The Learning & Development Manager will develop and deliver learning solutions assess capability gaps and enhance organizational performance through strategic partnerships and AI-driven learning initiatives.

Description and Requirements
The Opportunity
The Senior Learning Solutions Developer is responsible for designing and developing AI-enabled experiential learning solutions that are embedded in the flow of work and drive measurable behavior change across the enterprise. This role translates enterprise capability needs into scalable learning experiences including simulations AI-driven roleplays and performance support tools that accelerate workforce readiness adoption and performance against business priorities.
Guided by our purpose - always with you building a more confident future - and our New Frontier strategy focused on stronger growth attractive returns and all-weather performance this is an exciting opportunity to design and develop innovative user-centered learning experiences that directly impact how employees build skills and perform in the moment of need. You will partner closely with Capability Development Partners and cross-functional stakeholders to diagnose needs prototype solutions and bring to life high-impact learning strategies that translate enterprise priorities into measurable outcomes.
Key Responsibilities

• Create AI-enabled experiential learning solutions embedded in the flow of work leveraging simulations roleplays and performance support tools to drive measurable behavior change.
• Diagnose enterprise capability needs and translate them into high-impact user-centered learning journeys that integrate experiential social and in-the-flow learning approaches.
• Build innovative learning experiences using AI technologies-including simulations scenario-based practice and roleplays-to accelerate readiness and adoption at scale.
• Coordinate cross-functional delivery with AVPs business stakeholders and enabling teams to embed learning into workflows through performance support tools nudges AI copilots and contextual assets.
• Oversee measurement of learning effectiveness including readiness adoption and time-to-proficiency and ensure alignment to enterprise capability frameworks using insights to drive continuous improvement.

Required Qualifications

• Strong analytical and problem-solving skills with the ability to assess capability needs and contribute to practical applied solutions.
• Ability to think beyond courses and programs to workforce readiness adoption and performance outcomes.
• Understanding of how leadership behaviors human skills functional capabilities and tools interact to drive execution.
• Strong collaboration and stakeholder coordination skills across functions and teams.
• Comfort working across multiple projects and priorities in a dynamic enterprise environment.
• Working knowledge of AI-enabled tools and data to support scalable capability development and adoption.

Preferred Qualifications

• 7+ years supporting enterprise or cross-functional capability change or transformation initiatives.
• Contributing to applied development performance support or change enablement efforts that influence how work gets done.
• Experience working within structured frameworks or operating models while adapting solutions for different contexts.
• Exposure to AI digital or technology-enabled workforce initiatives focused on adoption and behavior change.
• Experience partnering with senior practitioners or leaders to execute complex initiatives at scale.
• Bachelor's Degree

Location Expectation: This is a hybrid role requiring a minimum of 3 days per week in office.
The expected salary range for this position is $101000 - $142900 . This role may also be eligible for annual short-term incentive compensation and stock-based long-term incentives. All incentives and benefits are subject to the applicable plan terms.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health financial wellness and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision dental insurance and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services a retirement pension funded entirely by MetLife and 401(k) with employer matching group discounts on voluntary insurance products including auto and home pet critical illness hospital indemnity and accident insurance as well as Employee Assistance Program (EAP) and digital mental health programs parental leave paid time off paid holidays volunteer time off tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies" Fortune World's 25 Best Workplaces™ as well as the Fortune 100 Best Companies to Work For® MetLife through its subsidiaries and affiliates is one of the world's leading financial services companies; providing insurance annuities employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets we hold leading positions in the United States Latin America Asia Europe and the Middle East.
Our purpose is simple - to help our colleagues customers communities and the world at large create a more confident future. United by purpose and guided by our core values - Win Together Do the Right Thing Deliver Impact Over Activity and Think Ahead - we're inspired to transform the next century in financial services. At MetLife it's #AllTogetherPossible . Join us!
MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race color national origin religion creed sex (including pregnancy childbirth or related medical conditions) sexual orientation gender identity or expression age disability marital or domestic/civil partnership status genetic information citizenship status (although applicants and employees must be legally authorized to work in the United States) uniformed service member or veteran status or any other characteristic protected by applicable federal state or local law ("protected characteristics").
If you need an accommodation due to a disability please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
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