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About Zscaler
Zscaler accelerates digital transformation to ensure our customers can be more agile efficient resilient and secure. As an AI-forward enterprise we are constantly pushing the envelope leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users devices and applications in any location.
Here impact in your role matters more than title and trust is built on results. We say impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive honest debate—we’re focused on getting to the best ideas faster. We build high-performing teams that can make an impact quickly and with high quality. To do this we are building a culture of execution centered on customer obsession collaboration ownership and accountability.
We value high-impact high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose thrive on solving complex challenges and want to be part of the team that’s helping to secure the AI age we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
Role
We are looking for a Staff DevOps Engineer to join our team. This is a hybrid role based in San Jose CA 3 days a week reporting to the Director Software Development Engineering in the Identity team department. As a Staff DevOps Engineer you will focus on managing development and infrastructure demands steering systems architecture maintaining support and security deploying systems and supporting peer developers.
What you’ll do (Role Expectations)
- Provision Zscaler services on public cloud (AWS GCP) using Kubernetes helm and terraform
- Ensure security compliance of service deployment and handle day 2 operations
- Work with the team to control costs and optimize cloud utilization
- Design and implement CI/CD pipelines
- Evangelize and instruct Software Engineers in DevOps philosophy
Who You Are (Success Profile)
- You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment seeing ambiguity not as a hindrance but as the raw material to build something meaningful.
- You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
- You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution knowing that solving the hard problems delivers the biggest impact.
- You are a high-trust collaborator. You are ambitious for the team not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
- You are a learner. You have a true growth mindset and are obsessed with your own development actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.
What We’re Looking for (Minimum Qualifications)
- Foundational understanding of AI/ML technologies and experience leveraging securing or positioning AI-driven solutions to optimize outcomes within your functional domain
- Experience hosting 24x7 services in public cloud providers AWS/GCP(AWS is must) with automation and orchestration using tools such as Terraform Cloudformation or Ansible
- Experience managing and deploying Kubernetes resources using Helm charts. Proficiency with gitlab (or similar tooling) or similar CI/CD tools
- Working knowledge of Databases & SQL (Postgres preferred) and experience with cloud-based architecture building blocks like message queuing in-memory caches and load balancing
- Bachelor’s degree in Computer Science and Engineering and U.S. Citizenship (required due to the secure nature of the work).
What Will Make You Stand Out (Preferred Qualifications)
- Experience implementing AIOps AI-driven predictive scaling or automated anomaly detection to optimize cloud infrastructure performance and reliability
- Familiarity with logging and monitoring technologies such as Prometheus Grafana Alert manager
- Advanced experience running highly available cloud services with a proven track record of optimizing Zscaler service deployments and cloud cost utilization frameworks.
#LI-Hybrid
#LI-CM3
Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors including job-related skills experience and relevant education or training.
The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.
At Zscaler we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks and more!
Learn more about Zscaler's hybrid working model and benefits here.
By applying for this role you adhere to applicable laws regulations and Zscaler policies including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race color religion sex (including pregnancy or related medical conditions) age national origin sexual orientation gender identity or expression genetic information disability status protected veteran status or any other characteristic protected by federal state or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal state and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled have long term conditions mental health conditions or sincerely held religious beliefs or who are neurodivergent or require pregnancy-related support.
Skills Required
- Foundational understanding of AI/ML technologies and experience leveraging or securing AI-driven solutions
- Experience hosting 24x7 services in public cloud providers AWS/GCP (AWS is must) with automation and orchestration
- Experience with Infrastructure as Code tools such as Terraform CloudFormation or Ansible
- Experience managing and deploying Kubernetes resources using Helm charts
- Proficiency with GitLab (or similar) CI/CD tooling and designing CI/CD pipelines
- Working knowledge of Databases and SQL (Postgres preferred)
- Experience with cloud architecture building blocks (message queuing in-memory caches load balancing)
- Bachelor's degree in Computer Science or Engineering and U.S. Citizenship (required)
What the Team is Saying
Zscaler Compensation & Benefits Highlights
- Healthcare Strength—Health and family support includes multiple medical plan options mental‑health access (Lyra and EAP) fertility and gender‑inclusive care menopause support and concierge cancer care. This breadth indicates strong coverage depth across core health needs.
- Leave & Time Off Breadth—Salaried employees have flexible time off with no set cap paid company holidays sick/bereavement/military leave and paid parental leave with a ramp‑back period. Hybrid work further complements time away when needed.
- Equity Value & Accessibility—Equity participation includes RSUs for eligible roles and an ESPP with a material discount with corporate filings confirming the ESPP’s ongoing operation. These programs expand total rewards beyond cash through ownership opportunities.
Zscaler Insights
What We Do
Zscaler accelerates digital transformation so our customers can be more agile efficient resilient and secure. Our cloud native Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users devices and applications in any location.
Why Work With Us
Our impact comes from how we work—every day in every decision as one team. Our values and leadership principles are more than words; they're our operating system. They fuel a culture of execution where trust transparency and accountability help us deliver meaningful results for our customers colleagues and our company. www.zscaler.com/culture
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Zscaler Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
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