Strategy & Operations Learning and Development (L&D)

SentiLink provides innovative identity and risk solutions empowering institutions and individuals to transact with confidence. We’re building the future of identity verification in the United States replacing a clunky ineffective and expensive status quo with solutions that are 10x faster smarter and more accurate.

We’ve seen tremendous traction and are growing extremely quickly. Our real-time APIs have helped verify hundreds of millions of identities starting with financial services and rapidly expanding into new markets. SentiLink is backed by world-class investors including Craft Ventures Andreessen Horowitz NYCA and Max Levchin.

We’ve earned recognition from TechCrunch CNBC Bloomberg Forbes Business Insider PYMNTS American Banker LendIt and have been named to the Forbes Fintech 50. We have also been named a 2026 FICO Industry Vanguard Decision Award Winner. Last but not least we’ve even made history - we were the first company to go live with the eCBSV and testified before the United States House of Representatives on the future of identity.

SentiLink supports a variety of ways to work ranging from fully remote to in-office. We operate as a digital-first company with strong collaboration across the U.S. and India. We maintain physical offices in Austin San Francisco New York City Seattle Los Angeles and Chicago in the U.S. and in Gurugram (Delhi) and Bengaluru in India. If you’re located near one of these offices we would love for you to spend time in the office regularly. Some roles are hybrid or in-office by design. For example our engineering team in India works primarily from our Gurugram office.

We’re looking for an experienced Learning & Development professional to build and scale learning at SentiLink.

This is a foundational role. You’ll define our learning strategy mature existing programs and build new ones that help employees managers and leaders grow throughout their careers.

You’ll own learning across the employee lifecycle - from onboarding and fraud education through to manager development leadership capability performance enablement and knowledge sharing. Some programs already exist; many don’t. You’ll be expected to identify where learning can have the biggest impact design practical solutions and deliver them.

This role reports to the Head of People and partners closely with leaders across the company.

• Develop and own SentiLink’s learning and development strategy identifying capability gaps and prioritizing learning initiatives that have measurable business impact.

• Design build and continuously improve learning programs across the employee lifecycle including company onboarding department onboarding fraud education manager development leadership development and ongoing professional growth.

• Partner with leaders across the business to understand capability needs and develop practical learning solutions that improve individual and organizational performance.

• Design and facilitate engaging workshops training sessions and learning experiences for employees managers and leaders across the company.

• Improve how employees access and share knowledge by helping build scalable learning resources documentation and self-service tools.

• Measure the effectiveness of learning programs and use data and feedback to continuously improve outcomes.

• Act as the primary owner for learning and development at SentiLink balancing long-term strategy with hands-on execution.

• 6-10 years of experience in Consulting (leading learning change management or organizational effectiveness workstreams) Learning & Development Talent Development or similar.

• Experience building and scaling learning programs rather than simply delivering existing content.

• Excellent presentation and facilitation skills with the ability to engage a range of audiences.

• Strong program management skills and the ability to independently drive multiple initiatives from idea through execution.

• Experience designing practical engaging learning experiences for adult learners.

• Excellent written and verbal communication skills.

• Comfortable working in an ambiguous fast-paced environment where you’ll be building many programs from the ground up.

• Curious collaborative pragmatic and highly execution-oriented.

• Experience in a startup or high-growth technology company.

• Experience supporting technical organizations.

$155000-$200000/year + equity + benefits

• Employer paid group health insurance for you and your dependents

• 401(k) plan with employer match (or equivalent for non US-based roles)

• Flexible paid time off

• Regular company-wide in-person events

• Home office stipend and more!

• Follow Through

• Deep Understanding

• Whatever It Takes

• Do Something Smart

What We Do

SentiLink is the leading fraud intelligence company providing financial institutions and fintechs with purpose-built solutions for identity verification and fraud prevention. Our products detect synthetic fraud identity theft and hard-to-detect first-party fraud in real time — helping partners stop losses before they happen while approving more legitimate customers.Founded in 2017 by Naftali Harris and Max Blumenfeld creators of the risk and fraud systems at Affirm SentiLink was built on a simple premise: to truly stop fraud you have to deeply understand it. That belief shapes everything from the expert human intelligence that feeds our models to the way we work with our partners. We don't call them clients or customers we call them partners because that's genuinely how we think of them.Today SentiLink processes 3M+ identity verifications per day for 500+ financial institutions including 13 of the top 15 U.S. banks and 50+ fintech unicorns. We've raised $85M from investors including Andreessen Horowitz Craft Ventures and NYCA Partners.

Why Work With Us

At SentiLink deep understanding isn't just a value it's a company-wide expectation. For example our Revenue Accounting Manager can walk you through SSN windows. That's not an exception; that's the norm. You'll collaborate closely move fast and do work that genuinely matters.

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