Solutions Architect - Seattle

As a Solutions Architect you’ll be a trusted advisor to GitLab prospects and customers in the Seattle area helping them understand how GitLab’s DevSecOps platform addresses both technical requirements and business objectives across the entire software development lifecycle. You’ll guide organizations through their digital transformation journeys from planning through monitoring using your technical expertise understanding of cloud and modern software development practices and strong customer empathy. Reporting to a regional Solutions Architect manager and partnering closely with Account Executives and cross-functional teams you’ll own technical evaluations (including proof of value initiatives and workshops) shape solution architectures and serve as the voice of the customer back to Product Management. In your first year you’ll focus on driving successful platform adoption influencing revenue growth through solution selling and building long-term trust-based relationships that showcase GitLab’s differentiated position in an AI-driven DevSecOps landscape.

• Lead technical discovery demos and validation (including proofs of value) to show how GitLab’s AI-powered DevSecOps platform meets customers’ technical and business needs across the full lifecycle.
• Drive the technical evaluation process as the Directly Responsible Individual including solution design POC/POV ownership workshop design and the technical components of tenders audits and value stream assessments.
• Collaborate with Account Executives and regional sales teams in North America to shape and execute account strategies that support new customer acquisition and expansion.
• Build and deepen relationships with technical practitioners and business leaders guiding them through GitLab-driven digital transformation and enabling them to become GitLab advocates.
• Advise customers on modern software development continuous integration continuous deployment security and cloud practices challenging existing approaches to improve return on investment.
• Serve as the voice of the customer with Product Management Engineering Sales and Marketing by sharing feedback use cases and competitive insights that inform roadmap and positioning.
• Maintain and extend your technical expertise in GitLab DevSecOps AI and related cloud technologies creating reusable examples best practice guidance and technical collateral for customers and partners.
• Invest in your own growth and development through ongoing learning mentorship and knowledge sharing to continuously improve the impact of the Solutions Architect team.

• Experience engaging with customers in technical pre-sales consulting or similar roles guiding them through solution design and evaluation.
• Proficiency with the end-to-end software development lifecycle including modern DevSecOps practices and continuous integration and continuous deployment workflows.
• Hands-on experience with GitLab or comparable source control CI/CD and collaboration platforms and the ability to map platform capabilities to customer use cases.
• Practical knowledge of cloud computing concepts and related technologies with the ability to discuss deployment security and operations options with technical teams.
• Ability to lead technical evaluations such as proofs of concept or proofs of value contribute to tenders or audits and design and run workshops or value stream assessments.
• Clear technical communication and presentation skills with the ability to adapt messages for practitioners through to senior business and technical decision makers.
• Skill in building trusted relationships listening with empathy and acting as a customer advocate to internal teams such as Product Engineering Sales and Marketing.
• Motivation to continuously develop professionally including learning new technologies deepening GitLab platform expertise and applying transferable experience from related fields.

We the Solutions Architect team are part of GitLab’s Sales organization and serve as the technical counterpart to Account Executives with this role focused on opportunities in North America and reporting into a regional Solutions Architect Manager. Our mission is to help customers realize the full value of GitLab’s AI-powered DevSecOps platform by advising on architecture running technical evaluations such as proofs of value and guiding customers through their digital transformation. We work closely with Sales Product Management Engineering and Marketing collaborating asynchronously across regions to share best practices create reusable technical collateral and act as the voice of the customer. We are focused on helping customers modernize end-to-end software delivery adopt GitLab at scale and navigate a rapidly evolving AI and DevSecOps landscape.
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What We Do

GitLab is an open core software company that develops the most comprehensive DevSecOps Platform used by more than 100000 organizations. Our mission makes it clear that we believe in a world where everyone can contribute. We make that possible at GitLab by running our operations on our product and staying aligned with our values. We strive to create a transparent environment where all team members around the world feel that their voices are heard and welcomed. We also aim to be a place where people can show up as their full selves each day and contribute their best.

Why Work With Us

We’ve got big ambitions to make GitLab the most comprehensive AI-powered DevSecOps platform and need skilled contributors to get us there. At GitLab your contributions shape the future of software development at a time when AI is changing the way software is built. Together we're building the most comprehensive AI-powered DevSecOps platform.

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