Sr. Creative Operations Manager (Remote)

We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted and we are dedicated to treating the whole person not just the symptoms.

We aim to create a world where mental health is no longer stigmatized or marginalized but rather is embraced as an integral part of one's overall well-being. 

We believe that by providing quality care that is both evidence-based and compassionate we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.

Rula is a remote-first company. We currently hire in most U.S. states with the exception of Hawaii.

About the Role

We are looking for a Sr. Creative Operations Manager to play a critical role within Rula’s Creative Studio leading the vision and operational execution of all creative projects from intake to planning execution and delivery. This role will serve as the operational backbone of the Creative Studio. Leveraging industry best practices you will own project workflows resourcing timelines and cross-functional coordination to ensure on-time delivery of high-quality creative at scale.

You will manage all incoming and outgoing creative work oversee project assignments and resourcing and act as the primary point of contact for stakeholders across marketing product growth and other teams. Leveraging your industry credentials and deep understanding of creative processes you will work upstream with cross functional partners on the planning of projects setting priorities identifying risks and continuously improving how the Creative Studio operates. Importantly you will be out in the industry discovering new tools industry best practices and new creative talent that will ensure that Rula brand creative is leveraging industry best practices. This role is ideal for a proactive operator who thrives at the intersection of creative process and collaboration in a fast-paced environment.

Required Qualifications

• 7+ years of experience in creative operations project management or a related role within an in-house creative team agency or fast-paced organization

• Expertise leading multiple creative projects simultaneously from intake through delivery

• Strong voice and thought leader in how best to tackle creative assignments with a proven ability to translate business strategy into operational plans ensuring work is aligned with company priorities in order to reach business goals

• Demonstrated proficiency to bring industry best practices and new talent into a creative organization – with a bias to action to seeking out solutions (e.g. evolving operating models technology solutions) and resources that optimize creative and business outcomes

• Experience leading creative operations strategy for an in-house team or agency including intake models prioritization frameworks and workflow design

• Mastery of creative project management tools and systems (e.g. Asana Monday Airtable Jira or similar)

Preferred Qualifications

While having the preferred qualifications enhances your candidacy having all of them is not mandatory. We encourage all interested applicants to apply even those who may not meet every preferred requirement.

• Experience influencing and aligning cross-functional partners at a senior level balancing creative excellence with business needs and operational constraints

• Expertise identifying risks dependencies and tradeoffs early and proactively driving solutions across stakeholders

• Background working in healthcare technology or another highly regulated and/or fast-growing industry environment

We're serious about your well-being! As part of our team full-time employees receive:

• 100% remote work environment: Working hours to support a healthy work-life balance ensuring you can meet both professional and personal commitments (must be based in United States currently not hiring in Hawaii)

• Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States

• Comprehensive health benefits: Medical dental vision life disability and FSA/HSA

• 401(k) plan access: Start saving for your future

• Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)

• Paid parental leave: Available for all parents including birthing non-birthing adopting and fostering

• Employee Assistance Program (EAP): Support for your mental and physical health

• New hire home office stipend: Set up your workspace for success

• Quarterly department stipend: Fund team-building activities or in-person gatherings

• Wellness events and lunch & learns: Explore a variety of engaging topics

• Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences fostering a sense of community and belonging for all

Our team

We believe that diversity equity and inclusion are fundamental to our mission of making mental healthcare work for everyone.  We are dedicated to having a culture of inclusion that will support our employees in feeling safe seen heard and valued.

What We Do

We believe that when access to quality mental healthcare improves patients providers and payers all benefit. And that’s why we’re on a mission to make mental healthcare work for everyone. We remove barriers and strengthen connection points between patients providers and payers to improve mental health outcomes. With Rula it’s easy for patients to find a high-quality therapist or psychiatric practitioner who meets their unique needs accepts insurance and is taking new patients. For providers Rula offers the flexibility of private practice while also filling caseloads and offering the necessary behind-the-scenes support. Rula handles the marketing credentialing billing and admin tasks so providers can focus on what they do best: providing care to those in need. Rula is a remote-first company with teams who specialize in the areas of Clinical Partnerships Operations Marketing Engineering Product and more. We’re committed to reimagining how mental health is treated.

Why Work With Us

As a remote company we're intentional about the culture we're building. We write things down we communicate clearly we follow-up and we follow-through. We have high expectations for our team and empower individuals with a high degree of trust and autonomy. In turn we expect that individuals operate with a sense of ownership in everything.

Gallery