Technical Writer, Web3

About The Role

We are seeking a full-time technical writer to join our developer team. You will join a team of talented developers to make our products & libraries easier to use and to help explain our underlying technology to a larger audience.

We are seeking a great communicator with a deep understanding of Web3 technologies: an experienced writer who can explain complex topics in a simple way, and has the ability to organize and structure our content to allow developers to onboard quickly and effectively.

What you'll be doing:

• Writing high quality documentation such as technical/architecture documentation, user guides, FAQs, video tutorials, and technical support docs for key aspects of our platform
• Documenting standards, guidelines, and best practices for engineers
• Organizing documentation and making them easily discoverable
• Maintaining content quality through curation and content performance analysis
• Monitoring external channels (like Discord) where target audience of these docs may provide feedback
• Gaining an in-depth understanding of the product and what customers/developers need
• Proactively identifying gaps in the documentation or knowledge base articles

What we’re looking for:

• 5+ years of experience as a technical writer on complex products/projects (preferably in the distributed systems, fintech or blockchain space)
• Our ideal candidate can comprehend blockchain and DeFi concepts quickly and understand the user journey from multiple perspectives
• Comfortable reading code (with some pointers when necessary)
• Enjoys working at the command line
• Has demonstrated experience identifying critical doc projects and executing them
• Is familiar with Markdown and typical content management workflows
• Creative skills and usage of visuals that may increase understanding
• Comfortable working autonomously and in a fast-paced, highly collaborative environment with an emphasis on cross-team communication
• Excellent written and verbal English communication skills