Systems Engineering Leader, US Enterprise

Who We Are

The name ThousandEyes was born from two big ideas: the power to see what’s not ordinarily possible, and the ability to collect intelligence from vantage points as diverse and global as the Internet. As organizations depend on cloud services, the Internet has become their defacto network connecting cloud applications to users. Our Internet and cloud intelligence platform is like a ‘Google maps of the Internet’, providing the only collectively powered view of digital experiences end-to-end. We enable our customers made up of the world’s largest and fastest-growing brands, to identify problems before they impact revenue, brand reputation, or employee productivity.

In August 2020, Cisco Systems completed the acquisition of ThousandEyes, which now forms the ThousandEyes Business Unit within Cisco’s Network Services Business Group, and is a foundational component of Cisco’s growing Observability business.

What You’ll Do

We are looking for an exceptional Leader to join our team of super heroes.  You will have the opportunity to lead and inspire a stellar team of Systems Engineers for one of our US  Enterprise teams.  You will set the technical direction for the team to help drive their success while also being the customer interface of an exciting new technology.  The SE Leader position reports into the US Enterprise Leader of Systems Engineering.

The candidate should possess the following:

• 5+ years of experience in technical sales or related profession
• 2+ years of technical sales leadership experience is desired
• Strong desire to serve the team, remove barriers to success and help realize career goals
• Excellent presentation, communication, and problem-solving skills 
• Experience presenting technical value to audiences of all levels
• Ability to work collaboratively across functions in a fast paced environment to exceed the goals for the business and team
• Strong understanding of application and network technologies and protocols
• Experience with application and network performance analysis solutions 

Responsibilities include:

• Accelerate the professional development of the team through feedback, stretch assignments, and engagement in high visibility initiatives
• Guide the team on good practice for discovery, showcasing the value of the solution and creation of high impact customer artifacts
• Review solution scope, deployment architectures, wrap-up presentations and proposals 
• Organize and lead quarterly business review meetings and drive continuous improvement
• Interface with Marketing to support prospecting initiatives and industry events
• Interface with Product Management and Engineering providing feedback and managing customer escalations
• Collaborate with Customer Engineering & Customer Success on a seamless transition to post sales activities to accelerate adoption and time to value
• Proactively maintain a strong and diverse pool of potential candidates 

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. 

Why Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference, powering an inclusive future for all.

We embrace digital, and help our customers implement change in their digital businesses. Some may think we’re “old” (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do –you can’t put us in a box! But “Digital Transformation” is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take differences to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us.

We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.