Technical Solution Design Specialist

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.

JOB DESCRIPTION:

About Abbott

Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You'll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Free medical coverage for employees* via the Health Investment Plan (HIP) PPO
• An excellent retirement savings plan with high employer contribution
• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor's degree.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

• This position is a remote position.
• Qualified candidates must currently live in the Florida, Georgia, Tennessee, Alabama, Mississippi, Louisiana, or Arkansas area.
• Travel: 75% should be expected
• Relocation assistance is not authorized for this position

What You'll Work On

The primary job functions are to contribute to the technical solution designs (TSD) executed by the overall TSD Team; including Lab Systems/ Automation; Informatics; Workflow and Consulting lines of business. This position will develop, create, and design plans for the most complex and largest customer base, such as key strategic customers and national/regional health systems. This includes analyzing core functions within the laboratory to optimize the end-to-end solution for our customer base, collaborating with customers to co-design the optimal solution, quantifying the impact our solution provides to customers and helping build a robust project plan to make a seamless transition.

Core Job Responsibilities

• Apply technical knowledge to analyze user needs; gather customer requirements; design an integrated; scalable and comprehensive solution to improve outcomes for clinical diagnostic healthcare customers
• Partner with the Sales Organization to identify new consulting opportunities and developing customized solutions. Activities could include RFI/RFP assistance as it relates to technical data; solution development; value creation and customer meetings and presentations.
• Responsible for analyzing laboratory information system data to identify critical insights to build the optimal solution for the customer
• Partner with our laboratory customers to identify lean process improvements for their staff as it comes to pre-analytical, analytical, and post-analytical processes
• Must be able to multitask and coordinate with a complex network of departments throughout all levels of an organization such as Sales; Lab Managers/Directors; Project Managers; HSI/ IT personnel; internal and external vendors and contractors and senior level management as needed.

Position Accountability / Scope

• Responsible for representing Abbott Diagnostics and their products in a professional, forthright, and ethical manner to exceed their individual workflow goals within corporate guidelines. All their actions should be focused on total customer satisfaction
• Success in this position will depend on forming effective partnerships with external and internal customers; team members; internal sales and support organizations and the Global team
• Must have strong communication and presentation skills with the ability to effectively communicate with both very technical individuals and the individuals across multitude of organizational tiers without a technical background
• Must have strong Excel and Visio skills with a laboratory background. Position requires the ability to apply strategic thinking/logic to develop customized solutions based on the unique needs and circumstances of each customer
• This assignment requires regular travel to customer sites for intensive projects, presentations, and support.
• Travel: 75% should be expected

Required Qualifications

• Bachelor's degree required.
• Position requires strong problem-solving techniques and communication skills to effectively communicate and consult in a highly technical environment, as well as coordinating business strategies.
• Effective communication skills for presentations and demonstrated leadership skills essential.
• Strong IT hardware and software experience is required.
• Experience in the health care market and industry is a must.
• Experience in the laboratory is advantageous.
• Experience with workflow, IT, or Automation/Instrumentation with a laboratory background or knowledge

Preferred Qualifications

• Six Sigma Black Belt certification is preferred. Customer base is made up of people with a minimum of a four-year degree and most have advanced degrees such as M.D., PH.D. Masters, MTASCP, Etc. These customers do expect a certain level of competency from their business partners.

* Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.

The salary for this role is between:

N/A

JOB FAMILY:

Sales Support & Administration

DIVISION:

IACC Immunoassay and Clinical Chemistry

LOCATION:

United States of America : Remote

ADDITIONAL LOCATIONS:

WORK SHIFT:

Standard

TRAVEL:

Yes, 75 % of the Time

MEDICAL SURVEILLANCE:

Not Applicable

SIGNIFICANT WORK ACTIVITIES:

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous walking for prolonged periods (more than 2 hours at a time in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment, Keyboard use (greater or equal to 50% of the workday)

Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.

EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf

EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf