Strategic Enterprise Account Executive

• Creates and delivers face-to-face sales presentations to strategic prospective clients that demonstrate knowledge of the latest Comcast products and services. Sells with goals of exceeding departmental financial and unit targets. Stays abreast of competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace.
• Develops the strategy of the sales territory including identifying strategic partnerships planning the development of a territory and cultivating of local partnerships and organizational affiliations. Actively researches and generates new leads with targeted businesses through various prospecting activities including cold calling canvassing customer referrals and partner relationships. Actively seeks ways to promote and position the Comcast brand within territory.
• Retains customer base by delivering on the Comcast credo ensuring a superior customer experience. Maintains and builds customer relationship to drive customer retention. Works with internal teams to ensure operational efficiencies and service levels meet and exceed customer expectations through strong customer service orientation with excellent follow up skills.
• Maintains accurate and quality sales records and prepares sales and activity reports as required.
• Attends out-of-the-office meeting with customers on a regular basis and demonstrates excellent verbal and written skills and skill presenting persuading and negotiating.
• Demonstrates some knowledge of Network Design MAN technologies & designs including DSx OC-x WDM Ethernet Internet Technologies Functionality & Services Voice Network Technologies (including VoIP) Data Networking Technologies Functionality & Services (LAN MAN WAN VPN) Networking Protocols (with an emphasis on Layers 12 & 3) Customer Premise Equipment (voice & data) Business Continuity/Disaster Recovery concepts and E-rate Contracting Processes and Procedures.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular consistent and punctual attendance. Must be able to work nights and weekends variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first give them seamless digital options at every touchpoint and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners users and advocates of our game-changing technology products and services especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other our customers investors and our communities.

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualifications.

What We Do

Welcome to Comcast. From the connectivity and platforms we provide to the content and experiences we create we bring people together globally. Our people think the world of our work and that’s why our work is the best in the world.

Why Work With Us

We believe you can achieve extraordinary things when you feel connected - to the work you do and who you do it with. From the platforms we provide to millions of people to the content and experiences we create - we bring our customers viewers and teammates closer together across the globe.

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