Sr. Manager, GTM Strategy Business Partner

See yourself at Twilio

Join the team as our next Sr. Manager, GTM Strategy Business Partner!

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

As a Senior Manager, North America Go-To-Market Strategy & Analytics (GTMSA), you will be the primary business partner to the Vice President of Sales of one or more of our major Go-To-Market segments (examples include Verticals, Flex, Solutions Engineering). You have a demonstrated track record of excellence in developing command of GTM business strategy, overseeing and conducting insightful analysis, running the rhythm of the business cadence and GTM operations, influencing executive strategic thinking, designing new business processes, project management, and teamwork across sales operations, marketing, post-sales, product, and finance.

Responsibilities

In this role, you’ll:

• Be a dedicated partner one of our global VPs of Sales
• Lead the strategic and operational planning processes for your market segment. Direct the sales forecasting and pipeline council cadences
• Drive predictability, operational rigor, continuous improvement in running the rhythm of the business cadence (forecast, pipeline reviews, QBRs)
• Become a trusted and indispensable business partner to Sales leadership, and play a critical role scaling the company’s rapidly growing go-to-market organization
• Act as a senior project manager leading transformational cross-functional initiatives (business process, systems, etc). You must get your hands dirty to drive real, sustainable impact
• Craft and execute key work-streams in annual planning and in-year planning revisions

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• Have 6+ years proven experience in sales operations, sales, strategy consulting, and/or the software industry
• Thrive at structured critical thinking, analytical processing, problem-solving, synthesizing ideas, and written and verbal communication
• Can ruthlessly prioritize fast-moving strategic priorities, tackle operational challenges, and manage through hyper-growth
• Will become a trusted and indispensable business partner to Sales leadership, and play a critical role scaling the company’s rapidly growing go-to-market organization
• Are resilient and adaptive
• Have a Bachelor’s Degree or equivalent years' of experience

Desired:

• Experience (if not fluency) with Salesforce, Excel, Tableau, Anaplan (or other planning tools)

Location 

• This role will be remote, and based in the West Coast, USA.
• Approximately 10% travel is anticipated. 

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

*Please note this role is open to candidates outside of Colorado, California, New York, and Washington. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

• Based in Colorado: $132,320.00 - $165,400.00
• Based in New York or Washington State: $140,080.00 - $175,100.00
• Based in the San Francisco Bay area, California: $155,600.00 - $194,500.00
• This role is eligible to participate in Twilio's equity plan and the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. 

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. 

#LI-Remote