Job Description
Recognized as the No. 1 site trusted by real estate professionals Realtor.com® has been at the forefront of online real estate for over 25 years connecting buyers sellers and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools Realtor.com® not only makes a significant impact on the real estate industry at large but for consumers navigating the biggest purchase they will make in their life by providing a user experience that is easy to use easy to understand and most of all easy to make decisions.
Join us on our mission to empower more people to find their way home by breaking barriers to entry making the right connections and building confidence through expert guidance.
Lead Delivery - Sr. Staff Engineer
Would you like to work in an engineering environment that rewards your passion? The Lead Services engineering team runs Realtor.com®’s Tier 1 mission-critical lead platform — the real-time system that ingests allocates and delivers the leads that directly drive revenue across our products and business lines. From the moment a consumer raises their hand to the instant a high-intent opportunity reaches the right agent or partner this team ensures those connections are fast reliable and observable end-to-end.
Join a team that strives for innovation and excellence using the latest technology and frameworks.
We believe in leveraging the best tools to solve problems faster. You will be expected to utilize AI coding assistants and LLMs proficiently to accelerate development velocity generate boilerplate and troubleshoot complex debugging scenarios. Beyond simple usage this role requires the critical judgment to verify AI-generated outputs for security performance and accuracy. You should be comfortable integrating AI tooling into your daily workflow to eliminate repetitive tasks allowing you to focus on high-impact architectural and strategic engineering challenges.
What You'll Do:
- Own system architecture and evolution for key parts of the Lead Services platform (e.g. lead ingestion pipelines allocation engines delivery services ARM/lead management) defining clear boundaries contracts and data models between services.
- Lead design and delivery of complex cross-squad initiatives—from early discovery and technical design through implementation rollout (including CRs/CAB where required) and post‑launch iteration.
- Shape the technical roadmap for Lead Services: partner with EMs PMs and Principal Engineers to define and sequence work that advances both business goals and platform health (performance reliability security cost).
- Raise the quality and reliability bar by driving best practices in testing (unit integration e2e) observability and change management (CircleCI ArgoCD Jira CRs) and by using DORA and incident metrics to guide improvements.
- Provide technical leadership across Builder teams coaching Staff/Senior Engineers and Tech Leads reviewing designs and PRs for high‑risk changes and aligning teams on shared patterns and paved paths.
- Partner closely with Product Management to translate customer and business problems into robust technical solutions shaping scope trade‑offs and phased delivery plans that tie into Goals Initiatives and Epics in Jira.
- Lead operational excellence: influence on‑call practices incident response (Phoenix) and RCA quality; ensure services meet or exceed SLAs for lead ingest and delivery while continuously reducing incident volume and MTTR.
- Influence engineering culture by contributing to shared standards (DoD design / incident / CR templates) documenting patterns in Confluence/Backstage and driving adoption across Lead Services and adjacent communities.
What You'll Bring:
- 10+ years of software engineering experience including significant time in large‑scale distributed systems and 3+ years influencing architecture and design across multiple teams.
- Demonstrated track record leading complex ambiguous initiatives end‑to‑end (design → implementation → rollout → operations) with measurable business and reliability outcomes.
- Prior experience in high‑throughput high‑availability platforms (e.g. marketplaces transactional or event-driven systems) is strongly preferred.
- Proven ability to set technical direction for a problem space align multiple teams and drive execution without formal authority.
- Deep proficiency in at least one of Python TypeScript/Node or similar back‑end languages and familiarity with React/TypeScript for full‑stack collaboration.
- Experience designing and operating cloud-native services on AWS (EKS containers managed databases messaging/streaming) with modern CI/CD (e.g. CircleCI ArgoCD).
- Strong grounding in system design data modeling and API design (REST/GraphQL) including performance resilience and security considerations.
- Comfort working with observability tooling (metrics logs traces) and using data to debug optimize and harden systems in production.
- Independent and can manage your own projects and time with ease all the while setting and managing stakeholder expectations
- Strong communication skills: you can explain complex trade‑offs clearly to engineers product partners and non‑technical stakeholders and you adapt your message to the audience.
- A track record of mentoring and elevating other engineers helping them grow into Staff and beyond through coaching clear expectations and actionable feedback.
- Bachelor’s degree in Computer Science/Engineering/related field or equivalent professional experience.
- Inclusive and Competitive medical Rx dental and vision coverage
- Family forming benefits
- 13 Paid Holidays
- Flexible Time Off
- 8 hours of paid Volunteer Time off
- Immediate eligibility into Company 401(k) plan with 3.5% company match
- Tuition Reimbursement program for degreed and non-degreed programs
- 1:1 personalized Financial Planning Sessions
- Student Debt Retirement Savings Match program
- Free snacks and refreshments in each office location
Do the best work of your life at Realtor.com®
Here you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. At Realtor.com® you’ll bring your full self to work as you innovate with speed serve our consumers and champion your teammates. In return we’ll provide you with a warm welcoming and inclusive culture; intellectual challenges; and the development opportunities you need to grow.
Diversity is important to us therefore Realtor.com® is an Equal Opportunity Employer regardless of age color national origin race religion creed gender sex sexual orientation gender identity and/or expression marital status status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal state or local law. In addition Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.
Top Skills
What the Team is Saying
What We Do
We pioneered the world of digital real estate more than 25 years ago. Today through our website and mobile apps we are a trusted guide for consumers empowering more people to find their way home by breaking down barriers helping them make the right connections and creating confidence through expert insights and guidance. For professionals we are a trusted partner for business growth offering consumer connections and branding solutions that help them succeed in today's on-demand world.
Why Work With Us
The way home begins with you. With a diverse team of experts alongside you you’ll help us reach new heights at the forefront of the digital real estate space. Bring your extensive knowledge and deep expertise and collaborate with other passionate visionaries to lead our industry and revolutionize the way people find home in every form.
Gallery
Realtor.com Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Explore More
Date Posted
04/23/2026
Views
0