Vice President Process Manager - JPMorgan Private Client

Bring structure momentum and clarity to work that improves how we serve affluent clients. In this role you will partner across teams to plan and deliver initiatives solve problems and strengthen execution discipline. You’ll join a collaborative environment where ownership curiosity and follow-through are valued.

As a Business Manager in JPMorgan Private Client you will partner with leaders and cross-functional teams to organize manage and deliver initiatives aligned to our service model. You will help translate business priorities into clear plans coordinate stakeholders and track progress to drive timely high-quality outcomes.

Job responsibilities

• Manage small to mid-sized projects supporting priority initiatives
• Define project objectives scope milestones and deliverables with business leaders
• Coordinate cross-functional stakeholders to align on timelines dependencies and decisions
• Facilitate working sessions and governance routines to maintain execution momentum
• Develop concise updates materials and reporting for leadership and stakeholders
• Analyze performance data and metrics and communicate insights and implications

Required qualifications capabilities and skills

• 2+ years of experience in project management business management operations or a related role
• Demonstrated ability to manage multiple priorities with strong attention to detail
• Strong analytical and problem-solving skills with a structured approach to decision support
• Strong written and verbal communication skills including the ability to create executive-ready materials using standard presentation tools
• Demonstrated ability to build effective working relationships across teams and stakeholder groups
• Comfort working in a fast-paced environment with ambiguity and change
• Proven ability to operate with accountability reliability and appropriate independence 
• Bachelor’s degree

Preferred qualifications capabilities and skills

• Experience supporting initiatives in retail banking consumer banking wealth management or a client-facing financial services business
• Experience creating leadership-level narratives that connect strategy execution and results
• Demonstrated ability to influence without authority and drive alignment across stakeholders
• Experience improving processes governance routines or operating rhythms to strengthen delivery

Chase is a leading financial services firm helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged lifelong relationships and put our customers at the heart of everything we do. We also help small businesses nonprofits and cities grow delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role experience skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation paid in the form of cash and/or forfeitable equity awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs based on eligibility. These benefits include comprehensive health care coverage on-site health and wellness centers a retirement savings plan backup childcare tuition reimbursement mental health support financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute including race religion color national origin gender sexual orientation gender identity gender expression age marital or veteran status pregnancy or disability or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking financial services for consumers and small businesses commercial banking financial transaction processing and asset management. A component of the Dow Jones Industrial Average JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50000 technologists globally and an annual tech spend of $12 billion we are dedicated to improving the design analytics development coding testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm explore resources from our Distinguished Engineers AI & ML researchers and other experts; access the latest episode of our TechTrends podcast and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives big data mobile electronic payments machine learning cybersecurity enterprise cloud development and other state-of-the-art technologies.

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