Vice President Billing Platforms

• Define and execute the transformation strategy aligned with corporate objectives and technology roadmap.
• Drive standardization simplification and automation across all domains to improve agility reduce costs and accelerate time-to-market.
• Reduce revenue leakage through improved mediation controls and assurance.
• Enable faster offer configuration and time-to-market (minutes/days not months).
• Support advanced monetization (bundles converged offers usage-based pricing partner settlements).
• Ensure compliance with telecom regulations taxation data privacy and financial controls.
• Support audits related to billing accuracy revenue recognition and regulatory reporting.
• Own disaster recovery business continuity and incident response for BSS platforms.
• Lead large-scale modernization programs including architecture redesign platform consolidation and integration with cloud-native and AI-driven solutions.
• Oversee vendor selection contract negotiation and management of strategic technology partnerships.
• Ensure successful execution of multi-year transformation initiatives balancing innovation with operational stability.
• Transforms ideas into elegant and simple architectures and software designs that are validated within budget and technology constraints.
• Ensures regulatory and corporate policy compliance consistently employing privacy / security by design.
• Drive high system availability scalability and resilience across all platforms.
• Partner with Network Operations IT and Service Management to improve order-to-activation service assurance billing accuracy and customer experience.
• Steering organizational change toward AI-driven automated API-first ecosystems.

• Bachelor's degree in computer science Engineering or related field (Master's degree preferred).
• 15+ years of experience in telecommunications or large-scale technology organizations with at least 8 years in senior leadership roles focused on service and billing platforms.
• Proven track record of delivering major transformation programs (order management inventory provisioning service assurance billing CRM etc.).
• Deep understanding of telecom network and service lifecycle management including integration with ITSM AIOps and customer experience platforms.
• Strong experience with cloud migration API-driven architecture and emerging technologies (AI/ML orchestration DevSecOps).
• Exceptional stakeholder management skills capable of influencing C-suite business partners and external vendors.
• Financial acumen to understand and articulate the company's profits and losses contributing as a leader in ROI and budget analysis.
• Demonstrated data literacy in support of engineering delivery and operations decisions.
• Deep architecture design experience consulting teammates on specific difficult areas of the design and setting up new projects for architectural success.
• Demonstrated understanding of technical debt as a long-term budgeting and risk management tool articulating when to incur more and when to pay it down.
• Expertise with popular frontend and services programming languages across a range of device types databases devops automation and workflow tools.
• Demonstrated commitment to ongoing learning and professional development in the field of product development.
• Exceptional customer communication leadership and interpersonal skills. Ability to make informed decisions under pressure and effectively manage engineering deliveries in support of an exceptional customer experience.
• Ability to articulate complex technical capabilities to technical and non-technical audiences in a manner that allows them to understand how they work and why they were selected.
• Demonstrated ability to drive process improvements and optimize operational efficiency.
• Project management skills and the ability to oversee multiple initiatives concurrently.
• Proven ability to implement Agile at scale.

What We Do

We Make a Difference Because We Are the Difference! At Optimum we’re not just connecting people – we’re transforming how they experience the world. With a footprint spanning 21 states and serving approximately 4.5 million residential and business customers we're building the future of connectivity through innovative services like Optimum Fiber Internet Optimum TV and Optimum Mobile. This connectivity wouldn’t be possible without our tremendous workforce of driven employees who are dedicated to ensuring the best possible experience for all of our customers and co-workers We’re a team of bold thinkers curious leaders and collaborative problem-solvers united by a culture that values inclusion innovation and impact. At Optimum every voice matters every idea counts and every team member has the opportunity to grow lead and make a difference. From developing next-gen technology to bridging the digital divide to supporting education and emergency response efforts we lead with purpose and heart. Our Be The Difference initiative drives us to make a positive impact ensuring that our efforts resonate far and wide. From our products and services to our community impact we are creating connections driving innovation and POWERING this world forward. You can be a part of an exciting and transformational workplace at Optimum. Join us to Be the Difference!

Why Work With Us

Our mission is simple: deliver the best customer and employee experience while transforming how we work and grow. We’re on a journey to become the connectivity provider of choice – investing in our network reimagining our products and building a culture where people thrive. With nearly 4.5 million customers across 21 states we’re transforming fr

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