Workplace Technology Operation (Contractor)

Notion helps you build beautiful tools for your life’s work. In today's world of endless apps and tabs Notion provides one place for teams to get everything done seamlessly connecting docs notes projects calendar and email—with AI built in to find answers and automate work. Millions of users from individuals to large organizations like Toyota Figma and OpenAI love Notion for its flexibility and choose it because it helps them save time and money.

In-person collaboration is essential to Notion's culture. We require all team members to work from our offices on Mondays Tuesdays and Thursdays our designated Anchor Days. Certain teams or positions may require additional in-office workdays.

Notion is seeking a Workplace Technology Operation contractor for our San Francisco office! As part of our growing Workplace Technology Operations team you'll be a resourceful security-focused and people-centered professional who will help us continue scaling and establish best-in-class support for our end users. This individual will focus on automation opportunities and have meaningful impact on our day-to-day Workplace Technology operations while providing exceptional technical support.

• End User Support: Provide comprehensive technical support for onsite SF office employees and remote ensuring quick resolution of hardware and software issues.

• Employee Lifecycle Management: Assist with onboarding/offboarding processes including asset management account provisioning and device setup.

• Asset & Inventory Management: Maintain and manage inventory of hardware (computers monitors peripherals) and accessories for the SF office.

• AV Support: Ability to support conference room AV troubleshooting and internal events.

• Operational Optimization: Collaborate with peers and cross-functional teams to improve efficiency and scalability across internal governance and processes.

• AI Mindset: Familiarity with the use of Notion Ai or alternate AI tools (Openai Claude OpenClaw etc.).

• MacOS Expertise: High degree of confidence troubleshooting hardware and software in a predominantly macOS environment with additional iOS support capabilities.

• WindowsOS Expertise: High degree of confidence troubleshooting hardware and software in a predominantly Windows environment with additional android os support capabilities

• SaaS Administration: Experience administering Google Workspace Okta Slack Fleet Intune and other enterprise SaaS applications.

• Network Fundamentals: Understanding device connectivity (TCIP/IP) DHCP DNS VPN setup and general infrastructure concept.

• Communication: Clear and direct communication skills both verbal and written with ability to explain technical concepts to non-technical users.

• Service Mindset: Strong customer service orientation with excellent problem-solving skills attention to detail and the ability to communicate technical concepts to non-technical users.

• Self-Motivated: Have a knack for technology tinkering and demonstrate deep curiosity and motivation for continuous learning.

• Experience: 3+ years of IT support or similar hands-on technical experience.

• You don’t need to be an AI expert but you’re curious and willing to adopt AI tools to work smarter and deliver better results.

• Have familiarity with Bash or Python scripting.

• Have familiarity with Git & Github.

We hire talented and passionate people from a variety of backgrounds because we want our global employee base to represent the wide diversity of our customers. If you’re excited about a role but your past experience doesn’t align perfectly with every bullet point listed in the job description we still encourage you to apply. If you’re a builder at heart share our company values and enthusiastic about making software toolmaking ubiquitous we want to hear from you.

Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race color religion national origin age sex (including pregnancy childbirth or related medical conditions) marital status ancestry physical or mental disability genetic information veteran status gender identity or expression sexual orientation or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories consistent with applicable federal state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability please let your recruiter know.

Notion is committed to providing highly competitive cash compensation equity and benefits.

By clicking “Submit Application” I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy.

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What We Do

Notion blends your everyday work tools into one. Product roadmap? Company wiki? Meeting notes? With Notion they're all in one place and totally customizable to meet the needs of any workflow. It's the all-in-one workspace for you your team and your whole company. Mission: We humans are toolmakers by nature but most of us can't build or modify the software we use every day — arguably our most powerful tool. Here at Notion we're on a mission to make it possible for everyone to shape the tools that shape their lives.

Why Work With Us

Here at Notion our work shapes our culture and our culture inspires our work. We seek to hire creative toolmakers that want to be the best in their craft. If every employee is able to focus on being the best toolmaker in their craft we'll be able to achieve our mission of enabling the world to better solve its problems.

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