Solution Consultant

• Become a Nexthink SME and thought leader both internally and externally to drive the business value of the Nexthink Platform.
• Help the sales team qualify leads by using your deep understanding of product capabilities to address business issues and provide business value.
• Demonstrate how Nexthink solutions can support overall customer initiatives and how this generates business outcome.
• Work with multiple stakeholders in different functions such as IT Security IT Operations and IT Service Management to illustrate use cases where Nexthink can add value. This requires strong account management capability as well as a passion and enthusiasm for introducing disruptive technology.
• Supported and led large-scale enterprise transactions as a solution consultant by using industry knowledge and understanding to move deals forward.
• Run and facilitate value-based workshops with prospects so that they can fully discover and understand how Nexthink can address their strategic projects and major issues.
• Participate as a speaker in key company events and other marketing-related activities.
• Become a thought leader both internally and externally evangelizing on Nexthink and driving business value.
• This is a field-based role and requires domestic travel to Client sites in the Northeast Region and occasional travel to other Nexthink sites within the USA and internationally.

• 5+ years in presales solutions consulting or technical consulting with at least part of that selling SaaS or cloud-based enterprise solutions.
• Proven track record meeting or exceeding revenue goals in partnership with a sales organization.
• Demonstrated experience leading large complex enterprise deals as the technical voice in the room.
• Hands-on expertise in at least one of the following:
  • End User Computing Workplace or Desktop Services
  • Digital Experience Monitoring or end-user experience platforms
  • Cloud Windows M365 or major migration / change programs
  • ITIL service lifecycle or IT service management
  • Endpoint security governance risk or compliance
• Strong business acumen - able to translate technical capability into business outcomes for executive audiences.
• Exceptional written verbal and interpersonal communication; credibility with senior IT leaders and executives.
• Willingness to travel domestically across the Northeast with occasional US and international travel.

• Experience introducing a new or category-defining technology into an enterprise market.
• Background bridging two or more of the domains above (e.g. DEX + ITSM or EUC + security).
• Experience as a public-facing thought leader - speaking writing or evangelizing.

• Sound judgment on when to act independently and when to escalate.
• Strong team orientation - you treat sales PS and partners as collaborators not internal customers.
• Adaptable and resilient in a fast-moving evolving environment.

• Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 15 days of holidays we offer) 11 company-paid holidays and 3 extra days for volunteering.
• Hybrid work model that balances office and remote work with structured onboarding to foster connections and team integration.
• Free access to professional training platforms to explore your interests and enhance your skills.
• Up to 16 weeks of paid leave for birthing parents/primary caregivers 6 weeks for secondary caregivers.
• Plan for the future with a 401(k) plan featuring up to 4% company matching contributions vesting immediately to grow your retirement savings.
• Bonuses for referring successful hires after three months of continuous employment.

What We Do

Nexthink is the global leader in digital employee experience management. Our platform empowers IT teams with real-time visibility analytics and automation to proactively detect and resolve issues across any application device or network—before they affect employees. By shifting IT from reactive problem-solving to continuous optimization Nexthink enables more than 1300 organizations to create productive seamless and satisfying digital workplaces for over 18 million employees worldwide.

Why Work With Us

With over 1200 employees across 5 continents Nexthink operates as One Team connecting collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity inclusion and equity is second to none. We currently have over 75 nationalities working with us from all cultures and backgrounds.

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