Staff Engineer, ServiceNow (HAM)

Lead the design, development, and implementation of ServiceNow solutions with a focus on HAM, ITAM, SAM, and ITSM modules across global environments.

• Build and maintain ServiceNow integrations, ensuring seamless connectivity with external systems and enterprise platforms.
• Configure and customize ServiceNow applications using Business Rules, Client Scripts, UI Policies, UI Actions, Jelly scripting, and AngularJS.
• Translate business requirements into scalable technical designs aligned with ServiceNow best practices and governance standards.
• Perform integration testing, troubleshoot platform issues, and ensure high-quality, stable solution delivery.
• Collaborate with global stakeholders and cross-functional teams to deliver end-to-end ServiceNow implementations.
• Contribute to design reviews, code reviews, and continuous improvement initiatives across the platform.
• Provide technical leadership in ServiceNow Asset Management processes and implementation strategies.

Requirements:

Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field with 5.5+ years of hands-on ServiceNow experience.

• Strong expertise in ServiceNow HAM, ITAM, SAM, ITSM, and exposure to ITOM or CSM modules.
• Mandatory ServiceNow SPM certification with solid understanding of ITIL frameworks.
• Proven experience in designing and implementing ServiceNow integrations and enterprise solutions.
• Strong hands-on scripting skills including Business Rules, Client Scripts, UI Policies, UI Actions, Jelly scripting, and AngularJS.
• Ability to translate complex business requirements into structured, scalable technical solutions.
• Experience working in global delivery environments with distributed stakeholders.
• Strong analytical, debugging, and problem-solving skills in complex platform environments.
• Excellent communication and stakeholder management skills with a collaborative mindset.

Benefits:

• Competitive compensation aligned with senior engineering roles in ServiceNow ecosystems.
• Opportunity to work on global enterprise-scale ServiceNow transformation programs.
• Exposure to advanced ITAM, HAM, and SAM implementations across industries.
• Hybrid/remote flexibility depending on project requirements.
• Continuous learning opportunities including certifications and platform upskilling.
• Collaborative, non-hierarchical, and innovation-driven work culture.
• Health, wellness, and employee support benefits.
• Career growth in a fast-scaling global digital engineering environment.