VP AML Operations

About The Team

At Aspire we are committed to empowering our customers throughout their journey with us. Our Operations Team ensures customers can operate seamlessly on our platform and guarantee the best customer experience possible.

About the Role

• Design and implement a best-in-class AML program to comply with policies and regulations

• Manage end-to-end onboarding of clients from their request to open an account through KYC until they are verified and receive access to the platform

• Assess the risk of clients during onboarding & KYC and use a risk-based approach to do due diligence and monitor clients during their lifetime with Aspire

• Monitor existing clients & their payments activity on the platform to make sure they are legitimate & in line with Aspire’s risk appetite

• Monitor and test the effectivity and relevance of the existing AML program and continuously improve it

• Work closely with relevant stakeholders - Product Compliance Sales - as well as external stakeholders - regulators finance partners - to rally everyone around creating a strong and effective AML risk governance structure

• Balance effectively commercial operational & risk objectives: onboarding & keeping clients with Aspire operating effectively & at high productivity levels reducing the risk profile of Aspire clients complying with internal policies & external regulations

• Own AML operational & risk related metrics: Onboarding conversion SLAs Compliance with internal policies Onboarding client satisfaction AML escalations risk profile of clients onboarded and of the client base RFIs suspicious activity detected etc.

Minimum Qualifications:

• Minimum of 12 years of risk and AML operations experience in the financial services industry.

• Proven track record in a leadership role within a financial services company with exceptional coaching and team-building capabilities.

• Proficient in prioritizing tasks and targets particularly in the dynamic and unstructured environment typical of startups.

• Possesses a deep understanding of the company's trajectory and can devise articulate and execute strategies to propel the organization to the next level.

• Capable of making decisions that strike a balance between risk and business objectives gaining stakeholder support for chosen courses of action.

• Prioritizes customer experience ensuring that decisions align with the overarching goal of putting the customer first.

Preferred Qualifications:

• Experience thriving in startup environments showcasing resilience and adaptability in high-growth and fast-paced settings.

• Background in consulting or banking underscoring a profound understanding of strategic thinking and operational excellence at the highest echelons.