UX Research Specialist

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a UX Research Specialist in the United States.

This role offers the opportunity to join a highly collaborative and fast-paced environment where user insights directly shape product direction and design decisions. You will lead end-to-end UX research initiatives, working across digital products and sometimes physical hardware, ensuring experiences are grounded in real user needs. The work spans both remote collaboration and occasional in-person field research, providing a dynamic and flexible setup. You will operate with a high level of autonomy while partnering closely with designers, product managers, and engineers during design sprints. Your insights will directly influence product strategy, usability, and innovation outcomes. This is a hands-on role for someone who thrives in complexity, iteration, and stakeholder collaboration.

• Lead end-to-end UX research activities, independently designing, executing, and synthesizing studies that inform product and design decisions across multiple platforms and touchpoints.
• Conduct a wide range of qualitative and quantitative research methods including usability testing, contextual inquiries, interviews, surveys, diary studies, card sorting, tree testing, and ethnographic research.
• Collaborate closely with cross-functional teams during design sprints to define user problems, validate concepts, and iterate on solutions in real time.
• Develop behavioral personas, journey maps, workflow analyses, and user requirement definitions to support product discovery and optimization.
• Translate complex research findings into clear, actionable insights and recommendations for stakeholders at all levels.
• Support both in-person and remote research fielding, including testing of software and hardware products in real-world environments.
• Contribute to research strategy, methodology selection, and continuous improvement of UX research practices across teams.

Requirements:

• 4+ years of experience in UX research, or 5+ years preferred, ideally within fast-paced product or agency environments.
• Bachelor’s degree in a related field, with a Master’s degree preferred in Human Factors, HCI, Statistics, Anthropology, Psychology, Industrial Engineering, Marketing Research, or similar disciplines.
• Strong command of both qualitative and quantitative research methods and tools such as Qualtrics, Optimal Workshop, and UserZoom.
• Proven ability to independently manage research projects from planning through execution and storytelling of insights.
• Experience working directly with product teams in agile or design sprint environments, acting as an embedded research partner.
• Strong stakeholder management, communication, and presentation skills with the ability to influence product direction.
• Comfortable working in dynamic, evolving environments with shifting priorities and cross-functional collaboration.
• Strong analytical thinking, problem-solving ability, and attention to detail in both behavioral and data-driven research.

Benefits:

• Competitive compensation aligned with experience and industry benchmarks.
• Comprehensive medical, dental, vision, and life insurance coverage.
• Supplemental insurance options including disability coverage and additional protection plans.
• 401(k) retirement plan eligibility after one year of employment.
• Paid time off including vacation days, sick leave, and company holidays.
• Flexible remote-first work environment with opportunities for in-person research and collaboration.
• Opportunity to work with Fortune 500 clients and complex, high-impact product teams.
• Professional growth in a culture that values learning, curiosity, and continuous improvement.