Technical Program Manager Marketing Operations

• Lead end‑to‑end planning execution and delivery of complex technology data and AI programs that support growth marketing and global operations
• Own the MKOPs portfolio projects in Asana: streamline intake automate workflows optimize templates and maintain dashboards that keep priorities and risks visible.
• Establish program structure scope milestones KPIs and stakeholder forums that drive clarity and accountability.
• Facilitate ongoing portfolio roadmap and executive status reviews to maintain alignment and unblock teams.

• Drive cross‑functional programs that strengthen alignment between marketing and sales including lifecycle definitions routing logic qualification criteria lead scoring and opportunity metadata.
• Ensure system workflow and AI enhancements support shared funnel KPIs improved handoffs and consistent reporting across teams.
• Translate joint marketing-sales requirements into CRM automation data model and workflow changes that support faster follow‑up and more reliable performance insights.

• Establish light scalable governance for AI data and martech initiatives including decision frameworks RACI standards and human‑in‑the‑loop checkpoints.
• Mature MKOPs portfolio project intake prioritization and allocation processes to ensure predictable planning across BU work and platform work.
• Lead cross‑team decision‑making to resolve upstream and downstream blockers related to data workflow and system ownership.
• Develop documentation training and adoption plans that ensure new capabilities land successfully and consistently across global teams.

• Define program KPIs and build scorecards that connect technology and AI investments to funnel outcomes efficiency improvements and execution quality.
• Publish executive‑ready updates that provide transparent visibility into progress risks decisions and business impact.

• Support build‑vs‑buy decisions for martech and AI capabilities.
• Manage vendor evaluations renewals QBRs license optimization and value realization.
• Track program budgets forecasts and utilization in partnership with Finance and Procurement.

• 5-8+ years in Technical Program Management Product Management or similar technical leadership roles in marketing technology or data‑oriented organizations.
• Demonstrated success leading complex cross‑functional programs that deliver scalable martech data or AI solutions from concept through adoption.
• Deep understanding of marketing technology ecosystems (CRM CDP MA personalization analytics AI/ML) and ability to translate business strategy into technical requirements.
• Hands‑on experience managing workflows automations dashboards and portfolio structures in Asana (strongly preferred).
• Strong communication stakeholder management and executive influencing skills across technical and non‑technical audiences.
• Excellent analytical and problem‑solving capabilities; comfortable interpreting data to inform decisions and evaluate pilots.
• Proven ability to drive change management adoption and behavior change across large distributed teams.
• Highly organized detail‑oriented and comfortable managing multiple programs in fast‑paced environments.

• Financial Health
  
  • 100% 401k match up to 6% of salary
  • Stock Ownership Potential
  • Company provided life insurance - 1x salary + commission
• Physical Health
  
  • Comprehensive health benefits (medical/dental/vision) including potential premium discounts and company-provided HSA contributions (up to $500-$2000 annually) for specific plans and coverages
  • Additional medical Wellness Incentives - up to $300-$600 annual
  • Company-provided long- and short-term disability insurance
• Emotional Health
  
  • Trust-Based Time Off
  • 6-week Paid Sabbatical Program
  • 6-Week Paid Family Caregiving Leave
  • Competitive 8-24 Week Paid Parental Leave
  • Adoption Assistance
  • Leadership Coaching & Formal Mentorship Opportunities
  • Annual Flex Stipend - $1000 annually to cover personal education & well-being expenses
  • Tuition Reimbursement
• Social Health
  
  • Charitable Matching Gifts program
  • Dollars for Doers volunteer program
  • Paid volunteering days
  • 15+ Employee Resource & Affinity Groups

What We Do

At Morningstar we believe in building great products in-house in a highly collaborative agile environment where we focus on technical excellence the user experience and continuous improvement. Our technologists represent a range of skills and experience levels but they all view their work as a craft and push technology’s boundaries.

Why Work With Us

Imagining big things is in our blood -- it's transformed us from a company with just a few employees in 1984 to a leading independent investment research company with a worldwide presence today. As of April 2020 we acquired Sustainalytics to drive long-term meaningful outcomes for investors in the ESG space. Join us on this exciting journey!

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