Strategic Account Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Strategic Account Manager based in the United States.

This role focuses on strengthening relationships with strategic customers while driving retention, expansion, and long-term business growth.
You will act as a trusted advisor, helping customers maximize the value of innovative data-driven solutions while identifying new opportunities.
The position combines account management, consultative selling, negotiation, and cross-functional collaboration.
You will partner closely with sales, customer success, and technical teams to deliver impactful customer outcomes.
This is an opportunity to influence revenue growth within a rapidly scaling technology environment focused on innovation and customer success.
The ideal candidate is a strategic relationship builder who thrives in a fast-paced organization and enjoys solving complex customer challenges.

• Manage and grow a portfolio of strategic accounts by driving renewals, expansions, upsells, and cross-sells.
• Develop strong customer relationships by acting as the primary point of contact and trusted advisor for key accounts.
• Build a deep understanding of customer needs and create strategies that demonstrate measurable business value.
• Identify new revenue opportunities through account analysis, warm leads, and whitespace prospecting.
• Lead customer conversations around new products, solutions, and expansion opportunities to achieve growth targets.
• Partner with Customer Success, Sales Development, Solutions Engineering, and other internal teams to create effective account strategies.
• Develop and execute negotiation strategies that maximize contract value while maintaining strong customer relationships.
• Manage the full account sales process, including renewals, expansion discussions, forecasting, and contract negotiations.
• Drive multi-year customer agreements by communicating long-term value and business impact.
• Maintain accurate forecasts, provide regular updates to leadership, and proactively escalate risks or opportunities.
• Segment accounts based on business potential to ensure appropriate focus and resources are applied.
• Collaborate cross-functionally to improve customer retention strategies and identify opportunities for continued growth.

Requirements:

• Bachelor’s degree or equivalent college-level education.
• 5+ years of experience managing existing accounts or selling within a B2B software/SaaS environment.
• Proven track record of driving renewals, expansions, and revenue growth through strategic account management.
• Strong understanding of CRM platforms, including Salesforce or similar systems.
• Experience using productivity tools such as Gmail, Google Slides, and Google Sheets.
• Excellent communication, presentation, negotiation, and relationship-building skills.
• Ability to influence purchasing decisions by building credibility and demonstrating business value.
• Strong problem-solving mindset with the ability to operate effectively in a fast-paced, evolving environment.
• Positive, collaborative attitude with a team-oriented approach.
• Experience in industries such as retail, real estate, financial services, or consumer packaged goods is a plus.
• Ability and willingness to travel approximately 30% of the time for conferences and customer engagements.

Benefits:

• Competitive annual salary range of $90,000 - $135,000 USD, depending on experience, skills, location, and market factors.
• Opportunity to earn additional sales-based commissions.
• Fully remote work environment.
• Medical, dental, and vision insurance coverage.
• Flexible time off policy.
• 401(k) retirement plan.
• Equity opportunities for eligible roles.
• Opportunity to work with talented professionals in a high-growth technology environment.
• Career development opportunities and exposure to innovative solutions shaping the future of location intelligence.
• Chance to play a key role in expanding customer relationships and driving business impact.