UX Research Manager

 Ibotta is looking for a UX Research Manager to join our Product Design team. Product Design at Ibotta works cross-functionally to deliver exceptional experiences that help millions of shoppers save time and money. You will be the champion of your team as you help empower them for success and develop them as employees and individuals. You will establish human-centered practices and maintain our high bar for research quality as we continue to invest in and grow, both our consumer and business-facing product lines.

This position is located in Denver, Colorado as a hybrid position requiring 3 days in office, (Tuesday, Wednesday, and Thursday). Candidates must live in the United States.

What you will be doing:

• Lead, coach, develop, and motivate a team of talented UX researchers ensuring the team provides insights and actionable recommendations to help drive a user-centered product strategy

• Create an innovative, inclusive team culture that fosters empowerment, growth, and collaboration

• Define and execute research plans for both generative (e.g., in-depth interviews, contextual inquiry) and evaluative (e.g., surveys, usability testing) research

• Deliver a variety of research deliverables informed by qualitative and qualitative data (including personas, journey maps, custom frameworks, survey results)

• Socialize research findings and best practices at all levels of the organization, including with senior leadership

• Partner with other UX & Product leaders to shape a collaborative, human-centered, and research-based approach to solving problems for our users

• Enable high-quality, timely execution in a fast-paced, iterative, fluid environment

• Embrace and uphold Ibotta’s Core Values: Integrity, Boldness, Ownership, Teamwork, Transparency & A good idea can come from anywhere

What we are looking for: 

• 5-7+ years experience in UX research, market research, or related analytic field, including 2+ years managing a team

• Bachelor's degree in UX Design, Human-Computer Interaction, Psychology, or a related field

• Technical skills: G Suite, PowerPoint & Excel, Usability testing and surveys, Contextual Inquiry, IDIs, Service Blueprinting, Stakeholder Interviews, Diary Studies

• Demonstrable understanding of UX principles, both design and research

• Comfort managing multiple projects, including logistics of participant recruiting, with great attention to detail

• Proven experience in influencing design and product teams

• Effective interpersonal, communication, negotiation and collaboration skills.

• Ability to influence thinking and perspective cross-functionally

About Us:

Built and headquartered in Denver, Colo., Ibotta ("I bought a...") is a performance marketing platform that allows brands to deliver digital promotions to millions of consumers through a network of publishers called the Ibotta Performance Network (IPN). 

Ibotta’s network allows marketers to influence what people buy, and where and how often they shop – all while paying only when their campaigns directly result in a sale.

Guided by our values and our mission to Make Every Purchase Rewarding, we come to work energized by the business problems we get to solve, the technology we build, the innovative people we work (and have fun) with, and the consumers we get to help. To date, we have credited consumers $1.5B.

Ibotta was named to the 2021 Inc. 5000 list of fastest-growing private companies in the U.S. for the fourth year in a row, after debuting on the list in 2018. The company has also been named as a Top Workplace by The Denver Post four consecutive times, made BuiltIn Colorado’s Best Places to Work list three years in a row and appeared on Inc.’s list of Best Workplaces in 2017 and 2023.

Additional Details:

• This position is located in Denver, CO and includes competitive pay, flexible time off, benefits package (including medical, dental, vision), Lifestyle Spending Account, 401k match, and equity. Denver office perks include paid parking, bagel Thursdays, snacks and occasional meals.

• Base compensation range: $115,000-$140,000. This compensation range is specific to the United States labor market and may be adjusted based on actual experience. Total compensation for this role also includes a variable component and equity in addition to base salary.

• Ibotta is an Equal Opportunity Employer. Ibotta’s employment decisions are made without regard with race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected status

• Applicants must be currently authorized to work in the United States on a full-time basis.

• For the security of our employees and the business, all employees are responsible for the secure handling of data in accordance with our security policies, identifying and reporting phishing attempts, as well as reporting security incidents to the proper channels. 

Recruiting Agency Notice:

Ibotta does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to any Ibotta employees.