Technical Product Manager - MetIQ / AI

• Own the end-to-end product vision and strategy for MetIQ aligning platform capabilities with Global Technology priorities and Responsible AI principles.
• Define and evolve a capability-based roadmap that balances enterprise demand architectural guardrails and long-term platform sustainability.
• Articulate the value proposition of MetIQ as a platform including developer experience time-to-value and risk reduction.

• Translate customer partner and business needs into clear technical problem statements platform capabilities and product requirements.
• Partner with Architecture and Engineering leadership to evaluate design options technical tradeoffs and architectural decisions ensuring solutions are scalable secure and extensible.
• Incorporate non-functional requirements (performance resiliency security cost efficiency observability) as first-class product concerns.
• Guide decisions on build vs. buy reuse vs. customize and platform standardization.

• Own and maintain the MetIQ product roadmap ensuring transparency of priorities dependencies and sequencing across stakeholders.
• Translate roadmap objectives into well-formed epics and outcomes-oriented backlog items in close partnership with engineering teams.
• Lead prioritization and tradeoff discussions to maximize enterprise value while protecting platform health.
• Coordinate with delivery teams to ensure alignment between strategic intent and execution without assuming technical delivery ownership.

• Lead the demand intake and use-case onboarding strategy ensuring alignment to platform standards architectural patterns and Responsible AI requirements.
• Define readiness criteria and onboarding pathways that enable consistent scalable adoption across regions and lines of business.
• Support a federated operating model by partnering with enablement and platform teams globally.

• Partner with governance risk legal and compliance teams to ensure MetIQ enables compliance by design not as an afterthought.
• Ensure product capabilities support enterprise governance workflows while minimizing friction for delivery teams.
• Embed Responsible AI principles into platform features processes and lifecycle decisions.

• Serve as the primary product interface across Architecture Platform Engineering Data & Analytics CIO teams and business leaders.
• Synthesize technical business and risk considerations into clear narratives and recommendations for senior leadership.
• Drive alignment on investments sequencing and success metrics.

• Define and track product and platform success metrics including adoption reliability performance cost efficiency and developer experience.
• Establish structured feedback loops to continuously refine platform capabilities and onboarding models.
• Support operational readiness including support models and lifecycle management in partnership with engineering and operations teams.

• 8+ years of experience leading enterprise-scale technology or platform products in large matrixed organizations.
• Demonstrated success as a Product Manager for technically complex products (platforms data AI cloud integration or developer-facing products).
• Proven ability to balance business value technical feasibility and long-term platform health.
• Strong executive communication skills with the ability to translate complexity into clarity.
• Familiarity with Agile and product-oriented delivery models in enterprise environments.

• Strong technical fluency: able to reason about system design APIs data flows and architectural tradeoffs (coding not required).
• Experience working within governance compliance and risk-sensitive environments.
• 3+ years of experience with AI platforms

What We Do

We're honored to be No. 10 on Great Place to Work's World's Best Workplaces and recognized in the Fortune 100 Best Companies to Work For® list in 2025. At MetLife we're leading the global transformation of an industry we’ve defined for over 157 years. At MetLife every innovation and line of code is a lifeline for our customers and their families—from victims of natural disasters to people living with disabilities and beyond. With operations in more than 40 markets and leading positions across the globe MetLife fosters an inclusive culture where our people are energized and inspired to deliver for our customers and communities. Join our remarkable journey—one in which you help write the next century of innovation in financial services—because with MetLife making the world a better place is All Together Possible.

Why Work With Us

At MetLife you’ll be working for a company whose purpose is to help customers throughout their life’s journey and often in their most critical time of need. You’ll be a part of developing leading-edge platforms that will have a lasting impact on the lives and well-being of tens of millions of customers.

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