Supply Chain Process Manager

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Supply Chain Process Manager in Canada.

Are you passionate about transforming complex operations into streamlined, scalable, and digitally enabled processes? In this role, you will play a key part in shaping the future of supply chain operations by designing and optimizing end-to-end business processes that drive efficiency, resilience, and long-term value. Working at the intersection of strategy, operations, and technology, you will translate business objectives into practical process architectures and automation-ready workflows. You'll collaborate closely with cross-functional stakeholders, including operations, technology, and transformation teams, to support enterprise-wide digital initiatives. This position offers the opportunity to influence large-scale organizational change while contributing to a modern, process-centric operating model focused on continuous improvement and operational excellence.

• Design, develop, and continuously improve end-to-end supply chain process architectures aligned with strategic business goals and transformation priorities.
• Translate organizational objectives such as growth, operational efficiency, resilience, and cost optimization into scalable process designs and operating models.
• Define business rules, decision frameworks, governance controls, and workflow logic that support automation and orchestration initiatives.
• Lead process design efforts for workflow and business process management platforms, ensuring business requirements are effectively translated into digital solutions.
• Collaborate closely with supply chain, technology, architecture, and transformation teams to ensure successful implementation of process improvements and digital initiatives.
• Establish and monitor process performance metrics to drive continuous improvement, prioritize opportunities, and measure business impact.
• Promote end-to-end process ownership by helping organizations move beyond functional silos toward integrated operational workflows.
• Contribute to the development of standards, methodologies, and best practices that enhance process management maturity across the organization.

Requirements

• 5–8+ years of experience in business process management, process transformation, operational excellence, digital enablement, or a related field.
• Hands-on experience with business process management (BPM), workflow orchestration, or automation platforms such as Pega, Appian, ServiceNow, Camunda, or similar technologies.
• Demonstrated ability to convert business strategy and operational objectives into practical, executable process designs.
• Experience partnering with technology teams to support digital transformation and enterprise system implementations.
• Strong expertise in end-to-end process mapping, workflow design, governance, and process optimization methodologies.
• Ability to define and communicate business rules, decision logic, process flows, and operational controls clearly and effectively.
• Bachelor's degree in Business, Operations, Engineering, Information Systems, or a related discipline.
• Supply chain domain knowledge across areas such as planning, procurement, logistics, fulfillment, order management, or service operations is considered an asset.
• Familiarity with process performance measurement, automation strategies, exception management, and continuous improvement frameworks.
• Certifications in Lean, Six Sigma, BPM, or related process improvement disciplines are advantageous.
• Strong analytical, problem-solving, communication, and stakeholder management skills, with the ability to thrive in evolving transformation environments.

Benefits

• Competitive annual salary ranging from CAD $71,800 to $114,800, based on experience, skills, and location.
• Eligibility for discretionary performance-based incentive compensation.
• Comprehensive health coverage including medical, dental, and vision benefits.
• Retirement savings programs with employer matching contributions.
• Employee Stock Purchase Program (ESPP).
• Employee Assistance Program (EAP) and wellness resources.
• Paid vacation, sick leave, company holidays, and applicable family leave programs.
• Flexible work environment that supports professional growth, well-being, and work-life balance.
• Inclusive and diverse workplace culture focused on collaboration, respect, and continuous learning.
• Opportunities to contribute to high-impact transformation initiatives and long-term operational improvements.