Supervisor, Integrations

About the Role

The Integrations Technical Operations Supervisor is responsible for managing a team of integration specialists and overseeing the integration of our calendar software solutions with clients' systems. This role involves project management, technical expertise, and strong communication skills to ensure seamless integrations and exceptional customer satisfaction.

Your Area of Focus

• Supervise and mentor a team of integration specialists.
• Provide technical guidance and support to the integration specialists, assisting with complex technical challenges.
• Stay up-to-date with industry trends and emerging technologies to improve integration processes.
• Implement best practices and quality assurance procedures to ensure seamless and error-free integrations.
• Conduct thorough testing and troubleshooting to identify and resolve integration issues.
• Create and maintain detailed documentation of integration processes, including technical specifications, configurations, and troubleshooting guides.
•  Identify training needs within the team and provide training and development opportunities.
•  Foster a culture of continuous learning and improvement.
•  Prepare regular reports on integration case status, key performance indicators, and team performance.
• Present findings to management for strategic decision-making.

Your Professional Qualifications

• Bachelor's degree in computer science, information technology, or a related field preferred.
• Proven experience in technical operations and integrations.
• Strong knowledge of integration technologies, protocols, and API management.
• Exceptional problem-solving and analytical skills.
• Strong communication, negotiation, and client-facing skills.
• Experience working with cross-functional teams and third-party vendors.

About Tebra

Kareo and PatientPop have joined forces to become Tebra, the digital backbone for practice well-being. While our teams are still supporting both products, our new hires and current employees are now united as Team Tebra. 

Tebra aims to unlock better healthcare by helping independent practices bring modernized care to patients everywhere. Well over 100,000 providers trust Tebra to elevate their patient experience, and help them grow their practice. At Tebra, we’re building the future of well-being together. That shared vision for tomorrow begins with compassion and humanity today.

Our ValuesStart with the Customer 

We get to know our customers - and their patients - and look at the world through their lens.

Keep It Simple

Healthcare is too complex. We aim to simplify it for everyone.

Stay Entrepreneurial 

We reject the status quo and solve problems with creativity, perseverance, and a bias to action.

Better Together

We are diverse, humble, and collaborative. We put the team first and win together.

Celebrate Success

Life is short and joy is underrated. We take time to have fun and celebrate success.

Perks & Benefits 

In addition to our healthcare benefits, we also offer amazing perks! Need work from home basics? We offer a discount through Dell! We also offer a number of resources to help you keep your mind and body healthy. Check out obe Fitness or Gympass for a great workout, or LifeWorks Employee Assistance Program to find mental health resources, along with other resources for everyday occurrences.

#LI-AH1 #LI-Remote #BI-Remote