Job Description
Our Mission
Healthcare should work for patients but it doesn’t. In their time of need they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry the companies delivering such a poor customer experience would not survive. But in healthcare patients lack market power. Which means they are expected to accept the unacceptable.
Zocdoc’s mission is to give power to the patient. To do that we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose we give them power. In doing so we can make healthcare work like every other consumer sector where businesses compete for customers not the other way around. In time this will drive quality up and prices down.
We’re 18 years old and the leader in our space but we are still just getting started. If you like solving important complex problems alongside deeply thoughtful driven and collaborative teammates read on.
At Zocdoc we’re building the best experience for millions of patients to find and book care with ease. As a Staff Product Manager on the Growth team you’ll play a key role in accelerating Zocdoc’s mission to give power to the patient. You’ll drive how patients discover Zocdoc through the channels that matter most and turn those moments of intent into meaningful healthcare action.
This is a high-impact role focused on scaling user acquisition optimizing conversion and unlocking new growth levers across the marketplace. You’ll partner closely with Engineering Marketing and Design to build and iterate on experiences that connect more patients to care.
You’ll enjoy this role if you are…- Motivated by building scalable high-performance booking engines that deliver measurable impact
- Fluent in both product thinking and marketplace dynamics and thrive at the intersection of growth and product strategy
- Excited by testing learning and iterating quickly to drive results
- Equally comfortable partnering with engineers and marketers to drive outcomes
- A pragmatic problem-solver who thrives in ambiguity and moves fast with clarity
- Serious about your work but not about yourself
- Running an experiment to optimize our booking funnel
- Syncing with business development to work on our syndication roadmap
- Scoping an integration with a third-party partner to power off-platform bookings
- Reviewing booking flow performance and brainstorming how to reduce drop-off
- Writing a product brief for launching a new booking API for our external users
- Collaborating with design to optimize our app funnel UX
- A track record of shipping impactful user-centric booking or checkout features that drive measurable business outcomes
- Experience with marketplace dynamics and the levers that drive both sides of the ecosystem
- Comfort managing technical tradeoffs and collaborating closely with engineers
- Passion for performance-driven UX and scalable product infrastructure
- Strong analytical skills and the ability to turn data into clear product priorities and decisions
- Flexible hybrid work environment at our convenient Soho location
- Unlimited vacation
- 100% paid employee health benefit options (including medical dental and vision)
- Commuter benefits
- 401(k) with employer-funded match
- Corporate wellness programs with Wellhub
- Sabbatical leave (for employees with 5+ years of service)
- Competitive paid parental leave and fertility/family planning reimbursement
- Cell phone reimbursement
- Catered lunch every day along with beverages and snacks
- Employee Resource Groups and ZocClubs to promote shared community and belonging
- Great Place to Work Certified
About us
Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month millions of patients use our free service to find nearby in-network providers compare choices based on verified patient reviews and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice fill their last-minute openings and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world’s leading investors and we believe we’re still only scratching the surface of what we plan to accomplish.
Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together Not Alone we are a company that prides itself on being highly collaborative and we believe that diverse perspectives experiences and contributors make our community and our platform better. We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race color ethnicity ancestry religion national origin gender sex gender identity gender expression sexual orientation age citizenship marital or parental status disability veteran status or any other class protected by applicable laws.
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Top Skills
What the Team is Saying
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What We Do
Zocdoc is the tech company at the beginning of a better healthcare experience. Each month millions of patients use Zocdoc to find in-network neighborhood doctors instantly book appointments online see what other real patients have to say get reminders for upcoming appointments and preventive check-ups fill out their paperwork online and more.
Why Work With Us
Zocdoc's forward-thinking approach prioritizes collaboration agility and continuous learning in service of our long-term vision. This has helped us drive significant innovation in a complex slow-moving industry and our talented team is looking for impact-minded individuals to join us as we continue to re-imagine the healthcare experience.
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Zocdoc Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Our NYC office is accessible to all employees five days a week though working in-office remains completely voluntary; everyone is invited but nobody is required to work in the office.
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Date Posted
04/13/2026
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