Sr System Technologist Specialist

Company Overview

Motorola Solutions is there for our customers when everything is on the line. In extreme moments — when a hurricane lands or when a fire breaks out. And in everyday moments — when a package arrives just in time for the holiday or when a child doesn’t miss the school bus home. 

We unify voice, data, video and analytics in one integrated ecosystem to enable individuals, businesses and communities to work together in more powerful ways. To help people make better decisions, act confidently and be their best in the moments that matter. Bring your passion, potential and talents to Motorola Solutions and connect with a career that matters.

Department Overview

At Motorola Solutions, we help people be their best in the moments that matter. We help firefighters see around buildings and police officers see around street corners. Our work is very meaningful, impactful, and cutting edge and we invite you to explore it. We are the Best!
Motorola Solutions is a world leader in the field of professional mobile communications systems with an impressive heritage of technological innovations and a global base of installed systems. The group's main business is the implementation of mission critical digital mobile communication systems for Government & Public Safety Communications customers.
Job Description

Responsibilities include optimization and support of complex communication systems and software applications, including advanced troubleshooting of software driven electronics, provisioning of communication system infrastructure and performance optimization of RF and Broadband systems.  

• Maintain, optimize, test and document complex communications systems.

• Perform preventative maintenance routines to ensure proper system operation with focus on trend analysis and documentation of results

• Perform maintenance of server hardware/OS and software infrastructure and troubleshooting to resolve system/application related issues.

• Develop solutions to difficult technical problems encountered as part of system maintenance, upgrades or support issues

• Team with engineering, project management and sales personnel to effectively maintain, optimize and support advanced communication systems which meet or exceed customer expectations

• Provide weekly reports of activities and accomplishments

Specific Knowledge/Skills:

• Security +, CompTIA or related certificate is highly desirable

• Proficient in computer network installation, configuration and maintenance systems to include cabling, routers, switches, firewalls and bridges. 

• Knowledge of wired communications systems, such as local area networks (LAN) and wide area networks (WAN)

• Experience with logging recording systems, RF interfaces, wired/wireless communications systems and networking equipment

• Computer literate with proficiency in MS Word, Excel, Outlook, and Access

• Must have a current, valid driver’s license and no traffic violations

Additional Preferred Skills:

• 2 year associate degree in electronics or IT preferred, or equivalent on-the-job experience

• Strong self-management skills and interpersonal communication skills to work closely with Motorola’s customers and subcontractor (MSS) community, as well as Motorola Sales, Engineering, Project Management, and customer service teams

• Self-motivated and self-managed to perform the required duties at a distance from direct supervision

• Ability to solve customer problems quickly during stressful situations

• Excellent communication (oral and written) skills and must also have high sense of urgency, strong work ethic and is results oriented

Basic Requirements

• Associates Degree or Technical Certificate with 2+ years experience in Networking, IT, Public Safety, Wireless, or Field/System Technician or 4+ years experience in Networking, IT, Public Safety, Wireless, or Field/System Technician

• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position

Vaccine Requirement

Motorola Solutions has implemented a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Motorola Solutions' customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Motorola Solutions and maintain compliance with these requirements.

Travel Requirements25-50%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanNo

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits effective Day 1
• 401K with Company Match and Day 1 vesting
• 9 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.