User Experience Researcher

Radiant is seeking a (job title) in the (location) area!

Radiant Digital delivers technology consulting and business solutions for commercial and government clients. 

Our flexible delivery model allows us to provide end-to-end solution delivery, single project execution, and, or strategic resources. CMMI Maturity Level III and ISO 9001 – 2008 certified.

RESPONSIBILITIES 

Ensure excellent performance of UX researchers on all projects 

Train and mentor, the UXR team collectively and individually according to the researchers’ experience and skill level 

Ensure professional growth and skill in key UXR methods in all UXRs on the team 

Ensure excellent performance of business analysts (BA) on the team 

Train BAs on research operations activities such as note taking and on data collection activities such as interviews 

Evaluate team members on an annual basis or at the conclusion of internship stages as the situation dictates using Radiant procedures and evaluation formats 

Engage and manage stakeholders employed by or associated with Radiant’s clients as needed 

Plan and execute research programs as needed 

Plan and execute research projects as needed, including 

Discovery research to uncover new product opportunities 

Exploratory research to understand if a product idea or reiteration will fit target users’ needs 

Evaluative research to understand how well a prototype or mature product meets users’ needs 

Lead kickoffs, stakeholder touch base meetings, and sharing of findings and recommendations with stakeholders and end users for UXR initiatives 

Assist other UXRs on primary data collection and analysis activities as needed

Mentor other UXRs in the planning and execution of research projects and activities 

Assist UX director and UX manager with business development presentations and other activities as needed through primary or secondary research 

Requirements/Qualifications:

10+ years of relevant research experience in some combination of UXR, market research, program evaluation, applied social science research (e.g., anthropology, sociology, psychology, HCI) 

Minimum 3 years specifically in UXR

Strong foundation in qualitative methods such as semi-structured user interviews, contextual inquiry, cards sorting, etc. 

Ability to moderate and train others to moderate in-person data collection and virtual sessions using tools such as Zoom, Blue jeans, etc. 

Solid grasp of quantitative methods such as surveys and time on task 

Ability to interpret quantitative findings and their implications with a minimum of explanation from data scientist or web

EDUCATION

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