Technical Training & Sales Specialist, North America – Bose Luxury (McIntosh & Sonus faber)

· Remote

Location

Remote

Type

Full Time

Job Description

Technical Training & Sales Specialist North America – Bose Luxury (McIntosh & Sonus faber)

Posted 2 Hours Ago
Be an Early Applicant
Manhattan New York NY USA
Hybrid
95K-130K Annually
Mid level
Automotive • eCommerce • Hardware • Music • Retail • Software • Wearables
We believe sound is the most powerful force on earth.
The Role
The role supports technical training and sales for Bose Luxury engaging with clients and system design while ensuring high-performance installations and experiences.
Summary Generated by Built In

At Bose Corporation we believe sound is the most powerful force on earth — and for over 60 years we have been a company built on innovation excellence and independence. Privately owned fiercely customer-focused and driven by our values we continue to lead industries and transform lives through sound. 

  

Today Bose Corporation is entering an exciting new era. Across multiple global Business Units and Global Functions we are shaping the future of audio technology automotive luxury and premium experiences. We invite you to join us in this transformation. 

Job Description

The Technical Training & Sales Specialist supports technical excellence and partner enablement for Bose Luxury across North America while playing a key role in operating and elevating the House of Sound experience in New York City. 

This role combines regional technical training and system support with hands-on responsibility for maintaining calibrating and optimizing House of Sound systems for demonstrations client experiences and events. 

The position operates with an approximate 50/50 split between House of Sound responsibilities and broader North America regional support. 

Acting as both a technical authority and client-facing specialist the role engages directly with high-net-worth clients architects designers and consultants to support system design product selection and project execution. The position plays a critical role in influencing successful sales outcomes while ensuring that all experiences and installations reflect the highest standards of performance and brand excellence. 

Roles & Responsibilities 

Technical Training & Partner Enablement (North America) 

  • Design and deliver training across product architecture system design installation and calibration 

  • Execute training via workshops certifications and onboarding programs 

  • Support capability building across dealers distributors and integrators.
     

Pre-Sales Technical Support & Client Advisory 

  • Support system design product selection and technical planning 

  • Engage directly with luxury clients architects and consultants 

  • Translate technical solutions into client-relevant benefits 
     

House of Sound Operations & Experience Support (NYC) 

  • Maintain configure and optimize all House of Sound systems to ensure flawless readiness 

  • Support and execute technical aspects of client demonstrations and listening sessions 

  • Partner with Experience Manager to deliver best-in-class demonstrations 

  • Support technical setup and performance for events activations and VIP experiences 
     

System Commissioning Calibration & Performance Optimization 

  • Lead system setup calibration and optimization 

  • Support flagship installations and demonstration spaces across North America 

  • Support pop-ups events and temporary brand activations 
     

Post-Sales Technical Support 

  • Troubleshoot and resolve technical issues 

  • Support system optimization and upgrades 

  • Maintain documentation and best practices 
     

Cross-Functional Collaboration 

  • Partner with Sales Marketing and Experience teams 

  • Support dealer success and project conversion 

  • Provide field insights for continuous improvement 
     

Experience & Skills 

  • Strong expertise in high-end audio or AV systems 

  • Experience with system design installation and calibration 

  • Ability to deliver technical training programs 

  • Strong troubleshooting and communication skills 

  • Ability to engage confidently with luxury clients and design professionals 

  • Experience in luxury or custom installation environments preferred
     

Key Personal Attributes 

  • Passion for technical excellence and performance 

  • Attention to detail and commitment to quality standards 

  • Strong communication and presentation skills 

  • Ability to balance hands-on technical work with client-facing responsibilities 

  • Collaborative mindset across teams
     

KPIs & Success Metrics 

  • Partner Enablement: training and certification impact 

  • Sales Influence: contribution to project wins 

  • Installation Quality: system performance consistency 

  • House of Sound Excellence: readiness performance and quality of demonstrations and events 

  • Technical Support: resolution time and partner satisfaction 
    #LI-SS1

At Bose you're inspired to be and do your best and are rewarded for your unique talents! Our compensation is thoughtfully tailored to your skills experience education and location and goes beyond base salary. The hiring range for this position in the primary work location of New York New York is: $94800-$130425.The hiring range for other Bose work locations may vary.In addition to competitive base pay we offer rewards including bonus programs comprehensive health and welfare benefits a 401(k) plan plus exclusive perks designed to support your wellbeing and a generous employee discount where you can immerse yourself in our products and experiences. We are a proudly independent company—driven by purpose guided by our values and united by a belief in the power of sound. As the world leader in audio experiences we’re creating what’s next—pushing boundaries and delivering transformative sound experiences for people everywhere. Join us and make your next career move a mic-drop. Let’s Make Waves.

Bose is an equal opportunity employer. We evaluate qualified applicants without regard to race color religion sex sexual orientation gender identity genetic information national origin age disability veteran status or any other legally protected characteristics. The EEOC’s “Know Your Rights: Workplace discrimination is illegal” Poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf. Bose is committed to providing reasonable accommodations to individuals with disabilities. If you require reasonable accommodation in completing this application interviewing completing any pre-employment testing or otherwise participating in the employee selection process please direct your inquiries to [email protected]. Please include "Application Accommodation Request" in the subject of the email.

Our goal is to create an atmosphere where every candidate feels supported and empowered in the interviewing process. Diversity and inclusion are integral to our success and we believe that providing reasonable accommodation is not only a legal obligation but also a fundamental aspect of our commitment to being an employer of choice. We recognize that individuals may have different needs and requirements based on their abilities and we provide reasonable accommodations to ensure ideal conditions are met during the application process.

Top Skills

Av Systems
High-End Audio Systems

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The Company
HQ: Framingham MA
2900 Employees
Year Founded: 1964

What We Do

At Bose Corporation we’re powered by our legendary brands — Bose McIntosh and Sonus faber — bringing together more than 175 years of combined technical expertise craftsmanship and artistry. Founded by Dr. Amar Bose our company is driven by purpose and devoted to advancing what’s possible in audio — creating transformative experiences in the home on the go and on the road.

Why Work With Us

At Bose Corp. we’re united by a simple belief: sound is the most powerful force on earth. It moves us focuses us connects us. It’s why we exist to invent—advancing science and art—to deliver transformative experiences. Join us to invent what’s next—and unleash the power of sound together. Let’s Make Waves.

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Employees engage in a combination of remote and on-site work.

Typical time on-site: 3 days a week
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Date Posted

04/22/2026

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