Sr Technology Consultant (Columbus Ohio - remote)

Dynatrace exists to make the world’s software work perfectly. Our unified software intelligence platform combines broad and deep observability and continuous runtime application security with the most advanced AIOps to provide answers and intelligent automation from data at an enormous scale. This enables innovators to modernize and automate cloud operations deliver software faster and more securely and ensure flawless digital experiences. That is why the world’s largest organizations trust Dynatrace® to accelerate digital transformation

In this role you will be responsible for delivering a wide range of services that are based on the Dynatrace Unified Platform from deployment and training to long-term managed services. To ensure new consultants are sufficiently equipped for success Dynatrace Services provides an outstanding training program that is a mix of classroom v-learning self-study and in-the-field observation activities. Once training is complete consultants are expected to represent Dynatrace in the highest professional manner through written and oral communications to ensure maximum client satisfaction for all engagements. You are expected to represent Dynatrace as a product expert and a trusted advisor in Digital Transformation.

Responsibilities:

• Monitor client’s critical application performance and availability.
• Summarize and review performance trends in operations status meetings.
• Assist client staff in the troubleshooting and root-cause diagnosis of performance issues.
• Maintain and enhance dashboards and reports to meet requirements of IT and business users.
• On-board additional applications for monitoring Mentor and train customers on the Dynatrace Platform and Best Practices.
• Provide services that maintain and grow the adoption of the Dynatrace Platform in customer environments.
• Provide regular status updates and project documentation to support efforts at customer engagements.
• Assist sales team in identifying new opportunities for product and services at customer sites.
• Ensure health of the client’s Dynatrace Platform deployment and update software with any necessary service packs.
• Maintain accurate deployment documentation.

Travel Requirements:

• Most Dynatrace Services client engagements are mid to long-term assignments at a single client location and usually do not require travel. However in those cases relocation or working remotely may be required.

Minimum requirements:

• 2+ years IT working experience in the areas of Application Performance Management application monitoring network administration system administration performance engineering / testing or Java/.NET development.
• 1+ years of experience in software engineering and Object-Oriented Programming (OOP).
• 1+ years of solid enterprise level .NET or Java development/support/operations.
• 1+ years of experience in web programming: JavaScript AJAX and other JavaScript frameworks Degree in Computer Science Computer Engineering Information Technology Information Systems or a related technical discipline.
• Experience with application technologies (J2EE .NET Citrix Microservices).
• Experience with database technologies (Oracle DB2 MS SQL).
• Good understanding of distributed applications.
• Good understanding of web and enterprise applications.
• Ability to address complex application environments to provide customers with clear guidance on implementation strategy and potential performance improvements.
• Excellent organizational/time management skills.
• Must have strong interpersonal communication skills and a passion to learn new technology.
• Must have solid presentation and writing skills as well as experience with creating professional reports and deliverables.
• Must be a highly motivated energetic self-starter who excels in fast-paced dynamic team environments and committed to getting results.
• Must have excellent written oral and presentation communications skills.
• Must possess excellent problem-solving and analytical skills
• Ability to work with minimal supervision engaging peers and other departments to accomplish assigned goals and effectively execute projects in a matrix environment.

Desired Experience:

• Previous consulting experience and / or Project Management experience is a plus.
• Cloud and Infrastructure technologies such as AWS Azure GCP Docker Kubernetes etc.
• Ideal candidates will have 2+ years of Dynatrace Technology experience Dynatrace Product Certification.

• Dynatrace is a leader in unified observability and security.
• We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
• Our employees work with the largest cloud providers including AWS Microsoft and Google Cloud and other leading partners worldwide to create strategic alliances.
• You'll get to work at the forefront of innovation with Dynatrace Intelligence—the industry's first agentic operations system. Bringing together deterministic and agentic AI it helps teams understand what's happening why it matters and what to do next— automatically."
• Over 50% of the Fortune 100 companies are current customers of Dynatrace.

A senior consutlant can earn a salary between 90000 USD and 130000 USD depending on experiance and qualifications.

Equal Opportunities:

All your information will be kept confidential according to EEO guidelines.

We offer competitive compensation company-sponsored premium benefits medical dental vacation/holidays company matching 401(k) Plan etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race sex color gender identity religion national origin ancestry citizenship physical abilities age sexual orientation creed disability status veteran status pregnancy genetic status or any other characteristic protected by law. If your disability makes it difficult for you to use this site please contact [email protected].

What We Do

Dynatrace lets customers understand their business like never before so they can see beyond the complexity find and fix problems faster and automate manual tasks with Al — so they can focus on what truly matters: running their business.

Why Work With Us

In a world that runs on software our Al-driven insights cut through the noise allowing you to focus on what truly matters by automating manual tasks and resolving issues with pinpoint accuracy. Our culture fueled by curiosity openness and authenticity drives our pursuit of innovation and excellence in crafting the Dynatrace platform.

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