Solutions Analyst

For the past 25 years, we’ve been doing work that matters. We’re a digital agency that leverages technology to extend the influence of our mission-driven clients. Every day, our team of more than 100 digital strategists, architects, designers, and creators help leading nonprofit organizations and government agencies across the country make an impact. But this team still needs you! This is your opportunity to join the company helping those doing good in the world - do more, reach more, and achieve more. 

Forum One is looking for a Solutions Analyst who will work closely with Sales Executives to provide sales estimates, write project documentation, provide solutions architecture, consult on client projects and play a significant role in reaching company goals. 

What you’ll do:

• Support technical discovery discussions during initial meetings and pre-sale activities with prospective clients and advise Sales Executives on opportunity qualification.
• Define the solution for a customer, including platform selection based on the client requirements within an RFP, pre-sales discovery meetings and research, and industry best practices.
• Support technical product analysis for projects with a focus on technical requirements definition.
• Work with service leads on an ongoing basis to evaluate processes and approaches, make recommendations towards enhancements and efficiencies in both pre-sales and delivery activities. 

What you bring to the table: 

• BS/BA in relevant field
• 1+ years leading and managing web technology solution projects
• 2+ years working with web technology
• Experience working in a deadline-driven, technical, and design-focused environment.
• Strong curiosity and willingness to work outside of your comfort zone, motivation to learn and become familiar with new concepts and approaches across service areas. 
• Knowledge and experience working in project delivery approaches including software development lifecycle and agile methodologies.
• Excellent communication skills with the ability to work effectively in a team and with all levels of staff.

What would be nice: 

• Experience developing and estimating project or pre-sales technical solutions
• Experience with technical writing to support proposal writing and technical requirements development
• Working knowledge of open source Content Management Systems, customer data platforms and marketing automation platforms including Salesforce 

Why you’ll love it here:

• Competitive Salary & Employee Ownership Plan
• 401(k) match, Commuter benefits & flexible spending accounts  
• 15 Vacation days, in addition to Sick Leave & Floating Holidays
• Flexible work hours
• Paid parental leave
• Company-provided laptops
• Professional development opportunities
• Tuition reimbursement

What we value:

• We’re passionate about our work - our clients’ missions matter, and we apply our passion in support of clients who are addressing the most critical global issues.
• We’re great partners - we’re collaborative, approachable, creative, inclusive, and reliable.
• We’re continuous learners - we are always expanding, refining, and improving our craft, value, and impact—as individuals and as a team.
• We’re inquisitive problem solvers - we’re dedicated to finding the right solution, which requires actively engaging varied perspectives, and approaching our work with flexibility, humility,  and open minds.
• We get things done - we are thoughtful and thorough, but we don’t waste time or hesitate to tackle problems head on.
• We do the right thing - we make decisions for Forum One and our clients with the highest integrity, respect, fairness, and honesty. 

Forum One provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability or genetics.