Sr. Coupa Pay Success Manager - 11600

· Remote

Location

Remote

Type

Full Time

Job Description

CoupaJobs
Sr. Coupa Pay Success Manager - 11600

Sr. Coupa Pay Success Manager - 11600

Reposted 15 Hours Ago
Be an Early Applicant
Hiring Remotely in Austin TX USA
In-Office or Remote
104K-145K Annually
Senior level
Artificial Intelligence • Fintech • Information Technology • Logistics • Payments • Business Intelligence • Generative AI
Help Shape What's Next
The Role
Lead adoption and growth of Coupa Pay with enterprise customers by building adoption strategies driving virtual card and digital payments usage delivering platform demonstrations and training measuring success against business goals and coordinating internal and external partners to ensure rapid go-live and sustained adoption.
Summary Generated by Built In
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict prescribe and automate smarter more profitable business decisions to improve operating margins.

Why join Coupa?

🔹 Pioneering Technology: At Coupa we're at the forefront of innovation leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
🔹 Collaborative Culture: We value collaboration and teamwork and our culture is driven by transparency openness and a shared commitment to excellence.
🔹 Global Impact: Join a company where your work has a global measurable impact on our clients the business and each other. 

Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa. 

The Impact of a Sr. Coupa Pay Success Manager at Coupa:

We are looking for highly energetic and driven customer champions to work on the Coupa Pay team.  This role will help our customers get the most out of their Coupa Pay investment by driving growth and adoption of their use of Virtual Cards Digital Payments and Working Capital Solutions / Early Pay Discounts.

Ideal candidates will have a minimum of 10-15 years’ experience working directly with large enterprise clients to drive customer success have relevant experience with B2B payments especially with digital payments solutions or an alternatively compelling job history that indicates you will be successful in this role.

What You'll Do:

  • Have a strong technical understanding of Coupa products with the ability to discuss and demonstrate the full Coupa platform and how it will meet a customer’s business needs.
  • Create and own the adoption strategy plan with large strategic customers and ensure that all teams including external Coupa partners and Coupa colleagues are actively engaged to help execute the strategy with the customer.
  • Help customers create success goals that are linked to their overall business objectives for successful Coupa Pay growth and adoption and can easily be measured to assist customers in tracking performance.
  • Become a trusted partner and actively engage customers in strategic conversations involving longer-term business needs and best practices.
  • Analyze and report on customers’ overall Pay opportunity for virtual cards bank transfers and working capital / early pay discount solutions.
  • Forge strong partnerships with customers Coupa Pay partners suppliers and Coupa colleagues.
  • Meet customers in person via occasional travel.
  • Ability to provide Coupa platform demonstrations and training.

What You Will Bring to Coupa:

  • 10+ years’ experience in either payments or systems applications whether internally via a Finance or Procurement organization or externally with a consulting firm or software provider.
  • Deep domain expertise in either Payments and/or Procurement systems
  • Candidates should have extremely strong client management skills and be able to work with customers to execute a plan that works towards a rapid successful go-live and adoption. 
  • Experience with Software as a Service is a plus as is any experience with Coupa BSM and other financial payment accounting and source-to-pay or procurement software.
  • Previous sales or lead consulting experience with the following applications is a solid predictor of success: Coupa Tipalti Nvoicepay Bill.com Ariba Concur NetSuite Workday Oracle SAP.
  • Strong written and verbal communication skills.
  • Experience configuring and delivering software demonstrations is strongly preferred.

The estimated pay range for this role is $104000 - $145333

The starting salary for the successful candidate will be based on permissible non-discriminatory factors such as skills experience and geographic location.


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Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring compensation training or evaluating performance are made fairly and we provide equal employment opportunities to all qualified candidates and employees. 

Please be advised that inquiries or resumes from recruiters will not be accepted.

By submitting your application you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application including your personal data for the purposes of managing Coupa's ongoing recruitment and placement activities including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed the purposes of processing and how long we retain your application in our Privacy Policy.

Skills Required

  • 10+ years experience in payments or systems applications (finance procurement consulting or software provider).
  • Relevant experience with B2B digital payments solutions (virtual cards digital payments bank transfers).
  • Deep domain expertise in Payments and/or Procurement systems.
  • Strong client management skills and ability to execute plans toward rapid go-live and adoption.
  • Ability to provide Coupa platform demonstrations and training.
  • Experience configuring and delivering software demonstrations.
  • Experience with SaaS and familiarity with Coupa BSM or similar financial/payment/source-to-pay software (Tipalti Nvoicepay Bill.com Ariba Concur NetSuite Workday Oracle SAP).
  • Strong written and verbal communication skills.
  • Willingness to travel occasionally for customer meetings.

What the Team is Saying

Aditya Maheshwari
Alex Moon
Jose Miguel Jimenez
Jessica Fonseca
Daniela Aristizábal

Coupa Compensation & Benefits Highlights

  • Healthcare StrengthHealth dental vision and mental‑wellness resources for employees and dependents begin on the first day of employment. Recent updates to health‑insurance programs this year indicate active management of core coverage.
  • Leave & Time Off BreadthFlexible Time Off floating holidays paid parental leave and dedicated volunteer time off are emphasized as part of standard offerings. A global minimum vacation allowance outside the U.S. is also advertised.
  • Retirement SupportCompetitive compensation is paired with retirement savings programs including a U.S. 401(k) with company match. An Employee Stock Purchase Plan is also referenced as part of long‑term financial support.

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The Company
HQ: Foster City California
3000 Employees
Year Founded: 2006

What We Do

Coupa is a global technology company that helps businesses run smarter by connecting all the ways they spend money — from procurement and expenses to payments and supply chain decisions — in one intelligent platform. In simple terms Coupa gives organizations the visibility and control they need to make better financial choices reduce waste and drive real impact. It’s where technology meets purpose: helping companies manage their resources more responsibly while creating a positive ripple across their people partners and the planet.

Why Work With Us

At Coupa we prioritize an inclusive and empathetic workplace where every voice is valued. Our teams are proactive and accountable ensuring we collaborate effectively to achieve our goals. The foundation of our culture rests on our people; we believe in fostering an environment that encourages innovation and curiosity.

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Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Our virtual-first approach is intentional. It gives you the freedom to do your best work in a space that supports focus balance and creativity while staying connected to a global team of changemakers who are redefining the future of business spend

Typical time on-site: Flexible
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Date Posted

07/12/2026

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