learning access
- Free mental health and family planning programs including adoption assistance and fertility support
- 401(K) program with company match
- Pet insurance
- Employee resource groups
Waystar is proud to be an equal opportunity workplace. We celebrate value and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race color religion age sex national origin disability status genetics marital status protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
This applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
Top Skills
What We Do
Waystar provides market-leading technology that simplifies and unifies healthcare payments. Our cloud-based platform streamlines workflows and improves financials for healthcare providers of all kinds and brings more transparency to the patient financial experience. The Waystar platform is used by more than 450k providers 750 health systems and hospitals and 5k health plans—and integrates with all major HIS and practice management systems. The financial and administrative challenges facing healthcare providers are daunting. Waystar’s technology platform simplifies and unifies healthcare payments across the revenue cycle. We empower healthcare organizations to automate manual work gain insight into processes and performance and ultimately collect more revenue. At Waystar we know there’s a better more efficient way forward. Let’s climb the mountain ahead of us to reach new heights in healthcare.
Waystar Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
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Date Posted
04/19/2026
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