Staff Product Designer (PST)

Deepgram is the leading platform underpinning the emerging trillion-dollar Voice AI economy providing real-time APIs for speech-to-text (STT) text-to-speech (TTS) and building production-grade voice agents at scale. More than 200000 developers and 1300+ organizations build voice offerings that are ‘Powered by Deepgram’ including Twilio Cloudflare Sierra Decagon Vapi Daily Cresta Granola and Jack in the Box. Deepgram’s voice-native foundation models are accessed through cloud APIs or as self-hosted and on-premises software with unmatched accuracy low latency and cost efficiency. Backed by a recent Series C led by leading global investors and strategic partners Deepgram has processed over 50000 years of audio and transcribed more than 1 trillion words. There is no organization in the world that understands voice better than Deepgram.

At Deepgram we expect an AI-first mindset—AI use and comfort aren’t optional they’re core to how we operate innovate and measure performance.

Every team member who works at Deepgram is expected to actively use and experiment with advanced AI tools and even build your own into your everyday work. We measure how effectively AI is applied to deliver results and consistent creative use of the latest AI capabilities is key to success here. Candidates should be comfortable adopting new models and modes quickly integrating AI into their workflows and continuously pushing the boundaries of what these technologies can do.

Additionally we move at the pace of AI. Change is rapid and you can expect your day-to-day work to evolve just as quickly. This may not be the right role if you’re not excited to experiment adapt think on your feet and learn constantly or if you’re seeking something highly prescriptive with a traditional 9-to-5.

Note: This is a remote role based in Pacific Time with a preference for candidates located in San Francisco.

Deepgram is the leading platform underpinning the emerging trillion-dollar Voice AI economy providing real-time APIs for speech-to-text (STT) text-to-speech (TTS) and building production-grade voice agents at scale. More than 200000 developers and 1300+ organizations build voice offerings that are 'Powered by Deepgram' including Twilio Cloudflare Sierra Decagon Vapi Daily Cresta Granola and Jack in the Box. Deepgram's voice-native foundation models are accessed through cloud APIs or as self-hosted and on-premises software with unmatched accuracy low latency and cost efficiency. Backed by a recent Series C led by leading global investors and strategic partners Deepgram has processed over 50000 years of audio and transcribed more than 1 trillion words. There is no organization in the world that understands voice better than Deepgram.

At Deepgram we expect an AI-first mindset—AI use and comfort aren't optional they're core to how we operate innovate and measure performance.

Every team member who works at Deepgram is expected to actively use and experiment with advanced AI tools and even build your own into your everyday work. We measure how effectively AI is applied to deliver results and consistent creative use of the latest AI capabilities is key to success here. Candidates should be comfortable adopting new models and modes quickly integrating AI into their workflows and continuously pushing the boundaries of what these technologies can do.

Additionally we move at the pace of AI. Change is rapid and you can expect your day-to-day work to evolve just as quickly. This may not be the right role if you're not excited to experiment adapt think on your feet and learn constantly or if you're seeking something highly prescriptive with a traditional 9-to-5.

Deepgram is scaling fast and our design practice must keep pace. We're looking for a Staff Product Designer who can ship world-class work across our most critical surfaces and over time transform how design operates inside the company. You'll frame problems across multiple product teams — developer workflows evaluator journeys and the interplay between them — co-author strategy with Product leadership and own business outcomes. Voice AI is still defining its interaction patterns. You'll be inventing not iterating.

Your first chapter: design system evolution and the product surfaces where design impact is most needed. As you build context and the team grows your scope expands into broader practice transformation.

You'll report directly to the Director of Product Design. This is a Staff IC role — you'll raise the bar through craft operational thinking and durable enablement that lets a small team deliver outsized impact. You won't have direct reports initially but as the team grows this role has a natural path into people leadership. You're opinionated instinct-driven and move decisively when the path isn't clear.

• Set the standard for end-to-end design quality across high-stakes surfaces — experience-driven enterprise-grade AI observability and agent interfaces — from early concepts through production

• Design for the full complexity of our domain: developer workflows API and SDK experiences and evaluator journeys — accounting for user needs technical constraints and business viability

• Deliver interaction design and prototypes at a level of craft that sets the standard for the team

• Drive our design system from AI-ready to AI-native — embedding AI into how the team designs generates components and maintains systems with measurable improvements in speed quality and coherence

• Shape what the team needs to learn and how it learns — establishing the research practices insight architecture and knowledge-sharing rhythms that ensure design decisions are grounded in evidence not assumption

• Set and uphold a high bar for execution across teams — faster cycles higher quality greater coherence across surfaces

• Elevate how the team operates — sharpening how we brief work share insights make decisions visible and hold cross-team initiatives to outcomes

• Partner with cross-functional leadership to shape strategy orchestrate initiatives and build alignment

• Mentor designers and contribute to hiring — elevating craft sharpening problem framing and establishing the quality bar that lets us scale

• Get energized by being foundational — building from scratch and defining what "good" looks like for a growing design team

• Thrive in ambiguity and define the approach not just answer the request

• Want to work across B2C enterprise and AI infrastructure surfaces — a breadth most designers never get in one role

• See design as a strategic lever for business outcomes not a service function

• Are excited by a category still defining its interaction patterns — where the work is invention not iteration

We care more about expertise and leadership than years of experience.

• Exceptional craft across UI interaction design and prototyping — you make technically complex surfaces feel considered ground your direction in research insights and use prototyping as a thinking tool

• A track record of driving cross-functional initiatives that reshaped how design operates in a product organization

• Deep experience building and scaling design systems with a point of view on how AI changes the relationship between systems components and production code

• Strong business acumen — you connect your work to measurable outcomes at every level

• Experience designing for developers or technical users — APIs SDKs documentation and console workflows not just UI

• People leadership potential — you may not manage today but you influence through craft operational thinking and earned trust

• Experience designing for real-time latency-sensitive or multimodal experiences — voice streaming conversational AI or audio products

• Comfort designing for probabilistic systems — confidence levels fallback states graceful degradation

• Background in high-growth B2B companies with both self-serve and enterprise motions

• Familiarity with AI observability usage analytics or API management surfaces

• Experience leading design system migrations or establishing governance at scale

• Medical dental vision benefits

• Annual wellness stipend

• Mental health support

• Life STD LTD Income Insurance Plans

• Unlimited PTO

• Generous paid parental leave

• Flexible schedule

• 12 Paid US company holidays

• Quarterly personal productivity stipend

• One-time stipend for home office upgrades

• 401(k) plan with company match

• Tax Savings Programs

• Learning / Education stipend

• Participation in talks and conferences

• Employee Resource Groups

• AI enablement workshops / sessions

*For candidates outside of the US we use an Employer of Record model in many countries which means benefits are administered locally and governed by country-specific regulations. Because of this benefits will differ by region — in some cases international employees receive benefits US employees do not and vice versa. As we scale we will continue to evaluate where we can create more alignment but a 1:1 global benefits structure is not always legally or operationally possible.

Backed by prominent investors including Y Combinator Madrona Tiger Global Wing VC and NVIDIA Deepgram has raised over $215M in total funding. If you're looking to work on cutting-edge technology and make a significant impact in the AI industry we'd love to hear from you!

Deepgram is an equal opportunity employer. We want all voices and perspectives represented in our workforce. We are a curious bunch focused on collaboration and doing the right thing. We put our customers first grow together and move quickly. We do not discriminate on the basis of race religion color national origin gender sexual orientation gender identity or expression age marital status veteran status disability status pregnancy parental status genetic information political affiliation or any other status protected by the laws or regulations in the locations where we operate.

We are happy to provide accommodations for applicants who need them.

What We Do

Deepgram is the leading voice AI platform for developers building speech-to-text (STT) text-to-speech (TTS) and full speech-to-speech (STS) offerings. 200000+ developers build with Deepgram’s voice-native foundational models – accessed through APIs or as self-managed software – due to our unmatched accuracy latency and pricing. Customers include software companies building voice products co-sell partners working with large enterprises and enterprises solving internal voice AI use cases. The company ended 2024 cash-flow positive with 400+ enterprise customers 3.3x annual usage growth across the past 4 years over 50000 years of audio processed and over 1 trillion words transcribed. There is no organization in the world that understands voice better than Deepgram.

Why Work With Us

Our culture like our product is constantly learning and evolving but the heart of our team is enduring. We are a self-motivated positive passionate and competitive group of people. At Deepgram we put an emphasis on being ourselves being curious growing together and being human. We are a unique bunch who celebrate our differences.

Gallery