Job Description
Postman is the world’s leading API platform used by more than 45 million+ developers and 500000 organizations including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs faster.
The company is headquartered in San Francisco and has offices in Boston New York Austin Tokyo London and Bangalore - where Postman was founded. Postman is privately held with funding from Battery Ventures BOND Coatue CRV Insight Partners and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman.
P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman.
We are seeking a technically skilled customer-focused individual to join our Technical Onboarding team as a Solutions Consultant. In this role you will own the onboarding and adoption of our enterprise customers taking them from a signed contract to a secure well-governed and widely adopted deployment of our platform. You will serve as the trusted technical advisor for each engagement running discovery designing the right approach and leading the hands-on delivery yourself. This spans a range of engagement types from securing and standing up a customer's enterprise instance to driving broad team adoption and API collaboration at scale. Most of our customers are large security-conscious organizations in regulated industries so this is a consultative high-impact role where you will drive real technical outcomes and directly influence customer success.
What You’ll Do- Engagement Ownership: Own structured onboarding and adoption engagements end to end from kickoff and project planning through configuration testing closing and post-engagement hypercare serving as the single point of ownership for the platform-side rollout.
- Technical Discovery & Solution Design: Lead discovery into each customer's API lifecycle team structure collaboration patterns and security requirements and translate that into a project plan and workspace design tailored to their environment.
- Security & Identity Implementation: Configure and validate enterprise security and identity controls including SSO/SAML across multiple identity providers SCIM provisioning and role-based access control domain verification and capture content migration Secret Scanner external vaults BYOK encryption and audit-log integration with customer SIEM tooling.
- Adoption & Workspace Enablement: Design and stand up customers' team and discovery workspaces access controls integrations Private API Network and CI/CD workflows and enable their teams to collaborate reuse APIs and adopt the platform at scale.
- Stakeholder & Project Management: Drive cadence and momentum across each engagement surface risks and blockers early and coordinate the customer's IT security and engineering stakeholders including navigating regulated-environment constraints like audit and change-control requirements.
- Evolving Service Portfolio: Deliver across a growing catalog of engagement types and ramp quickly on new service offerings as our portfolio expands.
- Cross-Functional Collaboration: Partner with Sales Solutions Architects Customer Success Customer Education Customer Advocacy and Support to ensure a coordinated customer experience and surface expansion and reference opportunities back to the account team.
- Feedback Loop: Capture customer-observed platform gaps and feature requests and relay product feedback and escalations to Support Product and Engineering.
- 3-5 years of experience in a technical customer-facing role such as Solutions Engineering Technical Consulting Implementation Professional Services Technical Account Management or Customer Success.
- A solid understanding of the software development lifecycle (SDLC) API design principles (REST GraphQL) and common integration patterns.
- Hands-on familiarity with enterprise identity and security concepts such as SSO/SAML SCIM provisioning and major identity providers (Okta Entra OneLogin) or the ability to ramp on them quickly.
- Strong consultative instincts: the ability to run discovery present to both technical and business audiences and set honest expectations.
- Strong technical curiosity and a genuine desire to continuously learn and level up technically deepening your platform expertise and picking up new tools integrations and capabilities as the role and product evolve.
- Proven project-management skills and the ability to keep multiple engagements on track in a fast-paced environment.
- Excellent presentation written and verbal communication skills with comfort leading live hands-on configuration sessions.
- A bias for action and a drive to get customers to value efficiently.
- Experience with APIs or platforms related to API development testing or documentation.
- Familiarity with cloud platforms (AWS Azure GCP) DevOps tooling (CI/CD containers) and secrets-management or SIEM ecosystems.
- Experience delivering to enterprise customers in regulated industries (financial services healthcare insurance).
- Experience with a modern scripting or programming language (e.g. JavaScript Python).
- Professional working proficiency in Spanish and/or Portuguese to support customers and stakeholders across Latin America and other Spanish- or Portuguese-speaking regions.
The reasonably estimated OTE for this role is $110000 to $140000 plus a competitive equity package. Actual compensation is based on the candidate's skills qualifications and experience.
In addition to Postman's pay-on-performance philosophy and a flexible schedule working with a fun collaborative team Postman offers a comprehensive set of benefits including full medical coverage flexible PTO wellness reimbursement and a monthly lunch stipend. Along with that our wellness programs will help you stay in the best of your physical and mental health. Our frequent and fascinating team-building events will keep you connected while our donation-matching program can support the causes you care about. We’re building a long-term company with an inclusive culture where everyone can be the best version of themselves.
At Postman we value in person collaboration. We are in office 5 days a week for all roles based out of our hubs in San Francisco Bay Area Boston Austin New York City Tokyo and London. For roles based in Bangalore employees currently work in the office three days a week and will transition to five days per week by the end of the year. We were thoughtful in our approach which is based on collaboration and grounded in feedback from our workforce leadership team and peers. The benefits of our in office model will be shared knowledge brainstorming sessions communication and building trust in-person that cannot be replicated via zoom.
Our ValuesAt Postman we create with the same curiosity that we see in our users. We value transparency and honest communication about not only successes but also failures. In our work we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.
Equal opportunityPostman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender perception or identity national origin age marital status protected veteran status or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.
Skills Required
- 3-5 years in a technical customer-facing role (Solutions Engineering Implementation Professional Services TAM or Customer Success)
- Solid understanding of SDLC API design principles (REST GraphQL) and common integration patterns
- Hands-on familiarity with enterprise identity and security concepts (SSO/SAML SCIM) and major identity providers
- Ability to configure and validate enterprise security controls (domain verification RBAC BYOK secret scanning external vaults audit-log integration)
- Proven project-management skills and ability to keep multiple engagements on track
- Strong consultative instincts and ability to present to technical and business audiences
- Excellent written and verbal communication and comfort leading live configuration sessions
- Technical curiosity and willingness to learn new tools integrations and platform capabilities
- Experience with APIs/platforms related to API development testing or documentation
- Familiarity with cloud platforms (AWS Azure GCP) DevOps tooling (CI/CD containers) secrets-management or SIEM ecosystems
- Experience delivering to enterprise customers in regulated industries (financial services healthcare insurance)
- Experience with a modern scripting or programming language (JavaScript Python)
- Professional working proficiency in Spanish and/or Portuguese
What the Team is Saying
Postman Compensation & Benefits Highlights
- Healthcare Strength—Company materials indicate medical coverage can fully cover employee and family premiums in some locations with medical dental and vision widely available. Feedback suggests this level of coverage is unusually generous for tech and reduces out-of-pocket exposure.
- Leave & Time Off Breadth—Unlimited PTO is offered to full-time employees and explicitly encouraged. Feedback suggests this creates meaningful flexibility for rest and recovery when team norms support usage.
- Wellbeing & Lifestyle Benefits—A taxable monthly meal stipend and wellness/fitness reimbursements are part of the standard package. Feedback suggests these day-to-day supports add tangible value alongside core benefits.
Postman Insights
What We Do
Postman is the world’s leading API platform used by more than 40 million developers and 500000 organizations including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs faster. The company is headquartered in San Francisco and has an office in Bangalore where it was founded. Postman is privately held with funding from Battery Ventures BOND Coatue CRV Insight Partners and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman.
Why Work With Us
We are a hybrid workplace and diversity-focused company. We hire and retain the best talent from around the globe. We offer a carefully curated blend of world-class benefits so that you can maintain a healthy work-life balance and peace of mind. Your loved ones will thank you for joining us!
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Date Posted
07/03/2026
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