Solutions Engineer I Test

Solutions Engineer I

Benefits of this position: 

• Advocate proven technology that produces measurable customer results and is continually being expanded with innovative new products. 
• Work in a collaborative entrepreneurial environment as a trusted advisor for our direct and indirect/partner sales marketing and product teams. 
• No quotas or cold calling support technical sales  
• Provided tools and training to elevate your performance and be an industry and product specialist/subject matter expert. 
• Exposure to innovative software through webinars tradeshows product releases and more as a SmartBear technology thought leader. 
   

As a Solutions Engineer you will:

• Serve as a trusted technical advisor to partners prospects and customers.
• Lead technical discovery conversations to understand business and technical requirements.
• Deliver tailored product demonstrations and technical presentations aligned to customer use cases.
• Design and guide proofs of concept (POCs) evaluations and technical validations.
• Partner with Sales to develop technical win strategies and address technical objections.
• Help partners qualify opportunities and map SmartBear solutions to customer needs.
• Contribute to functional and technical responses for RFIs/RFPs.
• Collaborate with Product Management Marketing and Customer Success to support partner and customer success.
• Convey product feedback field insights and feature requests to internal teams.
• Support partner enablement through training webinars and technical resources.
• Comfortable working with software resellers partners or third-party stakeholders.
• Strong presentation storytelling and whiteboarding skills.
• Ability to communicate complex technical topics clearly to technical and non-technical audiences.
• Represent SmartBear at industry events and partner engagements (approximately 5% travel).

• 2+ years of experience in a Solutions Engineer Sales Engineer or customer-facing technical role.
• Experience presenting or explaining technical concepts to varied audiences.
• Experience working with customers partners or internal stakeholders to solve technical challenges.
• Ability to quickly learn new technologies and articulate their value.

Technical Background

• Familiarity with UI and API test automation concepts and tools.
• Working knowledge of modern automation frameworks (e.g. Selenium Playwright).
• Basic understanding of CI/CD workflows and Git-based development practices.
• Experience working with APIs programmatically using JavaScript or Python.
• Exposure to cloud platforms (AWS Azure etc.).
• Understanding of networking fundamentals or security best practices.
• Experience supporting technical evaluations or pre-sales engagements.

Did you know? 

• Our main goal at SmartBear is to make our technology-driven world a better place.  
• SmartBear is committed to ethical corporate practices and social responsibility promoting good in all the communities we serve.  
• SmartBear is headquartered in Somerville MA with offices across the world including Galway Ireland Bath UK Wroclaw Poland and Bangalore India.  
• We’ve won major industry (product and company) awards including B2B Innovators Award Content Marketing Association IntellyX Digital Innovator and BuiltIn Best Places to Work. 

SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race color religion gender national origin ancestry mental or physical disability marital status military or veteran status citizenship status age sexual orientation gender identity or expression genetic information medical condition sex sex stereotyping pregnancy (which includes pregnancy childbirth and medical conditions related to pregnancy childbirth or breastfeeding) or any other legally protected status. 

#LI-AS1

#LI-hybrid

What We Do

SmartBear delivers application integrity for modern tech stacks ensuring continuous measurable assurance that software just works as intended – with governance to operate at AI speed and scale. SmartBear offers deep test automation API lifecycle management and observability capabilities. With integrations across the SDLC it sets a new quality standard for application delivery teams. SmartBear is trusted by more than 16 million developers testers and software engineers across 32000 organizations including 75% of the largest financial institutions and industry leaders such as Adobe JetBlue and Microsoft. SmartBear’s best-loved brands include Swagger TestComplete Reflect QMetry Zephyr and more. As stewards of a collaborative open source community SmartBear meets customers where they are to make our technology-driven world a better place.

Why Work With Us

At SmartBear you will be part of a dynamic team solving one of the most critical challenges facing modern businesses: ensuring the integrity of software in an AI-driven world. Whether you are working directly with customers driving go to market strategies supporting operations building products or enabling teams your contributions help shape

Gallery