Ticketing Application Developer III

· Remote

Location

Remote

Type

Full Time

Job Description

EchoStarJobs
Ticketing Application Developer III

Ticketing Application Developer III

Posted 9 Hours Ago
Be an Early Applicant
Englewood CO USA
In-Office
63K-90K Annually
Mid level
Aerospace • Cloud • Digital Media • Information Technology • Mobile • News + Entertainment • Generative AI
Welcome to EchoStar
The Role
As an Application Developer III you will architect ticketing applications manage complex data environments optimize workflows and ensure seamless customer service operations.
Summary Generated by Built In
Company Summary
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service live-streaming and on-demand programming smart home installation services mobile plans and products.
Today our brands include Boost Mobile DISH TV Gen Mobile Hughes and Sling TV.
Department Summary
Our Customer Experience Operations (CXO) teams go above and beyond by simplifying lives and enhancing community access to our products and services. Behind the scenes dedicated individuals focus on refining the experience for millions of customers across all of our brands and providing support to our field agents
Job Duties and Responsibilities
Candidates must be willing to participate in at least one in-person interview which may include a live whiteboarding or technical assessment session.
As an Application Developer III you will solve the critical challenge of scaling our Customer Experience Operations (CXO) infrastructure by architecting seamless ticketing and provisioning systems. You will bridge the gap between complex data environments and front-end service needs ensuring that every customer request is routed with precision and speed. By optimizing our internal domains and case management platforms you will eliminate operational friction and empower our service representatives to deliver world-class support.
What Success Looks Like (Objectives)
  • Architected ticketing applications and internal domains that ensure high-speed resolution automated user provisioning and optimized routing logic
  • High-performance data extraction workflows across relational and non-relational databases to support real-time operational visibility
  • Innovative case management enhancements that directly support CXO department OKRs for system reliability and response time reduction
  • Comprehensive technical documentation of ticketing flows database schemas and automation logic to facilitate team scalability
  • Modernized deployment pipelines that utilize automated build and test cycles to improve the stability of interface enhancements
  • AI-driven automation strategies such as intelligent ticket classification or sentiment-based routing to increase overall operational efficiency

Skills Experience and Requirements
Core Skills and Competencies (What you'll bring)
  • Advanced proficiency in Python and JavaScript to design and maintain sophisticated automation scripts and application logic
  • Strategic expertise in API management encompassing the design versioning and secure deployment of internal service interfaces
  • Deep technical knowledge of Microsoft SQL Server and AWS Athena to facilitate complex data interpretation and relational database management
  • AI Literacy and the ability to identify opportunities for AI application within internal workflows to drive innovation
  • Professional collaboration skills required to synthesize requirements from diverse stakeholders into actionable IT development plans
  • Critical experience in full-lifecycle application development particularly within environments requiring independent project prioritization and high-stakes problem-solving

Minimum Requirements
  • Minimum Education: Bachelor's Degree in Computer Science Information Technology or a related field (or equivalent professional experience)
  • Minimum Experience: Significant professional experience in application development with a focus on case management or ticketing architectures
  • Required Technical Skills:
    • Python and JavaScript
    • Microsoft SQL Server & AWS Athena
    • API Design and Development
    • Automated CI/CD Pipeline Maintenance

Visa sponsorship not available for this role
Salary Ranges
Compensation: $63150.00/Year - $90000.00/Year
Benefits
We offer versatile health perks including flexible spending accounts HSA a 401(k) Plan with company match ESPP career opportunities and a flexible time away plan; all benefits can be viewed here: EchoStar Benefits .
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications skill level and competencies; compensation is based on the role's location and is subject to change based on work location.
Candidates need to successfully complete a pre-employment screen which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local state and federal laws.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local state and federal law. You may redact any information that identifies age date of birth or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities unless doing so poses an undue hardship on the Company poses a direct threat of substantial harm to others or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact [email protected] if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement Pay Transparency EEOC Know Your Rights ( English / Spanish )

Skills Required

  • Bachelor's Degree in Computer Science Information Technology or a related field
  • Significant experience in application development with focus on case management or ticketing architectures
  • Advanced proficiency in Python and JavaScript
  • Deep technical knowledge of Microsoft SQL Server and AWS Athena
  • Expertise in API Design and Development
  • Experience in Automated CI/CD Pipeline Maintenance

EchoStar Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about EchoStar and has not been reviewed or approved by EchoStar.

  • Retirement SupportA 401(k) with employer matching and discretionary profit sharing is highlighted as part of total rewards. Feedback suggests these programs add long‑term value beyond base pay.
  • Equity Value & AccessibilityAn employee stock purchase plan with a discounted share price is emphasized as broadly available. Feedback suggests this makes ownership more attainable for many employees.
  • Wellbeing & Lifestyle BenefitsEveryday service discounts and mental‑health support through counseling sessions are included. Feedback suggests these perks enhance day‑to‑day value and support wellbeing.

EchoStar Insights

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The Company
HQ: Englewood CO
14500 Employees
Year Founded: 1980

What We Do

Tune into the innovation collaboration and culture that our team members bring to the office every day. We want you to be a part of our journey to build the next generation of technology that transforms the way the world communicates. Our team members are the key to our history of groundbreaking innovation and our continued progress. If you bring an inquisitive curiosity a sense of pride in your work an openness to adventure and a drive to win we’ll provide the structure to take the next step in your career. This is more than just another job this is your launchpad to achieve your potential and a community dedicated to your growth.

Why Work With Us

At EchoStar we work to create opportunity and cultivate an environment where people thrive. Between our brands our partners our teams and our customers the opportunities are endless. Get started on your next career adventure with EchoStar!

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Date Posted

05/08/2026

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