UX Coach (Remote, US)

We're on a mission to create a diverse group of future leaders. We do that through professional apprenticeships because we believe learning on-the-job creates a more equitable and successful path to careers. We find, train and support talented individuals, wherever they are in their career journey, and equip them with the in-demand tech, software engineering, and data skills to transform their careers and deliver a better route to growth for their employers.
We've had some big achievements. We hit 10,000 apprentices in our community - and counting. We launched one of the largest data apprenticeship programs in the UK with Jaguar Land Rover, and we've partnered with companies like Mars, Verizon and CitiBank. Not to forget becoming a mission-driven EdTech unicorn after our $220m Series D.
But we aren't stopping here. Join Multiverse and build the future of learning at work.
The Opportunity
As a UX Coach, you will be responsible for leading a cohort of apprentices through our year-long User Experience professional apprentice program. Your role will be a mixture of workshops and personalized coaching where you'll be supporting apprentices across multiple businesses to become the next generation of business leaders. This is a full-time, permanently remote role.
Specifically, you will:

• Build a vibrant community of people from many backgrounds and ensure a motivating and supportive virtual environment
• Take full responsibility for the progress that your cohorts make through their apprenticeship
• Work with your apprentices' managers to understand the needs of their role and how to best support their professional development
• Work internally with Multiverse colleagues to ensure first-class delivery and program quality
• Monitor the progress of apprentices through data collection and sharing insights with the Program team and partners to facilitate the next steps in the learning journey
• Help iterate and further build the program by working closely with our Learning Design & Learning Products team

About you

• You have experience wireframing, creating prototypes with Figma and Adobe XD, and running userability tests
• You can communicate with, influence, and consult designers and researchers at various points of their career - from senior stakeholders to people at the start of their career
• You have some practical teaching, managing, or mentorship experience in an academic or industry environment
• You are passionate about delivering the best learning opportunities and supporting others on their development journey
• Preferred: Some experience with front-ending coding languages (HTML, CSS, and JavaScript)
• You align closely with our values and can share examples of how you have demonstrated them.

Salary Information
The base salary range for this role is $85,000 - $100,000.
Benefits

• Time off - 20 days of PTO, plus 10 additional days off: 1 life event day, 2 volunteer days, 3 days for our December company switch off and 4 company-wide wellbeing days, and 11 federal holidays per year
• Health & Wellness- Health Insurance with Aetna, access to One Medical, life insurance through Metlife, gym membership & wellness resources through Gympass, and access to Spill - all in one mental health support
• Family benefits - Up to 16 weeks' continuous, fully paid parental leave for primary caregivers and up to 4 weeks' fully paid leave for secondary caregivers as well as access to family planning support through Kindbody
• Hybrid & remote work offering - with access to our New York office whenever you're around and the opportunity to work abroad 45 days a year
• Team fun - weekly socials, company wide events and office snacks!

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
Please note that while this role is fully remote within the US, we have restrictions in the following states: Hawaii, Alaska, New Mexico, Wyoming, Montana, North Dakota, Nebraska, Minnesota, Iowa, Arkansas, or Kentucky. If you live in these states, please indicate so on the application form. Proceeding with your application suggests to us that you are open to relocation for this particular role.