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Technical Functional Analyst

Remote Posted Jul 01, 2026 0 views

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MetLifeJobs
Technical Functional Analyst

Technical Functional Analyst

Posted 17 Minutes Ago
Be an Early Applicant
New York NY USA
Hybrid
90K-117K Annually
Senior level
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
At MetLife we’re a purpose-driven company that helps our customers build a more confident future.
The Role
Serve as a technical functional analyst to gather and influence risk-related requirements coordinate design and implementation of technology solutions manage timelines/budgets/resources oversee integration and testing work with vendors and developers and recommend cloud and AI solutions to enhance risk management capabilities.
Summary Generated by Built In
Description and Requirements
The Team You Will Join
When you join MetLife's Global Technology team you'll be part of a forward-thinking group dedicated to shaping the future of digital solutions for customers worldwide. You'll develop maintain and support technology applications and delivery leveraging AI automation and contemporary ways of working to enhance experiences and drive business outcomes. Your work will simplify complex processes improve tech resiliency and ensure high-performing seamless solutions that power life's most important moments. In this dynamic environment you'll collaborate with talented peers across teams and functions expanding your skills in impactful ways. Ready to push boundaries and set new industry standards? Join us and help drive the future of technology forward.
The Opportunity
Technical Functional Analyst role is crucial for enhancing MetLife's technical capabilities to manage risk across the company. Understanding the risk framework exploring technical options and recommending influencing and executing contemporary technology solutions are key goals for this position. This is an exciting opportunity for a technical functional analyst who appreciates the importance of risk management and has a passion for being part of a great and successful team. You will play a key role in understanding the needs of our business partners researching the best technology solutions in partnership with the Risk IT team Architecture and other departments and helping drive execution. Additionally you will have the opportunity to learn and implement cloud-based and AI solutions that will be integral to the pattern and orchestration for successful delivery
Key Responsibilities
  • Enable and coordinate the development and implementation of technology solutions for Compliance Operational Risk Management Technology Risk and Internal.
  • Understand business and risk needs including the external landscape to gather drive and influence requirements for the highest impact.
  • Create and maintain comprehensive project documentation including plans status reports and risk assessments.
  • Oversee the integration of new technology solutions with existing systems and processes.
  • Manage project timelines budgets and resources to ensure successful delivery.
  • Develop and execute test plans to ensure the quality and functionality of technology solutions.
  • Coordinate with business partners IT teams Architecture and other departments to understand their needs and deliver effective solutions.
  • Work with vendors and technical teams to develop plans drive execution and validate functionality.
  • Research and recommend contemporary technology options to enhance risk management capabilities.
  • Collaborate with our and vendor developers and engineers to design and implement the right technical capability.
  • Learn and implement cloud-based and AI solutions as part of the technology strategy.

Required Qualifications
  • At least 5 years of hands-on experience as a business analyst or technical analyst.
  • Excellent written and verbal communication skills.
  • Ability to create leadership level PowerPoint presentations to provide status updates and help facilitate key deliverables including project management schedules.
  • Proven ability to gather drive and influence requirements for the highest impact.
  • Experience working with vendors and technical teams to develop plans drive execution and validate functionality.
  • Technical proficiency to collaborate with developers and engineers to design and implement the right technical capability.

Preferred Qualifications
  • Familiarity with data analytics and visualization tools such as Power BI.
  • Experience working in a large global company.
  • Strong understanding of risk frameworks and the ability to recommend influence and execute contemporary technology solutions.
  • Knowledge of cloud-based and AI solutions and their application in risk management.
  • Preference for individuals with experience supporting risk areas (Compliance Operational Risk Technology Risk or Credit Risk).
  • Knowledge of Archive solutions (ProofPoint Smarch GlobalRelayetc.)
  • Subject Matter Expertise in eDiscovery solutions (EPIC Krolletc.)
  • Proficiency in scripting languages like Python or SQL for data analysis and automation.
  • Experience with Agile methodologies and tools like AZDO.
  • Strong problem-solving skills and the ability to think critically and strategically.
  • Ability to mentor and guide junior team members in technical and functional aspects.

Location Expectation: This is a hybrid role requiring a minimum of 3 days per week in office.
The expected salary range for this position is $90000 - $117400 . This role may also be eligible for annual short-term incentive compensation and stock-based long-term incentives. All incentives and benefits are subject to the applicable plan terms.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health financial wellness and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision dental insurance and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services a retirement pension funded entirely by MetLife and 401(k) with employer matching group discounts on voluntary insurance products including auto and home pet critical illness hospital indemnity and accident insurance as well as Employee Assistance Program (EAP) and digital mental health programs parental leave paid time off paid holidays volunteer time off tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies" Fortune World's 25 Best Workplaces™ as well as the Fortune 100 Best Companies to Work For® MetLife through its subsidiaries and affiliates is one of the world's leading financial services companies; providing insurance annuities employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets we hold leading positions in the United States Latin America Asia Europe and the Middle East.
Our purpose is simple - to help our colleagues customers communities and the world at large create a more confident future. United by purpose and guided by our core values - Win Together Do the Right Thing Deliver Impact Over Activity and Think Ahead - we're inspired to transform the next century in financial services. At MetLife it's #AllTogetherPossible . Join us!
MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race color national origin religion creed sex (including pregnancy childbirth or related medical conditions) sexual orientation gender identity or expression age disability marital or domestic/civil partnership status genetic information citizenship status (although applicants and employees must be legally authorized to work in the United States) uniformed service member or veteran status or any other characteristic protected by applicable federal state or local law ("protected characteristics").
If you need an accommodation due to a disability please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
#BI-Hybrid

Skills Required

  • At least 5 years of hands-on experience as a business analyst or technical analyst
  • Excellent written and verbal communication skills
  • Ability to create leadership-level PowerPoint presentations and project management schedules
  • Proven ability to gather drive and influence requirements for high impact
  • Experience working with vendors and technical teams to develop plans drive execution and validate functionality
  • Technical proficiency to collaborate with developers and engineers to design and implement technical capabilities
  • Hybrid work requirement: minimum of 3 days per week in office
  • Familiarity with data analytics and visualization tools such as Power BI
  • Experience working in a large global company
  • Strong understanding of risk frameworks and ability to recommend and execute technology solutions
  • Knowledge of cloud-based and AI solutions and their application in risk management
  • Experience supporting risk areas (Compliance Operational Risk Technology Risk or Credit Risk)
  • Knowledge of archive solutions (ProofPoint Smarch GlobalRelay etc.)
  • Subject matter expertise in eDiscovery solutions (EPIC Kroll etc.)
  • Proficiency in scripting languages like Python or SQL for data analysis and automation
  • Experience with Agile methodologies and tools like AZDO
  • Ability to mentor and guide junior team members

What the Team is Saying

Chelsea
Nick
Naren
Laura
Bill
Jing Huang
Sara Strauch
Dan Xiao
Cara Mootz
Cara Mootz
Naren Peri
Patricia Hixson
Jing Huang
Samantha Heron
Pete Clarke
Erica Provido
Rene Rivera

MetLife Compensation & Benefits Highlights

  • Retirement SupportFeedback suggests retirement programs pair a 401(k) with company match and additional retirement plan structures indicating a mature long‑term savings setup. This depth signals stability for employees prioritizing retirement security.
  • Healthcare StrengthComprehensive medical dental vision disability and life insurance are paired with wellness initiatives and 24/7 EAP access indicating broad core coverage. HSAs/FSAs and second‑opinion resources further reinforce the healthcare offering.
  • Parental & Family SupportFertility coverage personalized child/elder‑care guidance adoption assistance parental leave and breast‑milk shipping for traveling nursing parents are highlighted. These supports extend benefits meaningfully beyond the basics.

MetLife Insights

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The Company
HQ: New York NY
43000 Employees
Year Founded: 1868

What We Do

We're honored to be No. 10 on Great Place to Work's World's Best Workplaces and recognized in the Fortune 100 Best Companies to Work For® list in 2025. At MetLife we're leading the global transformation of an industry we’ve defined for over 157 years. At MetLife every innovation and line of code is a lifeline for our customers and their families—from victims of natural disasters to people living with disabilities and beyond. With operations in more than 40 markets and leading positions across the globe MetLife fosters an inclusive culture where our people are energized and inspired to deliver for our customers and communities. Join our remarkable journey—one in which you help write the next century of innovation in financial services—because with MetLife making the world a better place is All Together Possible.

Why Work With Us

At MetLife you’ll be working for a company whose purpose is to help customers throughout their life’s journey and often in their most critical time of need. You’ll be a part of developing leading-edge platforms that will have a lasting impact on the lives and well-being of tens of millions of customers.

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Employees engage in a combination of remote and on-site work.

MetLife's current workplace policies classify roles as Office Hybrid or Virtual based on the nature of work encouraging new ways of working together

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