Sr. Product Manager Consumer Payment Portal

What You'll Do:

Shape the Vision: Own the end-to-end product strategy and roadmap for our Consumer Payments products aligning cutting-edge AI capabilities with TrueML’s mission to help distressed borrowers.

Optimize via Data Science: Collaborate with our Data Science team to design ML models that intelligently present the right offer at the right time maximizing conversion while prioritizing consumer wellness.

Revolutionize Payments: Partner with global vendors (e.g. Stripe Plaid) to eliminate transaction friction expand payment options and strategically manage processing costs.

Build Transparent Systems: Lead the development of a robust balance-ledger service and intuitive user interfaces that allow consumers to track history and manage obligations with total confidence.

Drive Market Growth: Identify and quantify new B2B opportunities partnering with Sales and Marketing to bring high-impact payment solutions to market with a stellar GTM strategy.

Define Success: Establish and monitor the KPIs that matter using a mix of user research and quantitative analysis to iterate rapidly in an Agile environment.

Who You Are:

• A Fintech Specialist: You bring 5+ years of Product Management experience with a deep-seated understanding of the payments industry gateways and consumer-facing financial journeys.

• A Strategic Thinker: You have a proven ability to translate complex business requirements and user pain points into detailed actionable product specifications.

• Collaborative & Curious: You thrive when working across functional lines—specifically with Data Scientists and Engineers—to turn raw data and machine learning into impactful user features.

• A Master Communicator: You can navigate the technical nuances of a ledger system while eloquently advocating for the user experience to stakeholders and clients.

• Agile & Expert: You are a veteran of Agile methodologies and hold a degree in Computer Science Business or a related field (or have the equivalent "real-world" experience to prove it).

• Bonus Enthusiast: You get extra credit if you’ve dabbled in A/B testing understand the nuances of debt resolution or have hands-on experience with AI applications in finance.

What We Do

TrueML makes financial technology that prioritizes customer experience and revolutionizes the experience of consumers seeking financial health. We’re a team of inspired data scientists financial services industry experts and customer experience fanatics creating experiences that serve people in a way that recognizes their unique needs and preferences as human beings and endeavoring to ensure nobody gets locked out of the financial system. After more than 10 years in business TrueML is excited to be expanding its footprint internationally. We are a growing geographically diverse team with employees in 30 U.S. states and 7 different countries with our key talent hub in LATAM. If you’re looking for an opportunity to do impactful work join TrueML and make a difference alongside hundreds of other inspired individuals.

Why Work With Us

Our functional teams are a diverse mix of employees from different backgrounds and geographies with each individual bringing unique perspectives and experiences that encourage increased innovation in our products and services. Join TrueML and make a difference alongside hundreds of other inspired individuals doing impactful work.

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