Agile Methodologies Jobs in USA

Implementation Specialist - Customer Care & Premises

Location: USA

Posted Mar 15, 2024

The Company Simply put SpryPoint provides Smart Solutions for Smart Utilities Founded in 2011 <a class=fontbold underline fontbold underline postingslink href=httpswwwsprypointcompagesaboutwhoweare rel=noopener noreferrer nofollow target=blank> SpryPoint <a> is a leading provider of cloudbased solutions for the utility sector Our team of experts has extensive experience serving utilities across North America and we are dedicated to helping our clients improve their operations and better serve their customers Our solutions include advanced billing and customer relationship management tools as well as powerful analytics and data management capabilities We are proud to have been recognized by industry experts and our clients alike for the value and innovation we bring to the market JOB DUTIES amp RESPONSIBILITIES We are looking for an experienced Implementation Specialist to join our Customer Care amp Premises Implementation team to exceed our customers expectations The successful candidate will spend the majority of their time working directly with our utility customers to implement cuttingedge enterprise applications The Implementation Specialist will be responsible for the following Implementation <ul> <li> Leading gap analysis sessions with customers <li> <li> Evaluating existing business processes <li> <li> Mapping tobe business processes <li> <li> Configuring testing and tuning the software <li> <li> Mapping and assist with data conversions from legacy systems <li> <li> Training end users <li> <li> Providing support to the customer during acceptance testing through Go Live and postimplementation stabilization <li> <li> Work with development amp devops teams to influence design and validate solutions <li> <ul> You will advise SpryPoint customers on the best use of the SpryPoint applications by way of business process analysis communicating industry best practices and understanding the current and desired future states Documentation <ul> <li> Assist the Project Manager in the creation and review of project documentation This may involve the creation of specification documentation where application customization is required <li> <ul> PreSales Assistance <ul> <li> Assist the Sales team and partners with presales activities such as highlevel gap analysis and product demonstrations as directed from time to time <li> <li> Travel and working at client sites across North America is anticipated to be up to a 50 commitment to be successful in this position The successful candidate must be able to travel outside of Canada with no known legal or immigrationrelated impediment in doing so <li> <ul> QUALIFICATIONS AND COMPETENCIES <ul> <li> 2+ years of experience working with enterprise utility software preferred specifically with utility Customer Information Systems CIS <li> <li> Experience with Mobile Field and Workforce Management MFM amp MWM Work Order amp Asset Management WAMS and Customer Engagement Portal experience is an asset <li> <li> Ability to map processes and have worked in a large process mapping project <li> <li> Proven ability to train users on software applications <li> <ul> Technical Skills <ul> <li> Experience working with Reporting amp Business Intelligence Platforms <li> <li> Interest in expanding knowledge and applying knowledge to solve industry problems <li> <li> Basic understanding of relational databases and SQL in particular <li> <ul> Competencies <ul> <li> Effectively prioritize and execute tasks in what can be a highpressure environment <li> <li> Strong written and verbal communication skills and a proven ability to present information clearly and concisely <li> <li> Enthusiastic approach to learning new skills and openminded to change <li> <li> Proven interpersonal skills the ability to build and strengthen relationships and the ability to foster cooperation with numerous stakeholders including senior management clients and business partners <li> <li> Confidence to work independently and interpersonal skills to work as a member of internal and external teams <li> <li> Strong analytical problemsolving skills with an emphasis on making decisions quickly and effectively <li> <li> Comprehensive understanding of implementation methodologies of complex software implementations <li> <li> Understanding of organizational change management and the challenges associated within enterprise level software implementations <li> <li> Ability to develop a deep understanding of utility industries electric water wastewater gas telecommunications sanitation and others <li> <ul> WHY YOU WOULD WANT TO WORK AT SPRYPOINT <ul> <li> The opportunity to work with cuttingedge technologies <li> <li> The opportunity to be part of a very motivated fastmoving team with customers all over North America <li> <li> The opportunity to work with a highly skilled and experienced team <li> <li> The ability to work remotelyA very positive healthy and collaborative work culture <li> <li> Companypaid premiums for health amp dental coverage <li> <ul> $80000 $105000 a year SpryPoint is an equalopportunity employer We do not discriminate on the basis of race religion color national origin ancestry sex sexual orientation gender identity age physical or mental disability medical condition genetic characteristics veteran or marital status pregnancy or any other classification protected by applicable local state or federal laws If you have a disability or special need that requires accommodation please do not hesitate to let us know

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Program Manager (Analytics & AI)

Company: EDB

Location: USA

Posted Mar 15, 2024

This position is 100 remote for candidates based in the US The EDB engineering team is growing and were looking for an experienced Program Manager to join our 100 remote team We need a skilled and empathetic individual to grow our team into a delivery powerhouse You will focus your time on facilitating and implementing complex project plans across multiple stakeholders and teams helping understand how to scale systems and processes as the team grows manage conflict and maintain focus toward delivery excellence Your impact will be <ul> <li> Collaborate with engineering teams across the world mentor share information with and learn from other leaders and engineers to help drive clarity of requirements plans and delivery cadence <li> <li> New feature planning development and delivery <li> <li> Establishing and enhancing processes across the organisation <li> <li> Bring an inquisitive innovative amp collegial attitude to problem solving <li> <li> Stakeholder management across multiple dimensions <li> <li> Delivering in an agile business environment building agility into the DNA of a team <li> <ul> What youll bring <ul> <li> Established expertise managing complex technical programs and projects <li> <li> Demonstrable track record of running growing amp optimizing multiple small to medium sized development projects and teams of diverse skill sets <li> <li> Ability to run project workshops internal and external scoping work breakdown scrum etc <li> <li> Be able to advocate for amp speak on behalf of the team <li> <li> Excellent written and verbal communication <li> <li> Enthusiasm for problem solving and working withthrough others to achieve successful outcomes <li> <ul> What will give you an edge <ul> <li> Innovative leadership style <li> <li> Engineering management experience across disciplines <li> <li> Excellent communication and organizational skills <li> <li> Experience in OSS communities not just Postgres though thats a double plus <li> <ul>

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DevOps Engineer II

Company: Pax8

Location: USA

Posted Mar 15, 2024

Position Summary The DevOps Engineer II is a sharp disciplined selfstarter with the ability to work independently or as part of a project They help manage site reliability and security The Engineer adopts and takes ownership as new technologies services and systems are developed They focus on monitoring backup availability performance and support of developed applications and services The Engineer completes tasks that are a hybrid of standard activities related to hosting applications and infrastructure as well as internal team projects targeted at eliminating technical debt and Engineering improvements They are available for afterhours work as required to support availability releases and maintenance Essential Responsibilities <ul> <li> Support the availability of all developed and managed services <li> <li> Support Continuous Integration and Continuous Deployment CICD of Pax8 services including disaster recovery and continuity <li> <li> Manage and maintain the security and access controls for supported services <li> <li> Establish operational monitoring and performance metrics for managed and AWS resources <li> <li> Mentor juniorlevel DevOps team members and Development Engineers <li> <li> Participate in oncall rotations <li> <ul> Ideal Skills Experience and Competencies <ul> <li> At least four 4 to seven 7 years of experience supporting application development preferably microservices and a Javabased web platform <li> <li> Programmingscripting languages Python Bash AWS CLI Java Golang and JavaScript <li> <li> Experience implementing new projects using AWS services such as EKS MSK ElastiCache Elasticsearch and RDS <li> <li> Proficiency with Kubernetes HELM and Docker <li> <li> Proficiency in writing IaC and Configuration management using Terraform Ansible and Git <li> <li> Proficiency in CICD pipelines using GitHub Actions and Jenkins <li> <li> Experience with networking principles and technologies such as AWS networking tools ALBs Security groups VPC networking and basic containerized networking principles <li> <li> Proficiency with Prometheus and Grafana <li> <li> Database and replication skills including PSQL and NoSQL preferred <li> <li> Experience working in a LeanAgile environment using tools such as Jira Wrike Lean Kit Rally or similar <li> <li> Strong written and verbal skills that allow you to represent DevOps and support the community <li> <li> Strong desire for automation <li> <li> Ability to take on new opportunities and tough challenges with a sense of urgency high energy and enthusiasm <li> <li> Ability to build partnerships and work collaboratively with others across multiple teams to meet shared objectives <li> <li> Ability to step up to address difficult situations saying what needs to be said <li> <li> Ability to gain the confidence and trust of others through honesty integrity and authenticity <li> <li> Ability to adapt and adopt innovations in businessbuilding digital and technology applications <li> <ul> Required Education amp Certifications <ul> <li> BABS in related field or equivalent work experience <li> <ul> Compensation <ul> <li> Qualified candidates can expect a salary beginning at $105000 or more depending on experience <li> <ul> Expected Closing Date March 28 2024 LIRemote LIFL1 BIRemote DICEF

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The World’s Identity Company secure yet flexible access authentication

Salesforce Product Analyst- Federal

Company: Okta

Location: USA

Posted Mar 17, 2024

Okta, a leading Identity Company, is seeking a Salesforce Product Analyst with experience in the Salesforce Government Cloud and FedRAMP High authorized Go-to-Market applications. The role involves driving clarity, collaboration, and accountability in the Business Technology organization, enabling the broader organization in accelerating Okta's scale and growth. The successful candidate will work in a scrum team, responsible for end-to-end solution execution, refining user stories, crafting technical documents, and providing production support. The ideal candidate should have 5+ years of IT experience, including hands-on implementation of Experience Cloud, Service Cloud, and Government Cloud Plus. A 'security first' mindset and Salesforce certifications are preferred. Okta offers competitive compensation, benefits, and a dynamic work environment.

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highly skilled Data Analyst remote position with ad-hoc in-person work Bachelor's degree in a quantitative field

Data Analyst

Company: Kaleyra

Location: USA

Posted Mar 16, 2024

Kaleyra Inc., a global group providing secure mobile communication services, is seeking a highly skilled Data Analyst for a remote position with ad-hoc in-person work in McLean, VA. The ideal candidate will have a Bachelor's degree in a quantitative field, 2+ years of data analytics experience, and proficiency in Alteryx, Tableau, and SQL. Responsibilities include managing data processes, analyzing complex datasets, collaborating with cross-functional teams, and maintaining data security. The company offers competitive benefits and is part of a fast-growing market.

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experienced level API Integration Engineer real-time REST API development

Integration Engineer - FedRAMP

Company: Rubrik

Location: USA

Posted Mar 16, 2024

Rubrik is hiring for an experienced API, Integration Engineer role. The successful candidate will work on real-time REST API development and data integrations with key SaaS systems. They will also be involved in FedRAMP Admin tasks, specifically with MuleSoft. The role requires 4+ years of MuleSoft experience, good understanding of APIs, REST, SOAP, and file concepts. The candidate must be a US Citizen. The position involves special Security and Privacy Responsibilities for protecting the U.S. Federal Government’s interests. The salary range is $108,200—$162,200 USD, depending on location and additional factors.

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Implementation Specialist - Point Solutions

Company: SpryPoint

Location: USA

Posted Mar 15, 2024

The Company Simply put SpryPoint provides Smart Solutions for Smart Utilities Founded in 2011 <a class=fontbold underline fontbold underline postingslink href=httpswwwsprypointcompagesaboutwhoweare rel=noopener noreferrer nofollow target=blank> SpryPoint <a> is a leading provider of cloudbased solutions for the utility sector Our team of experts has extensive experience serving utilities across North America and we are dedicated to helping our clients improve their operations and better serve their customers Our solutions include advanced billing and customer relationship management tools as well as powerful analytics and data management capabilities We are proud to have been recognized by industry experts and our clients alike for the value and innovation we bring to the market JOB DUTIES amp RESPONSIBILITIES We are looking for an experienced Implementation Specialist to join our Point Solutions team to exceed our customers expectations The successful candidate will spend the majority of their time working directly with our utility customers to implement cuttingedge enterprise applications The Implementation Specialist will be responsible for the following Implementation <ul> <li> Leading gap analysis sessions with customers <li> <li> Evaluating existing business processes <li> <li> Mapping tobe business processes <li> <li> Configuring testing and tuning the software <li> <li> Mapping and assist with data conversions from legacy systems <li> <li> Training end users <li> <li> Providing support to the customer during acceptance testing through Go Live and postimplementation stabilization <li> <li> Work with development amp devops teams to influence design and validate solutions <li> <ul> You will advise SpryPoint customers on the best use of the SpryPoint applications by way of business process analysis communicating industry best practices and understanding the current and desired future states Documentation <ul> <li> Assist the Project Manager in the creation and review of project documentation This may involve the creation of specification documentation where application customization is required <li> <ul> PreSales Assistance <ul> <li> Assist the Sales team and partners with presales activities such as highlevel gap analysis and product demonstrations as directed from time to time <li> <li> Travel and working at client sites across North America is anticipated to be up to a 50 commitment to be successful in this position The successful candidate must be able to travel outside of Canada with no known legal or immigrationrelated impediment in doing so <li> <ul> QUALIFICATIONS AND COMPETENCIES <ul> <li> 2+ years of experience working with enterprise utility or similar software <li> <li> Experience with Customer Engagement Portals Work Orders amp Asset Management WAMS Field Services Computerized Maintenance Management Systems CMMS Mobile Workforce Management MWM or Geographic Information Systems GIS is preferred <li> <li> Ability to map processes and have worked in a large process mapping project <li> <li> Proven ability to train users on software applications <li> <ul> Technical Skills <ul> <li> Experience working with Reporting amp Business Intelligence Platforms <li> <li> Interest in expanding knowledge and applying knowledge to solve industry problems <li> <li> Basic understanding of relational databases and SQL in particular <li> <ul> Competencies <ul> <li> Effectively prioritize and execute tasks in what can be a highpressure environment <li> <li> Strong written and verbal communication skills and a proven ability to present information clearly and concisely <li> <li> Enthusiastic approach to learning new skills and openminded to change <li> <li> Proven interpersonal skills the ability to build and strengthen relationships and the ability to foster cooperation with numerous stakeholders including senior management clients and business partners <li> <li> Confidence to work independently and interpersonal skills to work as a member of internal and external teams <li> <li> Strong analytical problemsolving skills with an emphasis on making decisions quickly and effectively <li> <li> Comprehensive understanding of implementation methodologies of complex software implementations <li> <li> Understanding of organizational change management and the challenges associated within enterprise level software implementations <li> <li> Ability to develop a deep understanding of utility industries electric water wastewater gas telecommunications sanitation and others <li> <ul> WHY YOU WOULD WANT TO WORK AT SPRYPOINT <ul> <li> The opportunity to work with cuttingedge technologies <li> <li> The opportunity to be part of a very motivated fastmoving team with customers all over North America <li> <li> The opportunity to work with a highly skilled and experienced team <li> <li> The ability to work remotely <li> <li> A very positive healthy and collaborative work cultureCompanypaid premiums for health amp dental coverage <li> <ul> $80000 $105000 a year SpryPoint is an equalopportunity employer We do not discriminate on the basis of race religion color national origin ancestry sex sexual orientation gender identity age physical or mental disability medical condition genetic characteristics veteran or marital status pregnancy or any other classification protected by applicable local state or federal laws If you have a disability or special need that requires accommodation please do not hesitate to let us know

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Account Manager

Company: TrustArc

Location: USA

Posted Mar 16, 2024

About Us As the leader in data privacy TrustArc automates and simplifies the creation of endtoend privacy management programs for global organizations TrustArc is the only company to deliver the depth of privacy intelligence coupled with the complete platform automation that is essential for the growing number of privacy regulations in an everchanging digital world We have a global team across the Americas Europe and Asia TrustArc helps customers worldwide demonstrate compliance minimize risk and build trust For additional information visit <a class=fontbold underline fontbold underline fontbold underline href=httpwwwtrustarccom rel=noopener noreferrer nofollow target=blank> wwwtrustarccom <a> We invest in our teammembers worklife balance with unlimited paid time off flexible working hours and a work from home environment We support employees with their own industry specific learning We have weekly virtual team events such as trivia games celebrating international pet day lunchnlearns exercise classes Women at TrustArc ERG and many more All of our above initiatives and employee support is in line with our seven core values Customer Obsessed Fearless Accountable Collaborative Agile Transparent and Effective We like to encourage our employees to end each day with the question Which values did I demonstrate today And we acknowledge exceptional work through our semiannual awards which includes a paid vacation The Opportunity TrustArc takes pride in having an extremely high customer retention rate This is due to our marketleading solutions extensive privacy expertise and our topnotch Account Managers Armed with a full solution suite of innovative software applications amp professional services you will help our customers mitigate riskss drive revenue through datadriven initiatives and ensure compliance with global Privacy regulations The successful Account Manager will have the ability to develop and maintain client relationships assess market opportunities upsellcrosssell solutions within our growing customer base What You Will Do <ul> <li> Manage an assigned customer account base as well as a set of new customer accounts as the new business Account Executive team acquires them <li> <li> Account Managers have an outcomebasedconsultative methodology while working with customers <li> <li> Diagnose and fully understand customers business needs as you develop multiple relationships across the customers organization <li> <li> A clear understanding of all TrustArc services and business benefits with indepth understanding of the TrustArc solutions you are focused on selling <li> <li> Provide online demos and presentations to prospectscustomers <li> <li> Maintain contact with an assigned list of customers to ensure customer satisfaction issue resolution and identifying crosssell opportunities for TrustArcs solution portfolio <li> <li> Responsible for forecasting and activity updates and managing your business in Salesforce <li> <li> Meet and exceed quarterly quota objectives monthly targets prospecting activity and pipeline goals <li> <ul> What You Will Bring <ul> <li> 510 years of quota carrying direct B2B sales experience preferably selling SaaS solutions <li> <li> Experience with maintaining and growing a broad set of customer relationships <li> <li> Experience with selling amp managing complex consultative value driven engagements <li> <li> Communicate effectively across all levels C VP Dir Mgr etc and key decision makers <li> <li> Experience with selling across multiple major industries amp into multiple roles functions amp buyers <li> <li> Track record of negotiating structuring and executing complex agreements <li> <li> Consistent quota overachievement via strong customer retention rates and driving growing with upsellcross sell pipeline development <li> <li> Experience collaborating with crossfunctional teams <li> <li> Strong ability to articulate contractual technical and financial value points to customers including executive leaders <li> <li> Outstanding communication and presentation skills with experience presenting to Clevel executives <li> <li> Proficiency in Salesforce CRMPrefer Multilingual Mandarin in high demand <li> <ul> Excited about the opportunity but worried you dont meet all the requirements Apply anyway and give us both the chance to find out What We Offer <ul> <li> Health Vision and Dental Care also available for partner <li> <li> Endless PTO Program <li> <li> 100 Work from Home <li> <li> Opportunities to participate in healthfocused activities mindfulness wellness active lifestyle <li> <li> $2500 active employee referral program <li> <ul> Compensation up to $80000 per year + Variable commission uncapped Actual compensation within the range will be dependent upon the individuals skills experience qualifications and location and applicable employment laws Equal Opportunity TrustArc is proud to be an Equal Opportunity Employer and is committed to a diverse and inclusive workplace We believe that a successful organization is one that celebrates its employees for who they are who they love and the unique lens through which they experience the world TrustArc does not discriminate based on race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity Veteran status or other legally protected status We understand that our differences make us better They empower us to learn from each other lean on each other and create a product and community that models the behavior we hope to see in others If you need reasonable accommodation to search for a job opening apply for a position or participate in the interview process contact us at hrtrustarccom and describe the specific accommodation requested for a disabilityrelated limitation Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process

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Implementation Specialist - Revenue Management

Company: SpryPoint

Location: USA

Posted Mar 15, 2024

The Company Simply put SpryPoint provides Smart Solutions for Smart Utilities Founded in 2011 <a class=fontbold underline fontbold underline postingslink href=httpswwwsprypointcompagesaboutwhoweare rel=noopener noreferrer nofollow target=blank> SpryPoint <a> is a leading provider of cloudbased solutions for the utility sector Our team of experts has extensive experience serving utilities across North America and we are dedicated to helping our clients improve their operations and better serve their customers Our solutions include advanced billing and customer relationship management tools as well as powerful analytics and data management capabilities We are proud to have been recognized by industry experts and our clients alike for the value and innovation we bring to the market JOB DUTIES amp RESPONSIBILITIES We are looking for an experienced Implementation Specialist to join our Revenue Management Implementation team to exceed our customers expectations The successful candidate will spend the majority of their time working directly with our utility customers to implement cuttingedge enterprise applications The Implementation Specialist will be responsible for the following Implementation <ul> <li> Leading gap analysis sessions with customers <li> <li> Evaluating existing business processes <li> <li> Mapping tobe business processes <li> <li> Configuring testing and tuning the software <li> <li> Mapping and assist with data conversions from legacy systems <li> <li> Training end users <li> <li> Providing support to the customer during acceptance testing through Go Live and postimplementation stabilization <li> <li> Work with development amp devops teams to influence design and validate solutions <li> <ul> You will advise SpryPoint customers on the best use of the SpryPoint applications by way of business process analysis communicating industry best practices and understanding the current and desired future states Documentation <ul> <li> Assist the Project Manager in the creation and review of project documentation This may involve the creation of specification documentation where application customization is required <li> <ul> PreSales Assistance <ul> <li> Assist the Sales team and partners with presales activities such as highlevel gap analysis and product demonstrations as directed from time to time <li> <li> Travel and working at client sites across North America is anticipated to be up to a 50 commitment to be successful in this position The successful candidate must be able to travel outside of Canada with no known legal or immigrationrelated impediment in doing so <li> <ul> QUALIFICATIONS AND COMPETENCIES <ul> <li> 2+ years of experience working with enterprise utility software specifically with accounting systems <li> <li> Experience working with or in depth understanding of financial processes and practices within the utility sector including billing invoicing and financial reporting is HIGHLY desireable <li> <li> Experience with Mobile Field and Workforce Management MFM amp MWM Work Order amp Asset Management WAMS and Customer Engagement Portal experience is an asset <li> <li> Ability to map processes and have worked in a large process mapping project <li> <li> Proven ability to train users on software applications <li> <ul> Technical Skills <ul> <li> Strong understanding of relational databases amp SQL in particular <li> <li> Experience working with Reporting amp Business Intelligence Platforms <li> <li> Interest in expanding knowledge and applying knowledge to solve industry problems <li> <ul> Competencies <ul> <li> Effectively prioritize and execute tasks in what can be a highpressure environment <li> <li> Strong written and verbal communication skills and a proven ability to present information clearly and concisely <li> <li> Enthusiastic approach to learning new skills and openminded to change <li> <li> Proven interpersonal skills the ability to build and strengthen relationships and the ability to foster cooperation with numerous stakeholders including senior management clients and business partners <li> <li> Confidence to work independently and interpersonal skills to work as a member of internal and external teams <li> <li> Strong analytical problemsolving skills with an emphasis on making decisions quickly and effectively <li> <li> Comprehensive understanding of implementation methodologies of complex software implementations <li> <li> Understanding of organizational change management and the challenges associated within enterprise level software implementations <li> <li> Ability to develop a deep understanding of utility industries electric water wastewater gas telecommunications sanitation and others <li> <ul> WHY YOU WOULD WANT TO WORK AT SPRYPOINT <ul> <li> Remotefirst and autonomous working environment <li> <li> Flexible working hours <li> <li> Competitive compensation package <li> <li> $500 Home office setup in addition to Macbook keyboard and mouse <li> <li> Health dental vision and life insurance <li> <li> Book bounty program get reimbursed $100 for each book read and reviewed <li> <li> Professional development courses + $2500 tuition assistance annually <li> <li> Summer Fridays take ½ day Fridays <li> <li> Employee referral program $2000 per <li> <ul> $80000 $105000 a year SpryPoint is an equalopportunity employer We do not discriminate on the basis of race religion color national origin ancestry sex sexual orientation gender identity age physical or mental disability medical condition genetic characteristics veteran or marital status pregnancy or any other classification protected by applicable local state or federal laws If you have a disability or special need that requires accommodation please do not hesitate to let us know

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Global Privacy Manager

Company: TrustArc

Location: USA

Posted Mar 15, 2024

About Us As the leader in data privacy TrustArc automates and simplifies the creation of endtoend privacy management programs for global organizations TrustArc is the only company to deliver the depth of privacy intelligence coupled with the complete platform automation that is essential for the growing number of privacy regulations in an everchanging digital world We have a global team across the Americas Europe and Asia TrustArc helps customers worldwide demonstrate compliance minimize risk and build trust For additional information visit <a class=fontbold underline fontbold underline postingslink href=httpwwwtrustarccom rel=noopener noreferrer nofollow target=blank> wwwtrustarccom <a> We invest in our teammembers worklife balance with unlimited paid time off flexible working hours and a work from home environment We support employees with their own industry specific learning We have weekly virtual team events such as trivia games celebrating international pet day lunchnlearns exercise classes Women at TrustArc ERG and many more All of our above initiatives and employee support is in line with our seven core values Customer Obsessed Fearless Accountable Collaborative Agile Transparent and Effective We like to encourage our employees to end each day with the question Which values did I demonstrate today And we acknowledge exceptional work through our semiannual awards which includes a paid vacation The Opportunity We are seeking a highly skilled and detailoriented compliance professional with a strong focus on privacy to join our team As a Global Privacy Manager GPM you will be responsible for ensuring that our client organizations meet the requirements of specific privacy frameworks and laws Your primary goal will be to guide and support companies in achieving and maintaining compliance with privacy regulations by conducting audits developing and reviewing policies and procedures and providing expert advice You will play a critical role in safeguarding personal information promoting transparency and building trust with our clients stakeholders What You Will Do <ul> <li> Conduct comprehensive privacy assessments and audits of client organizations to evaluate their compliance with applicable privacy frameworks and laws <li> <li> Review and assess existing and implemented privacy policies procedures and controls to ensure compliance with relevant regulations industry best practices and organizational objectives <li> <li> Draft privacy guidance redline privacy policies and procedures <li> <li> Advise clients on privacyrelated issues requirements and strategies to effectively mitigate risks and achieve compliance <li> <li> Collaborate with crossfunctional teams including legal IT and security departments to ensure privacy considerations are integrated into business processes systems and products <li> <li> Provide guidance and support to clients in mapping and documenting data flows data inventories and data protection impact assessments DPIAs <li> <li> Stay abreast of evolving privacy laws regulations and industry standards to ensure ongoing compliance and identify emerging risks <li> <li> Develop and deliver training programs to educate employees and stakeholders on privacy principles policies and practices <li> <li> Maintain calibration to privacy standards underlying certifications <li> <li> Assist in the development and maintenance of privacy certifications and accreditations ensuring alignment with relevant frameworks and laws <li> <li> Serve as a subject matter expert on privacyrelated inquiries incidents and breach response efforts <li> <li> Meet defined monthly and quarterly assessment and performance goals <li> <li> Foster the growth of TrustArc clients from a revenue and account management perspective <li> <li> Maintain knowledge of current events in the legal and compliance spaces as they relate to privacy practices <li> <ul> What You Will Bring <ul> <li> Bachelors degree in law privacy information systems or a related field preferred Relevant certifications eg CIPP CIPT CIPM are highly desirable <li> <li> Proven experience working in privacy compliance preferably in a consulting privacy and compliance operations or auditing role <li> <li> Indepth knowledge of cross border data transfers global privacy regulations and frameworks such as GDPR CCPA PIPEDA and ISO 27701 <li> <li> Familiarity with industryspecific privacy requirements eg healthcare financial services digital advertising is a plus <li> <li> Familiarity with Artificial Intelligence data governance is an advantage <li> <li> Strong analytical and problemsolving skills with the ability to interpret complex regulations and apply them to practical scenarios <li> <li> Experience conducting privacy assessments audits and risk assessments and the ability to develop remediation plans <li> <li> Ability to explain privacy requirements and developments to internal and external stakeholders <li> <li> Excellent written and verbal communication skills to effectively interact with clients stakeholders and team members <li> <li> Ability to work independently manage multiple projects simultaneously and meet deadlines <li> <li> Proficient in using privacy management tools and technologies <li> <li> Experience in fastpaced environment excellent time management and organizational skills <li> <li> Familiarity with major CRM systems and experience with project management tools <li> <li> A commitment to maintaining the highest standards of integrity confidentiality and ethical behavior <li> <li> Understanding of complex emerging Internet technologies online tracking cloudprocessor activities encryption and anonymizing data or ability to quickly learn is a plus <li> <li> Nice to have fluency in Chinese language <li> <ul> Expected Competencies <ul> <li> Service Orientation Must demonstrate a strong service orientation This includes promoting internal and external client satisfaction by anticipating needs responding appropriately to feedback setting reasonable expectations following through on commitments and responding to inquiries with accurate information and outstanding service <li> <li> Achieving Results Holds self and others responsible for goals outcomes deadlines and objectives Sets high standards for work output attending to every detail and not considering work complete until it complies with standards Actively seeks and encourages feedback Solves technical problems in a logical manner Uses intuition past experience and a proven consistent process to approach decisionmaking <li> <li> Communication Effectively and concisely communicates using all common business channels eg email telephone meetings video conference screen sharing etc Ability to influence and gain commitment across different organizations and functions Experience communicating and resolving issues across all levels up to senior leaders <li> <li> Teamwork Works in a positive and constructive manner with other employees inside and outside their own area of responsibility to set and achieve team goals Actively shares knowledge experience and ideas with other team members Commits to and is accountable for individual and mutual goals when working as a team Fosters a team spirit at all times <li> <li> Leadership Willingly takes control of professional development Motivates and guides others within their own sphere of influence to achieve goals Creates articulates and ensures common understanding and execution of TrustArcs vision and strategy Focuses efforts and makes decisions according to importance and impact <li> <ul> We offer a supportive and collaborative work environment fostering professional growth and development Our team is dedicated to upholding privacy standards and promoting responsible data practices If you are passionate about privacy compliance and have a keen eye for detail we would love to hear from you Excited about the opportunity but worried you dont meet all the requirements Apply anyway and give us both the chance to find out What We Offer <ul> <li> Health Vision and Dental Care also available for partner <li> <li> Endless PTO Program <li> <li> 100 Work from Home <li> <li> Opportunities to participate in regional philanthropic activities <li> <li> Opportunities to participate in healthfocused activities mindfulness wellness active lifestyle <li> <li> $2500 active employee referral program <li> <ul> Compensation up to $100000year Actual compensation within the range will be dependent upon the individuals skills experience qualifications and location and applicable employment laws Equal Opportunity TrustArc is proud to be an Equal Opportunity Employer and is committed to a diverse and inclusive workplace We believe that a successful organization is one that celebrates its employees for who they are who they love and the unique lens through which they experience the world TrustArc does not discriminate based on race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity Veteran status or other legally protected status We understand that our differences make us better They empower us to learn from each other lean on each other and create a product and community that models the behavior we hope to see in others If you need reasonable accommodation to search for a job opening apply for a position or participate in the interview process contact us at hrtrustarccom and describe the specific accommodation requested for a disabilityrelated limitation Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process

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Senior Security Engineer

Company: Calendly

Location: USA

Posted Mar 15, 2024

About the team amp opportunity Whats so great about working on Calendlys Security team We make things possible for our customers through innovation Why do we need you Well we are looking for a Senior Security Engineer who will bring curiosity technical knowledge and desire to uplevel people around you You will report to the Head of Security Operations and will be responsible for many of the key functions around security operations including incident response enterprise level security and enhancing threat detection capabilities A day in the life of a Security Engineer at Calendly On a typical day you will be working on <ul> <li> Having familiarity with driving enterprise security and projects around it <li> <li> Leading the Security Operations Center SOC team to monitor detect and respond to cybersecurity threats in a timely manner <li> <li> Developing and implementing comprehensive incident response plans manage and coordinate cybersecurity incidents from identification through resolution <li> <li> Integrating various security and IT tools to enhance threat detection incident response and operational efficiency <li> <li> Leveraging JIRA for creating and managing dashboards reports and metrics that support cybersecurity operations and decisionmaking <li> <li> Conducting regular security assessments audits and continuous monitoring to identify vulnerabilities and ensure compliance with industry standards and regulations <li> <li> Collaborating with IT and other departments to ensure cybersecurity best practices are integrated across the organization <li> <li> Developing and maintaining uptodate knowledge of the threat landscape as well as advancements in cybersecurity technologies and methodologies <li> <li> Mentoring and providing guidance to junior team members fostering a culture of continuous learning and improvement <li> <li> Preparing and presenting regular reports on incident trends security posture and the effectiveness of implemented security measures to senior management <li> <li> Leading and optimizing the operations of our Security Operations Center SOC ensuring effective threat detection analysis and response activities <li> <li> Developing implementing and overseeing incident response protocols and procedures to swiftly and effectively manage security incidents <li> <li> Enhancing threat detection capabilities through the integration and tuning of security tools and technologies including SIEM EDR firewalls and intrusion detection systems <li> <li> Ability to conduct advanced threat analysis to anticipate and mitigate potential security threats <li> <ul> What do we need from you <ul> <li> A minimum of 57 years of experience in cybersecurity with at least 4 years dedicated to security operations a SOC environment and enterprise security <li> <li> Demonstrated experience in incident response and management including developing and implementing incident response plans and conducting postincident analysis <li> <li> Experience with JIRA or similar tools for creating dashboards managing reports and automating workflows to support cybersecurity operations <li> <li> Proven track record in threat detection analysis and resolution including the use of forensic tools for indepth investigations <li> <li> Expert knowledge in operating and configuring SIEM tools eg Splunk ELK for realtime threat monitoring and analysis <li> <li> Deep understanding of security technologies such as EDR Endpoint Detection and Response IDSIPS Intrusion Detection SystemsIntrusion Prevention Systems firewalls and vulnerability scanners <li> <li> Proficient in scripting languages eg Python PowerShell to automate SOC processes enhance threat detection and streamline incident response <li> <li> Relevant professional certifications such as CISSP Certified Information Systems Security Professional GCIH GIAC Certified Incident Handler GCFA GIAC Certified Forensic Analyst or OSCP Offensive Security Certified Professional are highly desirable <li> <li> Authorized to work lawfully in the United States of America as Calendly does not engage in immigration sponsorship at this time <li> <ul> Whats in it for you Ready to make a serious impact Millions of people already rely on Calendlys products and were still in the midst of our growth curve its a fantastic time to join us Everything youll work on here will accelerate your career to the next level If you want to learn grow and do the best work of your life alongside the best people youve ever worked with then we hope youll consider allowing Calendly to be a part of your professional journey Our Hiring Process We aim to provide an inclusive and equitable candidate experience to everyone who expresses interest in working at Calendly To learn more about our hiring process please visit our careers page at <a class=fontbold underline fontbold underline fontbold underline href=httpscareerscalendlycomhowwehire rel=noopener noreferrer nofollow target=blank> wwwcareerscalendlycom <a> Once selected for an opportunity the recruiter assigned to the role will keep you informed every step of the way Have questions Let your recruiter know Want to share your experience We are passionately committed to improving and building on our process and we consider feedback a gift If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process please contact us at recruitingcalendlycom Calendly is registered as an employer in many but not all states If you are located in Alaska Hawaii Montana North Dakota South Dakota Nebraska Iowa West Virginia and Rhode Island you will not be eligible for employment Note that all individual roles will specify location eligibility All candidates can find our Candidate Privacy Statement <a class=fontbold underline fontbold underline fontbold underline href=httpsdocsgooglecomdocumentd1UarTnO5b7rIEKowqiyRvw1Zz81mROP7tqNR7sCmhBMedit rel=noopener noreferrer nofollow target=blank> here <a> Candidates residing in California may visit our Notice at Collection for California Candidates here <a class=fontbold underline fontbold underline fontbold underline href=httpsdocsgooglecomdocumentd1d58uJ1S0ti5jMlekLhXRswLfJAdw0A6editbookmark=idgjdgxs rel=noopener noreferrer nofollow target=blank> Notice at Collection <a> Compensation is based on a variety of factors including but not limited to location experience and jobrelated skills In addition Calendly offers a wide range of best in class <a class=fontbold underline fontbold underline fontbold underline href=httpscareerscalendlycombenefitsperks rel=noopener noreferrer nofollow target=blank> total rewards <a> This includes comprehensive employee benefits like healthcare dental vision parental leave 401k match paid time off and much more At Calendly we believe exceptional performance deserves exceptional rewards During the hiring process we are committed to sharing details about the compensation range for the position enabling you to make an informed decision Please note that the compensation details listed in role postings reflect the base salary only and do not include bonuscommission equity or benefits

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Customer Success Manager, Mid-Market and Key Accounts

Company: Vanta

Location: USA

Posted Mar 16, 2024

As Vantas Customer Success Manager MidMarket and Key Accounts you will play a pivotal role in guiding customers through their security and compliance journeys with Vantas specialized solutions By combining your customercentric approach with expertise in Vantas products and security best practices you will contribute to the overall success and satisfaction of Vantas customers in achieving robust security and compliance outcomes through retention of customers and health of the book of business At Vanta our mission is to secure the internet and protect consumer data We believe that security should be monitored and verified continuously and we empower companies to practice better security and prove it with ease Vanta has a kind and talented team and while some have prior security experience many have been successful at Vanta without it Vantas success over the last year was exponential and we are now working to solve the problem of how to provide worldclass customer experience to as many securityminded software companies as possible As Vantas Enterprise Customer Success Manager you will be the voice of Vanta responsible for helping keep our customers moving toward their goals and ultimately successful and happy What youll do as a Customer Success Manager MidMarket and Key Accounts at Vanta<ul style=><li style=>Lead all postsales activities for Vantas midmarket customers through onboarding implementation product expertise renewal and identify upsell opportunities<li><li style=>Partner with Account Managers to drive renewal and expansion opportunities within your book of business<li><li style=>Act as voice of the customer within Vanta<li><li style=>Serve as the point of contact for your customers and drive them to specific business outcomes on their timelines<li><li style=>Become a product expert on Vanta and how our platform can be used to improve security posture through our compliance offerings SOC 2 ISO 27001 GDPR HIPAA USDP and Custom Frameworks Trust Reports and Risk Management solution<li><li style=>Provide insightful technical answers and recommend the most efficient way for customers to achieve compliance using our platform<li><li style=>Develop a trusted advisor relationship with key accounts customer stakeholders and executive sponsors that may lead to renewals expansion and advocacy<li><li style=>Influence Vantas strategy and product priorities to drive adoption and retention by being the voice of the customer<li><li style=>Work crossfunctionally to resolve customer business issues and work toward mutual goals<li><ul>How to be successful in this role<ul style=><li style=>Extensive experience with highend exposure to Clevel executives and the ability to build strong trusted relationships <li><li style=>Providing topnotch account management and relationship building through various means Quarterly Business Reviews Health Check Ins and Executive summaries etc<li><li style=>Ability to be nimble and agile in an environment where shifting priorities should be expected<li><li style=>Have 35 years of experience in Customer Success at a SaaS company<li><li style=>Experience working in the security or compliance industry<li><li style=>Possess clear and thoughtful communication skills with strong critical thinking ability <li><li style=>Be highly empathetic to customers with a proven track record of longterm customer retention<li><li style=>Experience with hitting retention targets and creating happy healthy customers<li><li style=>Possess the technical competency to understand Vantas software and build great relationships with highly technical customers<li><li style=>Have stellar problemsolving chops and an enthusiasm for making a large impact early on at a startup<li><ul>What you can expect as a Vantan<ul style=><li style=>IndustryCompetitive Salary and Equity<li><li style=>100 covered Medical Dental and Vision Benefits with Dependents Coverage<li><li style=>16 Weeks Fully Paid Parental Leave for All New Parents Moms Dads Adoptive Foster<li><li style=>Health amp Wellness Stipend<li><li style=>Remote Workspace Stipend<li><li style=>401k Matching Plan<li><li style=>Flexible Work Hours and Location<li><li style=>Open amp Encouraged PTO Policy<li><li style=>9 Company Paid Holidays<li><li style=>Free Memberships to Online Wellness Platforms One Medical Ginger Headspace and more <li><li style=>Virtual Team Building Activities Lunch and Learns and other CompanyWide Events<li><li style=>Offices in SF and NYC with Hubs of Vantans forming across the US including but not limited to Seattle Austin Indianapolis LA Boston and more<li><ul>To provide greater transparency to candidates we share base pay ranges for all USbased job postings regardless of state We set standard base pay ranges for all roles based on function level and country location benchmarked against similarstage growth companies Final offer amounts are determined by multiple factors including candidate location skills depth of work experience and relevant licensescredentials and may vary from the amounts listed below The salary or OTE range for this position is $128000 $150000 This role may also be eligible for commissionsbonus equity medical benefits 401k plan and other company perk programsAt Vanta we are committed to hiring diverse talent of different backgrounds and as such it is important to us to provide an inclusive work environment for all We do not discriminate on the basis of race gender identity age religion sexual orientation veteran or disability status or any other protected class As an equal opportunity employer we encourage and welcome people of all backgrounds to applyAbout VantaWe started Vanta in 2016 as Equifax had lost every Americans social security number Home Depot had leaked its customers credit card numbers to hackers and Facebook admitted that it irresponsibly sent user data to third parties who tried to influence the US election It was clear that security and privacy had become mainstream issues and that we all increasingly relied on cloud services to store everything from our personal photos to our communications at workVantas mission is to be the layer of trust on top of these services and to secure the internet increase trust in software companies and keep consumer data safeWe do this by building an automated head of security for technology companies and we use that system to both help a company secure itself and to prove their security to othersIf we succeed in our mission it should feel irresponsible for users to put data into a product that isnt certified by Vanta and irresponsible for companies to collect data without using Vanta to secure and monitor themselvesLIremote<img src=httpsremotivecomjobtrack1901453blankgifsource=publicapi alt=>

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