UX Design Specialist*

Location: Remote with some US travel (up to 10 trips per year)

Required Clearance: Public Trust

Certifications:

Required Education: Bachelor’s degree in computer science or other echnical discipline

Required Experience: 6+ years of relevant experience

Position Description

PingWind is looking for a UX Design Specialist to support the Government with incorporating HCD practices to engage stakeholders and users with best practice-driven HCD methodology. The UX Design Specialist will support and build easy-to-use front-ends, reports, and interfaces that meet the customer’s needs.

Primary Responsibilities

· Participate in collaborative design and testing with users to build user-friendly front-ends, reports, and interfaces that serve as a presentation layer on top of data exchanges

· Combine best-practice HCD approach to modernize products while preserving a seamless UX

· Conduct routine, iterative usability testing to continually improve UX and to inform content, IA, design, functionality, and accessibility

· Iteratively apply insights gathered to inform design and development

· Support and/or conduct user acceptance testing on new UI features, content reviews of existing content, IA reviews for global navigation, and design reviews of existing patterns and UI elements to identify and make changes while maintaining a positive UX

· Rapidly craft, test, and deploy design deliverables using approved UX tools (e.g., Axure RP, AxShare, Figma), to facilitate iterative demos and usability testing, progressing from low-fidelity wireframes in greyscale to high-fidelity, clickable prototypes using tools like Axure RP to observe users, gather user testing feedback

· Identify desired functionality and translate requirements into high-level specifications (e.g., wireframes, prototypes, use cases/user stories) within product backlogs

· Conduct HCD activities, design customer-centered solution components, and add stakeholder-approved design features to backlog for incorporation into future sprints

· Conducting user research to identify user personas and understand what the audience wants

· Develop information architecture structuring content to effectively guide users to what is needed

Skills and Experience:

· Axure RP experience preferred

· Excellent problem-solving skills to help identify and analyze problems and take practical actions to creative innovative solutions

· Excellent organizational, interpersonal, written, and verbal communication skills

· Ability to perform comfortably in a fast-paced, deadline-oriented work environment

· Ability to successfully execute many complex tasks simultaneously

· Ability to work as a team member and independently

· Ability to research, evaluate, analyze, resolve, and present solutions to problems

· Attention to detail

· Proactive in identifying and addressing issues

Other Duties:

· Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

About PingWind

PingWind is focused on delivering outstanding services to the federal government. We have extensive experience in the fields of cyber security, development, IT infrastructure, supply chain management and other professional services such as system design and continuous improvement. PingWind is a VA CVE certified Service-Disabled Veteran-Owned Small Business (SDVOSB) Certified with offices in Washington DC and Northern Virginia. www.PingWind.com

Our benefits include:

· Paid Federal Holidays

· Robust Health & Dental Insurance Options

· 401k with matching

· Paid vacation and sick leave

· Continuing education assistance

· Short Term / Long Term Disability & Life Insurance

· Employee Assistance Program through Sun Life Financial EAP Guidance Resources

Veterans are encouraged to apply

PingWind, Inc. does not discriminate in employment opportunities, terms and conditions of employment, or practices on the basis of race, age, gender, religious or political beliefs, national origin or heritage, disability, sexual orientation, or any characteristic protected by law