Job Description
Staff Auditor - Home Mortgage
Citizens is looking for a motivated hardworking individual to join our Internal Audit team as a Staff Auditor! We're a team of more than 100 skilled professionals charged with consistently providing the Board Audit Committee Shareholders and Executive Management with an independent and objective view of the effectiveness of the bank’s control environment risk management practices and culture. This role is a smart career move as it offers the opportunity to learn new skills get exposure and advance your career. Or you can use it to gain a strong understanding of risk and control on which you can build and expand your professional career.
As a Staff Auditor you will deliver a defined aspect of audit engagement through operational delivery of audit work under close supervision across Citizens' various business lines in line with methodology standards and procedures. You will be responsible for executing audits to ensure that bank policies processes and procedures are being followed internal controls and safeguards are in place and controls are adequate effective sand sustainable and efficient.
Along with other colleagues the Staff Auditor will perform risk-based audits in the bank’s Home Mortgage business performing audits of origination underwriting processing closing servicing and support functions.
Primary responsibilities include
- Participate in the planning fieldwork and wrap-up of audits.
- Review and document business processes to ensure that controls are in place effective sustainable and in compliance with bank standards and regulatory requirements.
- Perform testing to confirm control effectiveness documenting work in Internal Audit’s system of record and verbally communicating results to Internal Audit and bank management.
- Validate that management’s corrective action to resolve Internal Audit-raised issues is effective.
- Develop and use analytical skills to evaluate data looking for patterns trends and exceptions and build effective methods of testing controls.
- Participate in other audit activities with team members including evaluating the control environment of a business unit through innovate methods.
Qualifications Education Certifications and/or Other Professional Credentials
- 1-5 years of work experience preferably in mortgage lending audit first line risk and/or quality assurance/quality control function
- Ability to work in a team environment and independently when required
- Strong verbal and written communication skills
- Strong analytical skills
- A high level of accuracy and attention to detail and ability to follow structured methodology
- Ability to multi-task
- Experience using and analyzing data
- Strong time management skills
- Experience with MS Office suite of applications including Word and Excel
- Bachelor’s degree required
- Intermediate understanding of bank regulations and industry practices is a plus
- Travel 5 – 15%
Hours & Work Schedule
- Hours per Week: 40 (4 days in office)
- Work Schedule: Monday - Friday 8:00 am - 5:00 pm
Pay Transparency
The salary range for this position is $73000 - $97000 per year plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location and relevant skills and experience.
We offer competitive pay comprehensive medical dental and vision coverage retirement benefits maternity/paternity leave flexible work arrangements education reimbursement wellness programs and more. Note Citizens’ paid time off policy exceeds the mandatory paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits visit https://jobs.citizensbank.com/benefits.
#LI-Citizens2
About UsEqual Employment Opportunity
Citizens its parent subsidiaries and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age ancestry color citizenship physical or mental disability perceived disability or history or record of a disability ethnicity gender gender identity or expression genetic information genetic characteristic marital or domestic partner status victim of domestic violence family status/parenthood medical condition military or veteran status national origin pregnancy/childbirth/lactation colleague’s or a dependent’s reproductive health decision making race religion sex sexual orientation or any other category protected by federal state and/or local laws. At Citizens we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit qualifications performance and capability.
Equal Employment and Opportunity Employer
Job Applicant Data Privacy Policy
Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check which may include initial credit motor vehicle record public record prior employment verification and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
Skills Required
- 1-5 years of work experience in mortgage lending audit risk or quality assurance
- Strong verbal and written communication skills
- Strong analytical skills and attention to detail
- Experience with MS Office applications including Word and Excel
- Bachelor's degree
Citizens Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citizens and has not been reviewed or approved by Citizens.
- Healthcare Strength—Healthcare coverage is positioned as comprehensive with multiple plan options and preventive care highlighted as fully covered. Mental-health support is also emphasized through EAP-style counseling access and app-based support.
- Retirement Support—Retirement benefits are described as meaningful including an employer match and additional company contributions in some descriptions. Stock purchase features and occasional profit-sharing framing add to the overall retirement-and-wealth picture.
- Leave & Time Off Breadth—Time-off benefits are described as generous including a substantial PTO bank paid holidays and sizeable parental leave. Adoption assistance and emergency backup care are also presented as part of the leave-related support set.
Citizens Insights
What We Do
As one of the oldest and largest financial services firms in the United States with a history dating back to 1828 we’re committed to providing solutions and expertise that support our customers clients colleagues and communities in what’s next on their own unique journey. We invest in the humans who build the logic ideas and innovations that bring new technologies to life. Investments in AI cloud computing machine learning and automation provide our engineers the tools that enable us to remain competitive and win in today’s environment. At Citizens we recognize that the journey to accomplishment is no longer linear and that individuals are made of all they have done and all they are going to do. Whether you’re considering banking with us or looking to work with us you’ll find a customer-centric culture and a supportive collaborative workforce at Citizens. You’re made ready and so are we. If you're ready to advance your career in technology and security learn more about opportunity's Citizens offers here: https://jobs.citizensbank.com/digital-transformation
Why Work With Us
We empower the colleagues that power our tech. With growth & upskilling opportunities and sought-after benefits plus a diverse culture of people and perspectives we help our colleagues achieve career goals. Because innovation can’t happen without the minds and hearts of our people. Technology is constantly evolving and we believe you can too.
Gallery
Similar Jobs
Wipfli
Experienced Staff Auditor
Similar Companies Hiring
Explore More
Date Posted
06/01/2026
Views
0