The Sr. Program Manager Product Operations drives product release processes coordinates cross-departmental efforts and monitors performance metrics while fostering a culture of continuous improvement.

$120000 - $140000 / year + Bonus
Vertafore is a leading technology company whose innovative software solutions are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business boost their productivity and efficiencies and lower costs while strengthening relationships.
Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation technology partnerships and focusing on customer success.
Our fast-paced and collaborative environment inspires us to create think and challenge each other in ways that make our solutions and our teams better.
We are headquartered in Denver Colorado with offices across the U.S. Canada and India.
JOB DESCRIPTION
We are seeking a strategic results-driven Sr Program Manager of Product Operations and Launch to drive our go-to-market execution and product release processes. This role is instrumental in driving cross-functional coordination improving operational performance and ensuring timely high-impact product releases across Vertafore.
You will serve as a partner to the Product leadership team and act as the central point of accountability for managing release readiness progress tracking and continuous process improvements that deliver measurable value to customers and the business.
Core Requirements and Responsibilities:
Essential job functions included but are not limited to the following:• Drive cross-departmental planning and alignment on product releases and initiatives in partnership with Product leadership.• Deliver robust go-to-market (GTM) strategies in collaboration with stakeholders across Product Marketing Sales Support and Operations.• Lead end-to-end product release management including kickoff meetings stakeholder coordination task tracking risk mitigation and communication.• Execute and improve a scalable release management process incorporating stakeholder feedback and operational learnings.• Monitor release performance against key milestones KPIs and gate points-ensuring accountability and providing data-driven insights to guide execution.• Report on release progress risks and outcomes to Senior Leadership Team (SLT).• Be the central hub for all release activities reporting to the Senior Leadership Team on status goals and key metrics.• Foster a culture of continuous improvement by identifying gaps driving adoption of best practices and removing blockers to success.• Champion operational excellence by challenging teams to raise the bar on consistency quality and impact of product delivery.• Ensure adherence to company policies and manage additional duties as needed by the VP of Product Management Operations.
Qualifications:• 7+ years of experience in Product Operations Program Management or related operational leadership roles within SaaS or technology organizations.• Proven experience implementing and scaling enterprise operating models.• Demonstrated success influencing leadership stakeholders and leading cross-functional organizations.• Expertise in product lifecycle management and release governance.• Exceptional communication facilitation and strategic thinking skills.
Preferred Skills (Nice to Have):• Experience in the insurance or insurtech industry.• Familiarity with tools such as Rally SharePoint Miro or equivalent• Professional certifications (e.g. PMP Agile Scrum) or advanced degrees (MBA) a plus.
Additional Requirements and Details:• Travel required up to 25% of the time.• Located and working from an office location.• Occasional lifting and/or moving up to 10 pounds.• Frequent repetitive hand and arm movements required to operate a computer.• Specific vision abilities required by this job include close vision (working on a computer etc.).• Frequent sitting and/or standing.
THE VERTAFORE STORY
Over the past 50 years Vertafore has advanced the entire insurance distribution channel with the best software solutions in the industry. Today we're proud to say hundreds of thousands of Vertafore users rely on our solutions to write business faster reduce costs and fuel growth by increasing collaboration and streamlining processes. Vertafore leads the industry with secure cloud-based mobile products that provide superior reporting and analytics delivering actionable insight- right when customers need it most. We partner with other leading technology companies to deliver comprehensive solutions to improve the way our customers do business and serve their customers.
The Vertafore Way
Insurance is about relationships and technology should make those relationships stronger. That's why at Vertafore it's our mission to transform the way the industry operates by putting people at the heart of insurance technology. By focusing on our customers becoming better every day and delivering results you can see we provide the level of trust and security that insurance is all about.• Bias to Action: We're united by an innate drive to take action and make a difference in the technology and insurance spaces.• Win Together: We work together as one team showing empathy and respect along the way.• Show Up Curious: We work to challenge one another to push boundaries and think beyond the box.• Say It Do It: We honor every one of our commitments because integrity is important to us.• Customer Success is Our Success: We cultivate authentic relationships and follow up by actively listening to their needs.• We Love Insurance: We appreciate the impact insurance has on the world.
Is this role not an exact fit for you? Keep an eye on our Careers Page for other positions!
Vertafore is a drug free workplace and conducts preemployment drug and background screenings .
The selected candidate must be legally authorized to work in the United States.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities duties skill or working conditions. In addition this document does not create an employment contract implied or otherwise other than an "at will" relationship.
Vertafore strongly supports equal employment opportunity for all applicants regardless of race color religion sex gender identity pregnancy national origin ancestry citizenship age marital status physical disability mental disability medical condition sexual orientation genetic information or any other characteristic protected by state or federal law.
We do not accept resumes from agencies headhunters or other suppliers who have not signed a formal agreement with us.
Vertafore is a Flexible First working environment which allows team members to work from home as often as you'd like while using our offices as a place for collaboration community and teambuilding. There are times you may be asked to come into an office and/or travel for specific meetings for a specific business purpose and this varies by job responsibilities.
Why Vertafore is the place for you: *Canada Only

• The opportunity to work in a space where modern technology meets a stable and vital industry
• Medical vision & dental plans
• Life AD&D
• Short Term and Long Term Disability
• Pension Plan & Employer Match
• Maternity Paternity and Parental Leave
• Employee and Family Assistance Program (EFAP)
• Education Assistance
• Additional programs - Employee Referral and Internal Recognition

Why Vertafore is the place for you: *US Only

• The opportunity to work in a space where modern technology meets a stable and vital industry
• We have a Flexible First work environment! Our North America team members use our offices for collaboration community and team-building with members asked to sometimes come into an office and/or travel depending on job responsibilities. Other times our teams work from home or a similar environment.
• Medical vision & dental plans
  • PPO & high-deductible options
• Health Savings Account & Flexible Spending Accounts Options:
  • Health Care FSA
  • Dental & Vision FSA
  • Dependent Care FSA
  • Commuter FSA
• Life AD&D (Basic & Supplemental) and Disability
• 401(k) Retirement Savings Plain & Employer Match
• Supplemental Plans - Pet insurance Hospital Indemnity and Accident Insurance
• Parental Leave & Adoption Assistance
• Employee Assistance Program (EAP)
• Education & Legal Assistance
• Additional programs - Tuition Reimbursement Employee Referral Internal Recognition and Wellness
• Commuter Benefits (Denver)

The selected candidate must be legally authorized to work in the United States.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities duties skill or working conditions. In addition this document does not create an employment contract implied or otherwise other than an "at will" relationship.
Vertafore strongly supports equal employment opportunity for all applicants regardless of race color religion sex gender identity pregnancy national origin ancestry citizenship age marital status physical disability mental disability medical condition sexual orientation genetic information or any other characteristic protected by state or federal law.
The Professional Services (PS) and Customer Success (CX) bonus plans are a quarterly monetary bonus plan based upon individual and practice performance against specific business metrics. Eligibility is determined by several factors including: start date good standing in the company and actives status at time of payout.
The Vertafore Incentive Plan (VIP) is an annual monetary bonus for eligible employees based on both individual and company performance. Eligibility is determined by several factors including: start date good standing in the company and actives status at time of payout.
Commission plans are tailored to each sales role but common components include quota MBO's and ABPMs. Salespeople receive their formal compensation plan within 30 days of hire.
Vertafore is a drug free workplace and conducts preemployment drug and background screenings.
We do not accept resumes from agencies headhunters or other suppliers who have not signed a formal agreement with us.
We want to make sure our recruiting process is accessible for everyone. if you would like to contact us regarding the accessibility of our website or need assistance completing the application process please contact [email protected]
Just a note this contact information is for accommodation requests only.