Job Description
Senior Auditor – Consumer Lending
The Internal Audit team at Citizens is hiring a Senior Auditor on our Consumer Lending team. The Internal Audit team is comprised of skilled professionals with the mission of consistently providing the Board Audit Committee Shareholders and Executive Management with an independent and objective view of the effectiveness of the bank’s control environment risk management practices and culture.
The Senior Auditor will participate in audit activities primarily relating to the Consumer Lending products including credit cards student loans home equity lines of credit and unsecured loans. The audits will cover the full product life cycle including marketing underwriting account opening servicing collections and recovery.
As part of our team you’re made ready for a fulfilling career with exciting new challenges and opportunities to stretch yourself. As the Senior Auditor you will deliver a defined typically high-risk aspect of audit engagement through operational delivery of audit work under supervision across Citizens’ various business lines in line with methodology standards and procedures. You will be responsible for executing audits to ensure that bank policies processes and procedures are being followed and that internal controls are in place adequate effective sustainable and efficient. Most importantly you will feel valued for who you are and supported to achieve what’s important to you personally and professionally!
Primary responsibilities include
- Prepare for upcoming assigned audits by reading relevant background material and/or review prior audit work.
- Identify risks and controls in key businesses and design test plans to assess the effectiveness of controls.
- Perform detailed test work applying bank industry and regulatory guidance.
- Produce clear complete concise and well-organized workpapers in accordance with Internal Audit’s Methodology.
- Present potential issue(s) and/or other relevant information to Internal Audit and business line management effectively communicating key information.
- Validate the remediation of issues to ensure risk is sufficiently mitigated.
- Act as lead auditor on sections of large audit engagements or lead auditor on small audit engagements with responsibility for supervision of Staff Auditors.
- Execute certain routine team responsibilities such as performance of continuous monitoring activities team scheduling or representing the Internal Audit team at meetings with business line management.
Qualifications Education Certifications and/or Other Professional Credentials
- 3-5 years of experience in the field of internal audit risk management and/or consumer banking.
- Ability to work in a team environment and independently when required.
- Ability to handle multiple projects simultaneously using planning and organizational skills.
- Ability to exercise critical thinking and work under tight deadlines.
- A high level of accuracy and attention to detail and ability to follow structured methodology.
- Strong verbal and written communication skills.
- Ability to effectively build and manage relationships with stakeholders.
- Ability to train and develop junior team members.
- Proficiency in Microsoft Word and Excel.
- Bachelor’s degree required.
- Prior audit experience preferred.
- Intermediate understanding of bank regulations and industry practices is a plus.
- Travel 5 – 10%
Hours & Work Schedule
- Hours per Week: 40
- Work Schedule: Monday - Friday 8:00 am to 5:00 pm
Pay Transparency
- The salary range for this position is $95000 - $124000 per year plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location and relevant skills and experience.
- We offer competitive pay comprehensive medical dental and vision coverage retirement benefits maternity/paternity leave flexible work arrangements education reimbursement wellness programs and more. Note Citizens’ paid time off policy exceeds the mandatory paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits visit https://jobs.citizensbank.com/benefits.
About Us
Equal Employment Opportunity
Citizens its parent subsidiaries and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age ancestry color citizenship physical or mental disability perceived disability or history or record of a disability ethnicity gender gender identity or expression genetic information genetic characteristic marital or domestic partner status victim of domestic violence family status/parenthood medical condition military or veteran status national origin pregnancy/childbirth/lactation colleague’s or a dependent’s reproductive health decision making race religion sex sexual orientation or any other category protected by federal state and/or local laws. At Citizens we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit qualifications performance and capability.
Equal Employment and Opportunity Employer
Job Applicant Data Privacy Policy
Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check which may include initial credit motor vehicle record public record prior employment verification and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
Skills Required
- 3-5 years of experience in internal audit risk management or consumer banking
- Ability to work in a team environment and independently
- Strong verbal and written communication skills
- Bachelor's degree
- Prior audit experience
Citizens Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citizens and has not been reviewed or approved by Citizens.
- Healthcare Strength—Healthcare coverage is positioned as comprehensive with multiple plan options and preventive care highlighted as fully covered. Mental-health support is also emphasized through EAP-style counseling access and app-based support.
- Retirement Support—Retirement benefits are described as meaningful including an employer match and additional company contributions in some descriptions. Stock purchase features and occasional profit-sharing framing add to the overall retirement-and-wealth picture.
- Leave & Time Off Breadth—Time-off benefits are described as generous including a substantial PTO bank paid holidays and sizeable parental leave. Adoption assistance and emergency backup care are also presented as part of the leave-related support set.
Citizens Insights
What We Do
As one of the oldest and largest financial services firms in the United States with a history dating back to 1828 we’re committed to providing solutions and expertise that support our customers clients colleagues and communities in what’s next on their own unique journey. We invest in the humans who build the logic ideas and innovations that bring new technologies to life. Investments in AI cloud computing machine learning and automation provide our engineers the tools that enable us to remain competitive and win in today’s environment. At Citizens we recognize that the journey to accomplishment is no longer linear and that individuals are made of all they have done and all they are going to do. Whether you’re considering banking with us or looking to work with us you’ll find a customer-centric culture and a supportive collaborative workforce at Citizens. You’re made ready and so are we. If you're ready to advance your career in technology and security learn more about opportunity's Citizens offers here: https://jobs.citizensbank.com/digital-transformation
Why Work With Us
We empower the colleagues that power our tech. With growth & upskilling opportunities and sought-after benefits plus a diverse culture of people and perspectives we help our colleagues achieve career goals. Because innovation can’t happen without the minds and hearts of our people. Technology is constantly evolving and we believe you can too.
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Date Posted
06/01/2026
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