Warehouse Strategy Manager

This is Adyen

Adyen provides payments data and financial products in a single solution for customers like Meta Uber H&M and Microsoft - making us the financial technology platform of choice. At Adyen everything we do is engineered for ambition. 

For our teams we create an environment with opportunities for our people to succeed backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Warehousing Strategy Manager Warehousing & Logistics 

Adyen's In-Person Payments solution combines our physical payment devices with our core processing platform. Supply Chain empowers customers to process seamlessly by delivering fully functioning hardware (payment terminals cards and related accessories) while unlocking value through metrics and insights to enhance and streamline operations.

We are seeking a hands-on fast-learning Warehousing Strategy Manager to join our Warehousing & Logistics Americas team. In a dynamic and fast-paced environment our team embraces exciting opportunities and tackles critical business challenges that drive our success.

This team manages Adyen’s payment terminal operations by overseeing third-party warehouse and logistics activities across the US Canada Mexico and Brazil. Responsibilities include warehouse receiving handling storing production picking and packing processes ensuring quality and PCI compliance. In this role you will drive strategic warehouse management and oversee the relationship and performance of our 3PL partners.

What you'll do

We operate in a high-growth environment that demands continuous optimization and improvement. With many opportunities for enhancement we expect you to take initiative. Your main responsibility is to

• Manage the relationship and performance of regional 3PL partners including hosting QBRs monitoring and reporting on SLAs and resolving escalations.
• Collaborate with cross-functional teams (Planning Product Development Procurement and others) to ensure smooth operations and efficient goods flow.
• Manage our warehouse footprint for considering scalability and growth strategies.
• Lead and implement process improvements partner integrations and system upgrades.
• Establish and monitor supplier performance metrics and KPIs.
• Analyze and resolve inefficiencies in supply chain processes with internal teams and external partners.
• Develop performance reports to support decision-making (e.g. lead-time KPIs Perfect Order Rate Inventory turnover).
• Align with global teams to ensure adherence to standards while addressing local requirements.

Who you are

• 6 to 10 years of experience in Supply Chain with expertise in warehousing and operations management.
• Hands-on and adaptable to managing stakeholders in a fast-paced environment.
• Strong self-starter and problem-solver with the ability to create and execute actionable plans.
• Collaborative communicator who aligns with diverse internal teams and external partners.
• Analytical mindset with proficiency in Excel and KPIs monitoring.
• Tech-savvy and enthusiastic about leveraging modern technology in supply chain operations.
• Organized pragmatic and resourceful with project management capabilities.
• Possess a global mindset comfortable working across time zones and cultures.

The annual base salary range for this role is $145000.00 - $190000.00; to learn more about our compensation philosophy please click here

Our Diversity Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

Adyen is an equal opportunity employer. We do not discriminate based on race color ethnicity ancestry national origin religion sex gender gender identity gender expression sexual orientation age disability veteran status genetic information marital status or any legally protected status.

All your information will be kept confidential according to EEO guidelines.

Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

This role is based out of our New York City office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

What We Do

Adyen (ADYEN:AMS) is the financial technology platform of choice for leading companies. By providing end-to-end payments capabilities data-driven insights and financial products in a single global solution Adyen helps businesses achieve their ambitions faster. With offices around the world Adyen works with the likes of Meta Uber H&M eBay and Microsoft.

Why Work With Us

At Adyen everything we do is engineered for ambition. We started with payments at a time when providers offered services based on a patchwork of systems built on outdated infrastructure. Ambition demanded more. So we set off to build a financial technology platform for the modern era entirely in-house from the ground up.

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