Specialist IS Engineer - Citrix

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Specialist IS Engineer - Citrix in United States.

This role is focused on designing, managing, and optimizing enterprise-grade Citrix virtualization environments that support mission-critical applications across a global organization. You will ensure high availability, performance, and security of Citrix Virtual Apps and Desktops platforms while collaborating with infrastructure, security, and operations teams. The position plays a key role in maintaining a stable and resilient end-user experience across complex, distributed systems. You will act as a technical expert for Citrix-related technologies, helping resolve advanced issues and driving continuous improvements. The environment is highly collaborative, structured, and aligned with enterprise-grade operational and compliance standards. This is an opportunity to work on large-scale virtualization infrastructure that directly supports global business operations and end users.

• Own, administer, and optimize Citrix Virtual Apps and Desktops environments, ensuring performance, availability, security, and compliance across enterprise infrastructure.
• Maintain and support Citrix Cloud and Citrix ADC (NetScaler) platforms, including patching, upgrades, monitoring, and lifecycle management activities.
• Troubleshoot and resolve complex Citrix and virtualization issues, including user session failures, connectivity challenges, and backend system integration problems.
• Serve as a technical escalation point for Citrix-related incidents within IT operations, driving timely resolution and root cause analysis.
• Collaborate with infrastructure, security, and project teams to support deployments, audits, system enhancements, and enterprise initiatives.
• Document system configurations, operational procedures, and architecture decisions to ensure continuity, audit readiness, and knowledge sharing.
• Mentor support teams and contribute to knowledge transfer, ensuring consistent operational support across global teams.

Requirements:

• 6–10 years of experience managing Citrix environments, including Virtual Apps and Desktops and Citrix ADC (NetScaler), with strong enterprise-scale exposure.
• Solid understanding of Windows Server, Active Directory, Group Policy, and enterprise virtualization platforms such as VMware or Hyper-V.
• Strong troubleshooting and analytical skills with the ability to diagnose complex infrastructure, session, and connectivity issues.
• Experience with system patching, monitoring, resiliency testing, and maintaining secure virtual environments.
• Ability to document technical processes clearly and communicate effectively across global, cross-functional teams.
• Strong collaboration skills with the ability to work independently, manage priorities, and support multiple stakeholders.
• Preferred certifications include Citrix CCP-V, CCP-N, Microsoft Windows Server/Azure Administrator, or VMware VCP.

Benefits:

• Competitive annual salary ranging from $112,483.05 to $152,182.95 USD based on experience and qualifications.
• Comprehensive health coverage including medical, dental, vision, life, and disability insurance for employees and eligible dependents.
• Retirement and savings plans with strong employer contributions.
• Annual discretionary bonus program and eligibility for long-term stock-based incentives.
• Flexible work arrangements where applicable, supporting work-life balance.
• Generous paid time off programs, including award-winning vacation policies.
• Career development opportunities, training, and structured professional growth support.