Analyze Messages Obtained During Flight Jobs in USA
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QA Automation Engineer, Team Lead
Company: Quest Analytics
Location: USA
Posted Mar 12, 2024
<div><b style=fontsize 24px>Your Quest Build the software products that improve healthcare access<b><div><div><br><div><div><span style=fontsize 105pt>At Quest Analytics our mission is to make healthcare more accessible for all Americans As part of our team youll work in an innovative collaborative challenging and flexible environment that supports your personal growth every day Were looking for an innovative <span><span style=fontsize 11pt>QA Automation Team Lead<span><span style=fontsize 105pt> to <span><span style=fontsize 11pt>ensure the software and data are functional reliable and in line with the end users expectations through the implementation and maintenance of automated quality checks throughout the delivery process <span><span style=fontsize 105pt>We will rely on you to help<span><span style=fontsize 11pt> guide a team of other QA automation engineers and Data QA Testers through daytoday work responsibilities<span><div><br><br><div class=h3>What youll do<div><li style=>Serve as the automation team lead and SME for building out and maintaining automated testing frameworks and solutions driven by scrum team deliverables engineeringquality metrics and stakeholder feedback<li><li style=>Guidementorinfluence and provide leadership to the test automation team to identify and solve test automation needs and opportunities including tactical considerations refactoring maintenance and delivery exceptions during a scrum team sprint <li><li style=>Provide daytoday technical guidance to team members in their areas of test automation responsibility including handson participation in daily activities writing code creating and reviewing pull requests while maintaining an area of responsibility within the automation team <li><li style=>Work with other QA engineers developers SMEs Product Management andor various stakeholders to understand requirements for an area of work and translate those requirements into a test plan that measures application andor data quality while maintaining workflow and iterative deliverables within the automation team <li><li style=>Coordinate and drive all automation test activities within the software automation team including collaborating with various stakeholders iteratively planning automation work item completion and suggesting andor implementing key strategic and tactical test design decisions to maintain automation framework functionality availability and performance<li><li style=>Monitor testing statuses in all preproduction environments during each sprint to ensure automated testing run effectiveness refactoring and scheduling are on track with sprint goals to deliver a release to production <li><li style=>Facilitate automated preproduction regression testing and smoke testing with the SQA analysts during preproduction testing activities <li><li style=>Provide handson mentorship and problemsolving with automation team members and assistance with the resolution of any roadblocks<li><li style=>Conduct test reviews and attend code amp design reviews to help ensure that the development process is followed and that the criteria for delivery to product owners are attained <li><li style=>Design write and submit pull requests for automated test case suites targeted at new or existing software engaged in the core operations during the software developmentdelivery cycle reducing the number of manual tests keeping performance stability and value in mind<li><li style=>Assist with adhoc troubleshooting of testing cycles in SIT production issues and help define any changes to the automation coverage that may need to happen to ensure the quality of automated test suites Additionally assisting with decisionmaking around automation testing exceptions for accelerated deployments and deployment night facilitation of automated test suite execution<li><li style=>Help design and implement heavy data validation and ETL processes testing in an automated fashion with Data QA SDETs and SEs to increase data accuracy checks at all stages of delivery Directly participate in the operationalization of ETL validation by guiding the QA automation team in daytoday activities toward this goal<li><li style=>Lead the development and execution of automated testing tools within the automation team pull together team members and other stakeholders as needed to solve challenges and quality issues Report automation KPIs and metrics monthly<li><li style=>Responsible for maintaining and enhancing test automation through process operationalization of the automation team including feedback and requests from other teams specifically engineeringscrum team requests and SDET strategy considerations into daily expectations and deliverables<li><li style=>Collaborate with manager concerning resource assignments and participate in the interview process as needed<li><li style=>Communicate effectively with technical and nontechnical personnel<li><li style=>Be a creative thinker with a focus on continuous improvement <li><li style=>Be proactive in keeping QA skills fresh<li><br><br><div class=h3>What it requires<div><li style=>Bachelors degree in Computer Science or related technical discipline or the equivalent combination of experience training or technical certification<li><li style=>7+ years of professional experience in QA Software and Data QAData ValidationETL testing<li><li style=>1+ years of QA lead responsibility experience <li><li style=>Experience with developing automated test cases and working in an AgileScrum environment<li><li style=>Experience with implementing CICD tools like Azure and Jenkins for automated testing runs<li><li style=>Strong Experience with complex data validation and ETL processes testing <li><li style=>Advanced experience with SQL Server and writing SQL queries to validate testing<li><li style=>Familiarity with C NET<li><li style=>High attention to detail and proven ability to manage multiple competing priorities simultaneously<li><li style=>Ability to multitask and prioritize in a fastpaced fluidic environment<li><li style=>Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions recommendations and drive action Customer focused<li><li style=>Works well in a highly collaborative team environment<li><div>We are not currently engaging with outside agencies on this role<div><div><b>Visa sponsorship is not available at this time<b><div><div><br><div><div><b style=fontsize 18px>What youll appreciate<b><div><div>Workplace flexibility you choose between remote hybrid or inoffice<div><div>Company paid employee medical dental and vision<div><div>Competitive salary and success sharing bonus<div><div>Flexible vacation with no cap plus sick time and holidays<div><div>An entrepreneurial culture that wont limit you to a job description<div><div>Being listened to valued appreciated and having your contributions rewarded<div><div>Enjoying your work each day with a great group of people<div><div><span style=fontsize 105pt> <span><div><div><b style=fontsize 105pt>Apply TODAY<b><div><div><a class=postingslink href=httpcareersquestanalyticscom rel=nofollow>careersquestanalyticscom<a><div><div><br><div><div><b style=fontsize 18px>About Quest Analytics<b><div><div>For more than 30 years weve been improving provider network management one groundbreaking innovation at a time 95 of Americas health plans use our tools including the eight largest in the nation Achieve your personal quest to build a great career here <div><div><span style=fontsize 105pt> <span><div><div>Visa sponsorship is not available at this time<div><div> <div><div><i>Quest Analytics provides equal employment opportunities to all people without regard to race color religion sex national origin ancestry marital status veteran status age disability sexual orientation or gender identity or expression or any other legally protected category We are committed to creating and maintaining a workforce environment that is free from any form of discriminations or harassment <i><div><div> <div><div><i>Applicants must be legally authorized to work in the United States Verification of employment eligibility will be required at the time of hire<i><div><div><br><div><div>Persons with disabilities who anticipate needing accommodations for any part of the application process may contact in confidence hrquestanalyticscom<div><div><br><div><div>NOTE Staffing agencies headhunters recruiters andor placement agencies please do not contact our hiring managers directly We are not currently working with additional outside agencies at this time<div><img src=httpsremotivecomjobtrack1900317blankgifsource=publicapi alt=>
People Project Manager
Company: Cloudflare
Location: USA
Posted Mar 12, 2024
<div class=contentintro> <div><strong>About Us<strong><div> <div> <p>At Cloudflare we have our eyes set on an ambitious goal to help build a better Internet Today the company runs one of the worlds largest networks that powers approximately 25 million Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies Cloudflare protects and accelerates any Internet application online without adding hardware installing software or changing a line of code Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network which gets smarter with every request As a result they see significant improvement in performance and a decrease in spam and other attacks Cloudflare was named to Entrepreneur Magazines Top Company Cultures list and ranked among the Worlds Most Innovative Companies by Fast Company <p> <p>We realize people do not fit into neat boxes We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills and we are ready to help you do that We cannot complete our mission without building a diverse and inclusive team We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare Come join us <p> <div> <div> <p><strong>Available Locations Remote US<strong><p> <p><strong>About the Role<strong><p> <p>Cloudflare is seeking a highly skilled and technicallyoriented project manager to lead and manage global People team projects You will drive project excellence and help the People function execute more efficiently against global and crossfunctional initiatives You will be able to work with the entire People Leadership team to lead and manage our most impactful People projects from initiation to completion ensuring timely delivery within scope and budget Having recently exceeded $1 billion in revenue this Project Manager will be joining at an exciting point of growth as Cloudflare plans to scale to $5 billion in revenue and from 3800 to 10000 employees in the next five years Our focus is finding the best people to work at Cloudflare and enabling them to do their best work As we continue to grow scale and mature our operations we are looking for a proven Project Manager who is highly organized and motivated to solve tough problems that come with fastgrowing dynamic and global teams <p> <ul style=> <li style=>In this role you will report to the Head of People Operations leading complex and crossfunctional initiatives that support our broader People team strategy<li> <li style=>This is an exciting opportunity to partner with all People team functions and our crossfunctional partners serving as a project leader in establishing and teaching project management methodologies and tools that help the People function execute projects optimally <li> <li style=>You will also help manage our People team planning process publishing our People team goals and establishing a cadence of regularly reviewing progress and ensuring initiatives stay on track<li> <li style=>You will help tell our story and convey key messages by developing slides for companywide presentations <li> <li style=>We passionately believe in leadership at all levels and our fast growth creates special opportunities to really stretch our team members to acquire new skills and grow on the job We are looking for candidates that are agile able to move with speed and balance between presenting to senior executives while at the same time diving deep into the details of the project plan<li> <ul> <p><strong>Responsibilities<strong><p> <ul style=> <li style=>Ensure strategic priorities are met by aligning projects to company and People team goals<li> <li style=>Develop detailed project plans outlining tasks timelines and resource requirements Identify and mitigate project risks early engaging the appropriate stakeholders<li> <li style=>Implement change management strategies ensuring smooth transitions and minimal disruptions to daily operations<li> <li style=>Partner across various stakeholders in the business as well as across People functions to gather key requirements and gain support for the change prior to release<li> <li style=>Utilize datadriven insights to monitor project performance and make informed decisions<li> <li style=>Prepare regular reports and presentations for senior management highlighting project milestones and outcomes<li> <li style=>Develop execlevel presentation slides for broad consumption that tell a compelling story<li> <ul> <p><strong>About You<strong><p> <p>Minimum Qualifications<p> <ul style=> <li style=> <ul style=> <li style=>10+ yrs managing highimpact projects with multiple stakeholders and business functions<li> <li style=>Proven working experience as a project manager in the technology sector preferably with an international consulting firm<li> <li style=>Demonstrated experience in developing and maintaining project resources and planning tools eg project plan scope status updates resource plans risk plans with associated mitigations<li> <li style=>Expert level slide making capability<li> <li style=>Selfstarter whos able to execute with minimal supervision and some ambiguity<li> <li style=>Experience in driving collaboration accountability decision making and governance toward project outcomes<li> <li style=>Deep familiarity with different project methodologies agile waterfall etc and able to draw best practices to create solutions that make sense for Cloudflare<li> <ul> <li> <ul> <p> <p> <div class=contentconclusion> <p><strong>What Makes Cloudflare Special<strong><p> <p>Were not just a highly ambitious largescale technology company Were a highly ambitious largescale technology company with a soul Fundamental to our mission to help build a better Internet is protecting the free and open Internet<p> <p><a href=22httpsblogcloudflarecomprotectingfreeexpressiononline22 rel=nofollow><strong>Project Galileo<strong><a> We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work technology already used by Cloudflares enterprise customersat no cost<p> <p><strong><a href=22httpswwwcloudflarecomathenian22 rel=nofollow>Athenian Project<a><strong> We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free so that their constituents have access to election information and voter registration<p> <p><a href=22httpsblogcloudflarecomtagpathforward22 rel=nofollow><strong>Path Forward Partnership<strong><a> Since 2016 we have partnered with Path Forward a nonprofit organization to create 16week positions for midcareer professionals who want to get back to the workplace after taking time off to care for a child parent or loved one<p> <p><a href=22https111122 rel=nofollow><strong>1111<strong><a> We released<a href=22https111122 rel=nofollow> 1111<a> to help fix the foundation of the Internet by building a faster more secure and privacycentric public DNS resolver This is available publicly for everyone to use it is the first consumerfocused service Cloudflare has ever released Heres the deal we dont store client IP addresses never ever We will continue to abide by our<a href=22httpsdeveloperscloudflarecom1111privacypublicdnsresolver22 rel=nofollow> privacy commitment<a> and ensure that no user data is sold to advertisers or used to target consumers<p> <p>Sound like something youd like to be a part of Wed love to hear from you<p> <p>This position may require access to information protected under US export control laws including the US Export Administration Regulations Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these US export laws without sponsorship for an export license<p> <p>Cloudflare is proud to be an equal opportunity employer We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness All qualified applicants will be considered for employment without regard to their or any other persons perceived or actual race color religion sex gender gender identity gender expression sexual orientation national origin ancestry citizenship age physical or mental disability medical condition family care status or any other basis protected by law We are an AAVeteransDisabled Employer<p> <p>Cloudflare provides reasonable accommodations to qualified individuals with disabilities Please tell us if you require a reasonable accommodation to apply for a job Examples of reasonable accommodations include but are not limited to changing the application process providing documents in an alternate format using a sign language interpreter or using specialized equipment If you require a reasonable accommodation to apply for a job please contact us via email at hrcloudflarecom or via mail at 101 Townsend St San Francisco CA 94107<p> <div> <img src=httpsremotivecomjobtrack1900541blankgifsource=publicapi alt=>
Demand Gen Manager
Company: SafeBase
Location: USA
Posted Mar 12, 2024
<div class=contentintro> <p>SafeBase is not your run of the mill StartUp In just three years we have grown to over 500 customers with names like LinkedIn Dropbox Instacart GitLab and OpenAI on our portfolio In the beginning of 2022 we raised an 18M Series A and we are already over five times the amount of people since in our constantly growing team<p> <p>Trust sits at the core of our product mission and values It allows us to put ego aside roll up our sleeves ask tough questions and approach problems together as one team Placing trust at the forefront of everything we do enables our people to bring their authentic voice and experience to the table<p> <p>We are a fully remote global company with amazing talent in the US amp Canada Check us out and great ready to join a Team committed Helping our customers build and maintain trust<p> <div> <p>As a member of the SafeBase marketing team our first Demand Gen Manager will help ensure we put the SafeBase brand in front of our target audience to support our growth goals This role is responsible for the development of all demand and lead generation efforts as well as the nurture and hand off process If youre passionate about executing growth campaigns and using data to optimize their potential then we should chat<p> <div class=h3>What youll do<div> <ul style=> <li style=>Work with the head of marketing to set the foundation for our demand gen function and build a scalable demand gen to support our growth goals<li> <li style=>Manage all aspects of SafeBases demand gen efforts including but not limited to paid search paid social display events nurture campaigns integrated marketing initiatives and referral programs<li> <li style=>Develop and put in place customer acquisition strategies that improve and increase lead volume and quality based on defined pipeline and efficiency goals<li> <li style=>Manage campaigns on a daytoday basis and optimize for quality and continuous improvement by monitoring the performance to ensure the converted leads are effective<li> <li style=>Collaborate with stakeholders across sales marketing CS and executive teams to devote proper resources to meet demand generation goals<li> <li style=>Develop and manage our ABM activities to increase personalized marketing efforts within desired buyer personas and qualified organizations<li> <li style=>Work with our marketing ops manager to develop and refine a lead scoring model and analyze pipeline to identify lead gen vehicles for driving incremental revenue<li> <li style=>Develop a demand gen strategy for events industry field events conferences webinars etc and work alongside the marketing team to establish event objectives budget and schedule<li> <li style=>Analyze and recommend optimal engagement across each event and provide ongoing evaluation on how to adapt for our current and future revenue generating and brand positioning needs<li> <li style=>Manage measure and report on effectiveness of demand activities including key metrics KPIs and benchmarks on a weekly monthly and quarterly basis<li> <ul> <div class=h3>Who you are<div> <ul style=> <li style=>57 years of experience in B2B SaaS focused on demand gen ABM or growth marketing security and compliance b2b experience is a plus<li> <li style=>Experience managing a variety of marketing channels ABM paid media social referral etc creating campaigns to emphasize awareness lead generation and conversion<li> <li style=>Understanding of how demand gen efforts support the full customer journey including both revenue generation and brand building<li> <li style=>Track record of data oriented decisionmaking optimizing campaigns based on performance<li> <li style=>Experience managing external and hosted event engagements and sponsorships<li> <li style=>Ability to multitask and manage several assignments at a time from multiple people and to accomplish tasks with minimal supervision and follow through on deadlines<li> <li style=>Handson knowledge of 6Sense or Demandbase HubSpot and Salesforce preferred<li> <li style=>You balance rightbrain creativity with leftbrain analytical thinking<li> <li style=>You have a growth mindset and embrace constructive feedback about your work<li> <li style=>You natively speak B2B SaaS technology marketing hypergrowth and startupscaleup experience are a plus<li> <ul> <p>This role reports to the Head of Marketing and can be fully remote<p> <p> <p> <div class=contentconclusion> <p>Job descriptions are just a description SafeBase is full of curious optimizers which is why we value unique experiences abilities and opinions If this role sounds like your next adventure but you dont feel entirely qualified apply We value candidates who own it and if youre relentlessly resourceful too you might be exactly who we are looking for <p> <p>Get to Know SafeBase<p> <p>What is SafeBase SafeBases Smart Trust Center is a centralized source of truth for an organizations security and compliance information Our Trust Center makes it easy for companies to build and maintain trust with customers and prospects while streamlining security workflows behind the scenes with smart features like automated NDAs and CRM integrations Were solving problems that have plagued the industry for years and customers often tell us I wish I had SafeBase sooner You can check out an example Trust Center here httpslinkedinsafebaseus<p> <p>Remote SafeBase<p> <p>We believe that working remotely shouldnt cause any barriers to a great employee experience so from onboarding to day to day operations when you work remotely at SafeBase your colleagues and leaders are only as far as a virtual tap on the shoulder away<p> <p><strong>Core Values<strong><p> <p><strong>CustomerFirst<strong> We prioritize our customers over the long term and value our reputation above shortterm gains<br><strong>Extreme Ownership<strong> We take pride in the quality of our work and the success of the company We take accountability and act like owners not renters<br><strong>Hunger<strong> We find ways to get more done with less ruthlessly prioritizing to operate with the necessary speed without sacrificing quality<br><strong>Win and Fail Together<strong> Our combined success relies on effective communication collaboration assuming best intent and a culture of continuous learning<p> <p>If you are not excited yet check feel free to learn more about SafeBase and our culture here httpssafebaseioabout<p> <p>We cannot wait to hear from you<p> <div> <img src=httpsremotivecomjobtrack1899254blankgifsource=publicapi alt=>
Product Manager
Company: Sojern
Location: USA
Posted Mar 12, 2024
<p><strong><u>Position summary<u><strong><p> <p>Product managers at Sojern use their deep knowledge of performance marketing in online travel and software product development to develop innovative platforms and tools They are highly passionate problemsolving have a core desire to develop fantastic user experiences and can design innovative solutions working with a crossfunctional team of sellers operations designers analysts and engineers<p> <p><strong><u>What you will do<u><strong><p> <ul style=> <li style=>Collaborate closely with teams across the company to develop a strategy and roadmap for advancing our customer experience <li> <li style=>Partner with engineering and designers to develop platform enhancements <li> <li style=>Gather and document use cases and product requirements to communicate product features and decisions clearly to all stakeholders<li> <li style=>Coordinate with engineering to prioritize backlogs manage sprints and deliver product features in an agile environment<li> <li style=>Utilize data to make decisions and prioritize features and enhancements for our reporting and billing platform<li> <li style=>Endtoend product lifecycle management responsibilities including ideation stakeholder management customer feedback product development rollout strategy and ongoing continuous innovation for your products<li> <ul> <p><strong>What you bring to the table <strong><p> <ul style=> <li style=>A bachelors degree from an accredited college or university Preference given for computer science CS math statistics and degrees from the business field A masters degree is also desirable<li> <li style=>35 years of relevant experience with 24 years in product management<li> <li style=>Experience writing presenting and communicating product requirements<li> <li style=>Willing to roll up your sleeves and prototype solutions in partnership with engineers data scientists analysts and end users<li> <li style=>Experience building and improving UXUIs for customer insights reporting and billing<li> <li style=>Basic SQL knowledge with the ability to query multiple data sets to troubleshoot and analyze data<li> <li style=>Able to manage multiple projects and collaborate effectively with crossfunctional teams in a fastpaced dynamic environment<li> <li style=>Selfmotivated exhibiting strong selfmanagement and a sense of urgency<li> <li style=>Excited to operate within agile development methodologies<li> <li style=>Travel sector experience bonus points if you have experience <li> <li style=>Recent experiencer in ad tech with strong knowledge of programmatic SEM and social platform advertising as well sat big data bonus points if you have experience <li> <ul> <p><strong><u>What we have for you<u><strong><p> <ul style=> <li style=>FlexiFridays Sojernistas typically work a ½ day and we have no mandatory meetings on Fridays To make this possible Sojernistas ensure deliverables are met throughout the week<li> <li style=>Flexibility Remote and hybrid work options so our team can enjoy flexibility and do their best work regardless of location<li> <li style=>Equity Stock options are offered to every employee<li> <li style=>Tech Monthly cell phone amp wifi stipend provided in addition to laptop and tech equipment for your home office<li> <li style=>Paid Parental Leave 16 weeks pay for birthing parents and 12 weeks pay for nonbirthing parents beginning the day of joining until the childs first birthday Where a local country has more liberal leave protocol we happily comply embraceinclusion<li> <li style=>Learning Opportunities All employees have access to an annual LampD stipend as well as ongoing training and support to help you grow while leading creative and challenging projects<li> <li style=>Sojern Gives Back We regularly organize office volunteer programs with local charities and organizations as well as provide 40 hours of paid time per year to volunteer<li> <li style=>Culture Strong core business values focus on teamwork vibrant social and fun environment<li> <li style=>Travel Perks IATA membership and personal travel hotel stay benefit<li> <li style=>Recognition We use Bonusly to allow our team to recognize performance and teamwork deliverwow winasateam<li> <li style=>Wellbeing We take a wholeperson approach to your wellness with Spring Health mental health benefits a Wellness Coach and Employee Assistance Programs<li> <li style=>Paid Time Off Unlimited PTO we are a travel company after all<li> <li style=>Healthcare Comprehensive medical dental and vision insurance for you and your dependents with healthy employer premium contributions<li> <li style=>Life and Disability Life ADampD and Short and LongTerm Disability insurance with premiums 100 paid by Sojern<li> <li style=>Medical Travel Travel expense coverage for when medical treatment is needed that is not available locally<li> <li style=>Retirement 401k available with company profit sharing contributions<li> <ul> <p><u><strong>About Sojern<strong><u><p> <p>At Sojern we believe in the power of travel as a way to bring the world together It is that passion that drives Sojern to build smart digital solutions that help travel marketers reach travelers efficiently and increase longterm growth customer loyalty and profitability<p> <p>Our customers include hotels attractions and tourism boards and they use the power of machine learning data science and realtime traveler data in Sojerns products to build direct relationships with travelers across social mobile and the web Now more than ever our thousands of customers rely on Sojern to drive visits bookings and ticket sales by engaging with travelers as they plan their travel<p> <p>As a globally distributed company we are headquartered in San Francisco with employees based in 14 countries and counting Our team is passionate about travel and the core values that define our culture Win as a Team Embrace Inclusion Be Genuine Deliver Wow and Center Around the Customer Check out our Glassdoor reviews<p> <p><strong><u>Hiring Locations<u><strong><p> <p>US Roles at Sojern based outside of our Omaha NE or San Francisco CA office can sit in any of the following states AZ CA CO CT FL GA IL IN IA KS MA MI MN MO NE NJ NY NC PA SD TN TX UT WA and WI Please only apply if you are able to live and work fulltime in one of the states listed above State locations and specifics are subject to change as our hiring requirements shift<p> <p><em>CA residents For information on the personal information that Sojern collects when you apply for this job and how that information is handled please see the Sojern <a class=wafflerichtextlink href=22httpswwwsojerncomprivacyprivacypolicy22 rel=nofollow>Privacy Policy<a> LILC1 LIRemote<em><p> <div class=contentconclusion> <p><strong><u>Disclosure PreEmployment Requirements<u><strong><p> <p>All candidates offered employment by Sojern may be subject to preemployment requirements including but not limited to a background check Sojern is compliant with all federal and local laws with consideration to preemployment requirements<p> <p><strong><u>Our Commitment to Diversity Equity and Inclusion<u><strong><p> <p>At Sojern we work to create a brave space that seeks out embraces and promotes diverse thoughts beliefs and experiences of Sojernistas globally<p> <p>We are building a workforce that represents the customer base we are serving and the world we live in A diversified workforce is an innovative workforce Just as there is no one typical traveler there is no one typical employee We foster diversity and inclusion across the company actively seeking to amplify underrepresented voices and apply diverse perspectives to ensure products policies and programs are relevant for our employees and clients alike<p> <p>Embracing our differences and celebrating them moves us towards our goal of making travel inclusive of all Sojern has employee resource groups which are the core of our culture fostering belonging inspiring learning and creating opportunities for all Sojernistas across the globe<p> <ul style=> <li style=>The DEI Council which fosters diversity equity and inclusion among our global team<li> <li style=>Sojern Gives Back which organizes corporate giving and volunteering activities<li> <li style=>SoProud our LGBTQ+ affinity group for community members and allies<li> <li style=>SoEmpowered a group dedicated to advancing women in leadership and business<li> <li style=>SoFit supporting employee health and wellness<li> <ul> <p>We also have employeerun Slack channels for those with specific interests for example parents plant lovers or pets<p> <p><em>At Sojern we value diversity and always treat all employees and job applicants based on merit qualifications competence and talent We do not discriminate on the basis of race religion color national origin gender gender orientation sexual orientation age marital status veteran status or disability status<em><p> <p><em>Sojern is committed to providing reasonable accommodation for individuals with disabilities Please inform your TA Partner if you are requesting a reasonable accommodation<em><p> <div> <img src=httpsremotivecomjobtrack1900187blankgifsource=publicapi alt=>
Senior Software Engineer (Rust, Go, C++)
Company: Quiknodeinc
Location: USA
Posted Mar 13, 2024
<div class=contentintro> <div>QuickNode is a cloudbased infrastructure company that powers the blockchain ecosystem<div> <div> <div> <div>Our mission is to be the indispensable utility that empowers companies and innovators globally to build nextgeneration Web3 enabled businesses amp applications using blockchain technology QuickNode is backed by some of the worlds best investors including Tiger Global Y Combinator SoftBank and the Seven Seven Six Fund The QuickNode team has over 120 people maintaining high performance global data infrastructure for amazing customers serving billions of requests daily<div> <div> <div> <div>We are a global remotehybrid company HQd in Miami Florida<div> <div> <div class=section> <div class=h3><strong>The Role<strong><div> <div>We are looking for an engineer for the Build team who can deliver value and impact to the QuickNode team in a fast and nimble way This engineer will be what we consider a swiss army knife within the company working with a team of outside the box thinkers and visionaries You will have the opportunity to tackle challenging problems that have not been solved yet in the blockchain space Technologies preferred <strong>Rust Go andor C++ <strong><div> <div> <div class=section> <div class=h3>What Youll Do<div> <ul class=postingrequirements style=> <ul style=> <li style=>Work with a team of passionate engineers to build and innovate products that will push the edge of what the industry offers<li> <li style=>Design build and maintain reliable infrastructure that powers QuickNode services<li> <li style=>Influence engineering strategy and roadmap across the team and company<li> <li style=>Interact with customers and relevant stakeholders to gather requirements and feedback<li> <li style=>Triage debug and resolve issues that impact the quality of our services<li> <li style=>Continuously improve the quality and standards of our engineering practices tools and processes<li> <ul> <ul> <div> <div class=section> <div class=h3>What Youll Bring<div> <ul class=postingrequirements style=> <ul style=> <li style=>Experience in writing <strong>Rust Go andor C++<strong> is preferred<li> <li style=>Experience with building largescale distributed systems involving tools like PostgreSQL Kafka Kinesis ScyllaDB RabbitMQ etc<li> <li style=>You have passion for building products and a healthy obsession with learning and growing<li> <li style=>You thrive working in a fastpaced dynamic environment while remaining autonomous<li> <li style=>You have pride in providing customers with the best experience possible<li> <li style=>A healthy obsession with learning and growing with the team<li> <ul> <ul> <p>The base salary range and level for this position are $180500 $200600 USD per year and level P4 International ranges in local currency will be discussed during the hiring process with applicable candidates This role is eligible for a quarterly bonus tied to company and individual goal achievement We consider years of experience level of proficiency in job function the technical competencies required and location when determining base salary ranges for positions and levels<p> <p>The QuickNode compensation philosophy includes pillars to ensure fair and unbiased compensation for all employees To design and deliver total reward offerings that are employeecentric To offer a competitive benefit package in all locations where we operate To prioritize attracting and retaining the best talent globally To maintain a highperforming and flexible way of working<p> <p>During the hiring process we are committed to discussing compensation openly and honestly We encourage candidates to share their salary expectations and requirements early allowing for an individualized discussion We know that our total rewards practices impact the lives and wellbeing of our employees Therefore we will never stop learning about the market our business your needs and how best to achieve our goals through thoughtful and datadriven practices If you have any questions or require further information about the compensation for this position please dont hesitate to reach out to your Recruiter <p> <div> <div class=contentconclusion> <p>We at Quicknode are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity or expression pregnancy age national origin disability status genetic information protected veteran status or any other characteristic protected by law<p> <div> <img src=httpsremotivecomjobtrack1900540blankgifsource=publicapi alt=>
Front End Software Engineer
Company: Vetcove
Location: USA
Posted Mar 13, 2024
<p style=minheight15em>Join our growing team at Vetcove and help us transform how veterinarians buy the supplies they need to keep Americas pets healthy Vetcoves eCommerce and mobile platforms enable veterinary practices to compare and buy from all of their vendors in one place Our community of more than 17000 veterinary hospitals employs tens of thousands of veterinarians and delivers care to many millions of animals every year across all 50 states Were a growing team on a mission to modernize the $50B+ animal health industry Simply put Vetcove helps veterinary organizations spend more time giving care and less time shopping and comparing across vendors to supply their practices Vetcove is a Y Combinator and venturebacked growth stage company with notable investors in Silicon Valley and NYC Were looking for exceptionally talented and passionate people to join our growing team <p><p style=minheight15em><p><p style=minheight15em><strong>About Our Team <strong><p><p style=minheight15em>We believe every engineer at Vetcove should have a holistic view of Vetcove and work on many areas of our technology stack We encourage you to apply to help us grow a system that facilitates billions of dollars in orders each year<p><p style=minheight15em><p><p style=minheight15em>We move lightningfast in an industry that was previously slow to adopt technology As Vetcove quickly expands its offerings to better serve veterinary groups and its supply chain partners were quickly growing our engineering team to keep pace with the rapid expansion of our business while maintaining exceptional code quality and system integrity <p><p style=minheight15em><p><p style=minheight15em>Youll have an opportunity to work closely with end users handle large scale infrastructure challenges and everything in between<p><p style=minheight15em><p><p style=minheight15em><strong>Some Projects Weve Recently Worked On<strong><p><ul style=><li style=><p style=minheight15em>An ecommerce storefront that helps millions of pet parents find the medications their pets need<p><li><li style=><p style=minheight15em>A dynamic advertising platform that gives away millions of dollars in cash back rewards to veterinary clinics<p><li><li style=><p style=minheight15em>A mobile shopping experience that lets veterinary clinics shop using their phones camera<p><li><ul><p style=minheight15em><p><p style=minheight15em><strong>About the Position <strong><br><p><p style=minheight15em>As a Front End Software Engineer at our dynamic company youre not just a team member youre a vital team member in our mission to revolutionize pet health through technology Heres what makes this role special<p><ul style=><li style=><p style=minheight15em><strong>Innovator at Heart<strong> You will be pivotal in transforming ideas into reality From the first sketch to the final touch you are the architect of intuitive and groundbreaking solutions on the Vetcove platform<p><li><ul><ul style=><li style=><p style=minheight15em><strong>Core Contributor<strong> Your expertise wont just be appreciated it will be essential As a key player in developing our platforms core features youll have a direct impact on enhancing the daytoday success of our users the heroes in veterinary care and their pet parents<p><li><li style=><p style=minheight15em><strong>Collaborative Creativity<strong> You will be working side by side with the industrys most talented front end developers Together youll forge the next wave of veterinary software marked by its userfriendly design and innovative functionality<p><li><li style=><p style=minheight15em><strong>EmpathyDriven Engineering<strong> At the heart of your role is a deep understanding of our users needs Youll be crafting not just software but experiences that resonate with veterinarians and pet owners<p><li><ul><p style=minheight15em><p><p style=minheight15em><strong>Frontend Tools We Use<strong><p><p style=minheight15em><strong>Frontend <strong>JavaScript React ReactQuery Typescript Lessjs<p><p style=minheight15em><strong>Mobile <strong>React Native<p><p style=minheight15em><strong>Version Control <strong>Git<p><p style=minheight15em><p><p style=minheight15em><strong>What youll do <strong><p><ul style=><li style=><p style=minheight15em>Building and extending interactive React applications that will be used by tens of thousands of veterinary purchasers and millions of pet parents<p><li><li style=><p style=minheight15em>Building reusable components for use by the larger team<p><li><li style=><p style=minheight15em>Implementing new features into our React Native applications<p><li><li style=><p style=minheight15em>Working directly with our CTO and engineering team as well as across other functions to continuously evolve our platform and products <p><li><ul><p style=minheight15em><p><p style=minheight15em><strong>What Youll Do Building Animal Health Technology 🐾<strong><p><ul style=><li style=><p style=minheight15em><strong>PetInspired Innovation<strong> Youll be developing interactive React applications that are not just tech marvels but lifelines for tens of thousands of veterinary professionals and millions of pet parents<p><li><li style=><p style=minheight15em><strong>Crafting with Compassion<strong> Create reusable React components that arent just code theyre the building blocks of pet health<p><li><li style=><p style=minheight15em><strong>Paws and Play<strong> Implement delightful new features into our React Native applications making pet care information more accessible and engaging<p><li><li style=><p style=minheight15em><strong>Collaborate with Heart<strong> Work pawinhand with our CTO and engineering team plus other passionate pet lovers across various functions to evolve our platform and products that keep tails wagging and pets healthy<p><li><ul><p style=minheight15em><p><p style=minheight15em><strong>What Were Looking For 🐾<strong><p><ul style=><li style=><p style=minheight15em><strong>2+ Years Experience <strong>2+ years of professional software engineering experience with a bonus for building web applications <p><li><li style=><p style=minheight15em><strong>JavaScript Jedi<strong> High proficiency in JavaScript especially utilizing React and TypeScript<p><li><li style=><p style=minheight15em><strong>From Figma to Furry Friends<strong> Experience in converting hifidelity Figma designs into React components that resonate with pet parents<p><li><ul><ul style=><li style=><p style=minheight15em><strong>CSS with Care<strong> A deep understanding of CSS and its latest features used to design interfaces that speak to pet lovers<p><li><li style=><p style=minheight15em><strong>Bark and Meow Effectively<strong> Exceptional communication skills vital for collaborating in a team dedicated to pet wellness<p><li><li style=><p style=minheight15em><strong>Juggle with Joy<strong> Ability to manage multiple tasks with a smile in a fastpaced environment where every second counts for veterinary clinics<p><li><li style=><p style=minheight15em><strong>Passion for Paws<strong> A strong desire to make a real difference in the lives of pets and those who care for them<p><li><li style=><p style=minheight15em><strong>Purrfect Production Experience<strong> A history of building successful applications ideally in a modern web framework<p><li><li style=><p style=minheight15em><strong>Startup Spirit Pet Passion<strong> Tech or startup experience is great but a love for animals and their wellbeing is what really sets your tail wagging<p><li><ul><div class=h2>Benefits<div><ul style=><li style=><p style=minheight15em>100 remote within the USA<p><li><li style=><p style=minheight15em>Medical Dental and Vision Insurance <p><li><li style=><p style=minheight15em>Automatic 401k contribution<p><li><li style=><p style=minheight15em>Employee referral program<p><li><li style=><p style=minheight15em>At home office set up <p><li><li style=><p style=minheight15em>Biannual company retreats <p><li><li style=><p style=minheight15em>Open vacation policy <p><li><li style=><p style=minheight15em>Equity <p><li><li style=><p style=minheight15em>Monthly team events<p><li><ul><p style=minheight15em><p><p style=minheight15em>Please note we are unable to sponsor work visas at this time <p><p style=minheight15em><p><p style=minheight15em><strong>Attention all job seekers<strong> We want to ensure that youre wellinformed about a serious matter affecting the job market It has come to our attention that scammers are operating in the industry impersonating employees and attempting to deceive savvy applicants like you Heres what you need to know<p><ol style=><li style=><p style=minheight15em>Our job listings are exclusively available on official sites our careers page LinkedIn BuiltIn and Indeed Be cautious of other sources claiming to represent us or any organization that youre interested in Stay on the lookout<p><li><li style=><p style=minheight15em>Authentic communications from our company will only come through verified email addresses and phone numbers If you receive unexpected messages or calls exercise caution and verify their authenticity Dont let scammers catch you off guard<p><li><li style=><p style=minheight15em>Its essential to independently verify the legitimacy of any job postings you come across Visit our official careers page to confirm the validity of any openings Stay proactive and protect yourself<p><li><li style=><p style=minheight15em>Remember that during the application process we will <em><strong>never<strong><em> request sensitive personal or financial information from you Be wary of anyone asking for such information Keep your personal data secure<p><li><li style=><p style=minheight15em>If you suspect any fraudulent activity or encounter suspicious individuals please report it immediately to our recruiting department By working together we can combat these scams and keep the job market safer for everyone<p><li><ol><p style=minheight15em>We understand the importance of your job search and want to ensure your experience is positive and secure Always exercise caution and stay scamsmart<p><p style=minheight15em><p><p style=minheight15em>Vetcove is an equal opportunity employer and is committed to creating a diverse and inclusive workplace We welcome applicants from all backgrounds regardless of race color religion sex national origin age disability veteran status sexual orientation gender identity or any other protected status We are dedicated to providing a work environment free from discrimination harassment and retaliation It is our policy to provide equal employment opportunity to all applicants in accordance with all applicable laws and regulations If you require accommodations during the application or interview process please let us know and we will make every effort to accommodate your needs<p><img src=httpsremotivecomjobtrack1900546blankgifsource=publicapi alt=>
Senior Technical Product Owner
Company: Billtrust
Location: USA
Posted Mar 12, 2024
<p><span style=textdecoration><strong>Senior Technical Product Owner ~ Payments<strong><span><p> <p>The Senior Technical Product Owner plays a pivotal role in identifying highimpact opportunities to integrate across the companys product lines Working closely with the development team internal stakeholders technical subject matter experts SMEs and functional teams this position defines and manages the delivery of our product roadmaps The Senior Technical Product Owner possesses comprehensive experience across product management Project Management Office PMO functions customer engagement and support design teams and acts as a bridge between technical teams and commercial product owners Proficiency in data analysis using tools like Excel SQL and Splunk and a solid understanding of backend architecture are essential They excel in collaborating with highly technical teams and providing product requirements for backend APIs UIs and architecture Moreover they are adept at understanding platform aspects and have a successful track record of delivering global Software as a Service SAAS solutions<p> <div class=h3><strong>What Youll Do<strong><div> <ul style=> <li style=>Strategize with multiple internal teams to define an efficient and adaptable roadmap<li> <li style=>Define short mid and longterm direction of key products and services emphasizing asset reuse and adherence to service level agreements SLAs and nonfunctional requirements NFRs<li> <li style=>Develop SMART business cases for ideas and drive prioritization backlog through regular stakeholder meetings<li> <li style=>Collaborate with the development team to clarify requirements and translate business needs into technical specifications<li> <li style=>Ensure prototypes align with existing and future feature requirements<li> <li style=>Maintain clear communication and relationships with stakeholders and leads to ensure alignment on features functionality and deadlines<li> <li style=>Provide guidance to the team for backlog management and prioritization of initiatives epics and user stories<li> <li style=>Work crossfunctionally with other Product Managers and departments to resolve dependencies and achieve larger product goals<li> <li style=>Collaborate with UX and technical writers to facilitate communication training and enduser documentation<li> <li style=>Identify plan and execute multifunctional efforts to expand product functionality and meet stakeholder needs<li> <li style=>Utilize SQL andor Splunk databases for data mining and reporting to define business and product requirements<li> <li style=>Ensure transparency on results and planning through accurate and ideally automated reporting<li> <li style=>Act as a mentor and coach for other technical product owners<li> <ul> <div class=h3><strong>What Youll Bring<strong><div> <ul style=> <li style=>Bachelors degree in Computer Science MIS Business or a related field or equivalent experience with 57+ years of relevant technical ownership experience<li> <li style=>Proficiency in Agile methodologies<li> <li style=>Demonstrated ability to manage product backlog in a fastpaced productcentric environment<li> <li style=>Proven experience with global SAAS productssolutions<li> <li style=>Technical proficiency with data analysis tools Excel SQL and effective collaboration with highly technical teams<li> <li style=>Comprehensive experience across product management PMO functions customer engagement and serving as a liaison with key customers<li> <li style=>Experience in selfdirected data analysis across various domains Product Usage Customer Segmentation PampL Salesforce CRM etc<li> <li style=>Understanding and management of a PampL statement<li> <li style=>Strong crossfunctional collaboration skills and ability to thrive in a teamoriented environment<li> <li style=>Experience in direct client engagement including user forums round tables or customer outreach sessions<li> <li style=>Ability to lead release activities from analysis through implementation<li> <li style=>Capacity to plan for future strategy while maintaining the current delivery model<li> <li style=>Selfmotivated with excellent problemsolving skills<li> <li style=>Outstanding written and verbal communication skills<li> <ul> <p><p> <p>The expected base salary range for this position is $100000 $120000<p> <p>Compensation may vary depending on several factors including a candidates qualifications skills experience competencies and geographic location Some roles may qualify for extra incentives like equity commissions or other variable performancerelated bonuses Further details will be provided by our Talent Acquisition team during the interview process<p> <p><p><div class=contentconclusion><div class=h4><strong>Dont meet every single requirement Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification At Billtrust we celebrate and support diversity and are committed to creating an inclusive environment for all employees So if your experience aligns but doesnt exactly match each and every qualification apply anyway You may be exactly what we are looking for <strong><div> <div class=h2>What Youll Get<div> <ul style=> <li style=><span style=fontweight><span style=fontweight><strong>Work from Anywhere<strong> Our state of the art office your home a company paid WeWork<span><span> you decide <li> <li style=><span style=fontweight><strong>A Culture that Lives its Values<strong> Our values are not just words or window dressing they guide our decisions big and small each and every day<span><li> <li style=><span style=fontweight><strong>Flexible<strong> <strong>Working Hours<strong><strong style=fontweight> We support your lifestyle the results are what count<strong><span><li> <li style=><span style=fontweight><strong>Open PTO<strong> Worklife balance is important We believe in giving our employees time to truly relax and recharge<span><li> <li style=><span style=fontweight><strong>Sabbatical<strong> A paid leave to reward longevity and commitment to Billtrust <span><li> <li style=><strong>Paid Parental Leave <strong><span style=fontweight>To promote parentchild bonding and increase gender equity at home and in the workplace<span><li> <li style=><span style=fontweight><strong>Opportunities for Growth<strong> Professional development can take many shapes Join one of our seven ERGs or participate in our MentorMentee Leadership and HighPotential Programs we foster an environment where all employees can grow<span><li> <li style=><span style=fontweight><strong>Recognition<strong> From Billtrust Bucks and Gongings to Culture Champion and Founders Awards our employees are recognized for hard work and outcomes achieved<span><li> <li style=><span style=fontweight><strong>Benefits<strong> Medical dental vision 401k with company match shortterm and longterm disability flexible spending accounts HSA and life cancer and ADampD insurance<span><li> <li style=><span style=fontweight><strong>Minimal Bureaucracy<strong> An entrepreneurial environment of ownership and accountability allows you to get work done<span><li> <ul> <div class=h2>Who We Are<div> <p><p> <div>Finance leaders turn to Billtrust to control costs accelerate cash flow and improve customer satisfaction As a B2B ordertocash software and digital payments market leader we help the worlds leading brands get paid faster while transitioning from expensive paper invoicing and check acceptance to efficient electronic billing and payments With over 2600 global customers and more than $1 trillion invoice dollars processed Billtrust delivers business value through deep industry expertise and a culture relentlessly focused on delivering meaningful customer outcomes LIRemote<div> <p> <p><div><img src=httpsremotivecomjobtrack1900206blankgifsource=publicapi alt=>
Senior Customer Success Manager
Company: Feathr
Location: USA
Posted Mar 12, 2024
<p style=minheight15em><strong>Your Company<strong><p><p style=minheight15em>As the Nonprofit Marketing Platform <a href=httpswwwfeathrcoresourcescasestudiesutmcampaign=mkt EOY Demo Ask Leadersamputmsource=hsemailamputmmedium=emailamphsenc=p2ANqtz928haKbQMIyW89zGlEFOw7E9gJTQGWZIrNLgVwsbp71z1TlfUphLrKYhjJAC8UQPRXla rel=nofollow target=blank>trusted by over 1300 nonprofits<a> Feathr is purposebuilt to help our customers unlock more results time and confidence <p><p style=minheight15em>Feathrs software marketing platform equips nonprofits with the tools they need to build purposeful connections with their community and grow impact with confidence <p><p style=minheight15em><p><p style=minheight15em>Were working on building an amazing culture at Feathr where amazing people like you can do their best work If youre ready to grow and help the helpers all on a 4 day workweek youve come to the right place <p><p style=minheight15em><p><p style=minheight15em>But hey dont take our word for it Hear what <a href=httpswwwglassdoorcomOverviewWorkingatFeathrEIIE13941021117htm rel=nofollow target=blank>current and former Flockers have to say<a> about their experience<p><p style=minheight15em><p><div class=h1><strong><u>Senior Customer Success Manager<u><strong><div><p style=minheight15em><strong>Compensation <strong>$70k Base $116k OTE uncapped commissions <br><strong>Benefits <strong>4day work week Health Dental Vision Summr and Wintr breaks Paid vacation + Unlimited sick time<p><p style=minheight15em><p><p style=minheight15em><strong>Your Work<strong><p><p style=minheight15em>As a Sr CSM at Feathr youll play a vital part in our mission to deliver unparalleled digital marketing solutions to nonprofits Were not just offering a job Youll be a key contributor on a team thats reshaping the way nonprofits nurture and engage their communities You serve as the bridge between Feathr and our customers by not just ensuring their satisfaction by also fostering deep connections understanding clients unique needs and driving their success<p><p style=minheight15em><p><p style=minheight15em>In this role youll be instrumental in driving renewals and expansion of valued partnerships with our customers Your expertise will guide nonprofit organizations in optimizing their use of Feathrs software helping them achieve their goals more effectively With your strategic insights personalized guidance and dedication to your clients missions youll contribute to the social impact we make together <p><p style=minheight15em><p><p style=minheight15em>Join us in our mission to be the Marketing Platform for Good where your passion for technology and customer advocacy will transform nonprofit experiences and amplify their positive influence on the world<br><p><p style=minheight15em><p><p style=minheight15em><strong>Your Qualifications<strong><p><ul style=><li style=><p style=minheight15em>Minimum 5+ years in Business to Business B2B SaaS Account Management or Customer Success with a proven <strong>track record in renewal upsell and expansion efforts <strong><p><li><li style=><p style=minheight15em>Experience in a quotacarrying role<p><li><li style=><p style=minheight15em>Experience managing a large volume of customer accounts 80+ accounts<p><li><ul><p style=minheight15em><p><p style=minheight15em><strong>Your Qualities<strong><p><ul style=><li style=><p style=minheight15em><strong>Communication and active listening skills<strong> You listen thoroughly to your audience and respond thoughtfully and compellingly Youre able to articulate complex ideas and technical concepts clearly and concisely <p><li><li style=><p style=minheight15em><strong>Organized<strong> You successfully juggle various tasks and priorities without losing focus ensuring each of your customer interactions are meticulous and wellplanned and receive the attention necessary to maintain a positive partnership <p><li><li style=><p style=minheight15em><strong>Adaptable amp Resilient<strong> Youre comfortable adapting to evolving industry trends software features and company goals adjusting your CSM strategies as needed You persist in the face of challenges are able to handle rejections and learn from setbacks<p><li><li style=><p style=minheight15em><strong>Taskoriented<strong> Youre skillful at prioritizing tasks ensuring that critical client needs are addressed promptly while managing ongoing projects and initiatives You implement efficient workflows utilize task management tools and best practices and ensure tasks are completed with precision <p><li><li style=><p style=minheight15em><strong>Goal and TargetMotivated<strong> You have a resultsoriented mindset with a focus on achieving customer success metrics such as high satisfaction scores retention rates and upsell opportunities Proven track record of meeting or exceeding customer success targets<p><li><li style=><p style=minheight15em><strong>Relationship Building<strong> Fostering relationships with your customers comes naturally You quickly build credibility and trust with your clients through authentic conversation active listening and demonstrating empathy for their cause<p><li><li style=><p style=minheight15em><strong>Account Management Skills<strong> You have confidence in guiding customers through a purchasing process handling objections and asking for the close<p><li><li style=><p style=minheight15em><strong>Autonomous<strong> You demonstrate selfreliance and resourcefulness in owning the customer lifecycle quickly identifying challenges devising solutions ensuring your clients needs are promptly and effectively met and applying a solutionsoriented approach to your role <p><li><ul><p style=minheight15em><p><p style=minheight15em><strong>Your Day<strong><p><ul style=><li style=><p style=minheight15em>Manage a portfolio of 100+ customers with an overall value of ~$900k Annual Recurring Revenue<p><li><li style=><p style=minheight15em>Develop a strategy to meet and exceed quarterly NRR goals<p><li><li style=><p style=minheight15em>Build and nurture relationships with nonprofit clients understanding their objectives and challenges to provide tailored digital marketing solutions<p><li><li style=><p style=minheight15em>Independently manage the renewals process collaborating with clients to ensure seamless renewals of software subscriptions<p><li><li style=><p style=minheight15em>Conduct regular checkin calls and proactive communications with customers to review their platform usage and adoption and ensure their needs are met Be ready to overcome objections and advocate the value of Feathr products<p><li><li style=><p style=minheight15em>Identify customer expansion opportunities offering additional features or services that align with customers evolving needs <p><li><li style=><p style=minheight15em>Lead the sales cycle from planting the seed to closing the deal for expansion opportunities A portion of sales will be midcontract while others will coincide with customers annual license renewals<p><li><li style=><p style=minheight15em>When necessary guide customers through an evaluation process for annual license renewals and potential product expansions<p><li><li style=><p style=minheight15em>Develop and implement strategic account plans outlining goals milestones and action steps to enhance client success utilizing customer data and usage patterns to craft personalized plans<p><li><li style=><p style=minheight15em>Engage in team knowledgesharing sessions contributing to the collective expertise of the Customer Success team<p><li><li style=><p style=minheight15em>Learn and maintain a deep knowledge of Feathr and the Nonprofit Industry to effectively guide customers<p><li><ul><p style=minheight15em><p><p style=minheight15em><p><p style=minheight15em><strong>Compensation<strong><p><p style=minheight15em>Customer Success Managers base salary is $70000 per year The OTE of a fully ramped Sr Customer Success Manager is $116000year The commission is based on total annualized revenue retention<p><p style=minheight15em><p><p style=minheight15em>In addition youll receive healthdentalvision insurance and other benefits like a 4 day work week educational budget wellness credit and social events not to mention an endless supply of job satisfaction <p><p style=minheight15em><p><p style=minheight15em><strong>Location<strong><p><p style=minheight15em>This position is Remote to candidates located in <strong>Eastern and Central time zones<strong> or with the option to work from our headquarters in Gainesville FL If you arent familiar Gainesville is a hip midsized city with a highly innovative population and an attainable standard of living<p><p style=minheight15em><p><p style=minheight15em><strong>Interview Process<strong><p><p style=minheight15em>As a part of our commitment to creating a fair equitable and positive interview experience for all candidates we offer full transparency of our interview stages to give applicants an idea of the time and effort involved Additionally each interview stage consists of standardized questions and rubrics with a scoring system to ensure a consistent and fair assessment practice of all candidates<p><p style=minheight15em><p><ul style=><li style=><p style=minheight15em><strong>Information Screen<strong> 30 minute virtual interview with the Talent Acquisition Specialist to better understand your experience skills and qualities as it pertains to the role requirements This is also an opportunity for you to ask questions about the company culture and overall working environment<p><li><ul><p style=minheight15em><p><ul style=><li style=><p style=minheight15em><strong>Work Exercise<strong> Candidates will be given a number of days to complete a work exercise that dives deeper and explores their data implementations skill set and thought process This shouldnt take longer than 90 minutes to complete<p><li><ul><p style=minheight15em><p><ul style=><li style=><p style=minheight15em><strong>Hiring Manager Interview + Work Exercise Walkthrough<strong> 45 minute virtual interview with the Hiring Manager and live walkthrough of your work exercise The hiring manager will learn about your skills experience and competencies as it relates to the requirements of the role This is also an opportunity to learn more about the role performance expectations and team culture <p><li><ul><p style=minheight15em><p><ul style=><li style=><p style=minheight15em><strong>Panel Interview<strong> 60 minute virtual interview Our Panel Interview is an opportunity for you to meet with multiple team members at once Each panelist brings a unique perspective and expertise to the conversation<p><p style=minheight15em>This format allows us to comprehensively evaluate your skills experience and competencies as it relates to the role requirements Its a chance for you to showcase your abilities and learn more about the diverse talents at Feathr<p><li><ul><p style=minheight15em><p><ul style=><li style=><p style=minheight15em><strong>Offer<strong> The Talent Acquisition Team will reach out with the details of the offer to discuss with the candidate At this time we will collect and reach out to candidates references This is also the opportunity for candidates to provide any additional information or context if there are concerns surrounding their background check Feathr believes candidates that have made it to this point in the interview process are truly talented individuals and so we are open to dialoguing background screens before turning away candidates that have consistently excelled through the interview process<p><li><ul><p style=minheight15em><p><p style=minheight15em>After all the details of the informal offer are finalized the candidate will receive their formal offer<p><p style=minheight15em><p><p style=minheight15em><strong>Accommodations<strong><p><p style=minheight15em>If you require accommodations or assistance during the application or interview process due to a disability please submit a request via this <a class=postingslink href=httpsformsglecboXzzvb2Ab3885T6 rel=nofollow target=blank><u>Candidate Reasonable Accommodation Request Form<u><a><p><p style=minheight15em><p><p style=minheight15em><strong>Benefits amp Perks<strong><p><p style=minheight15em>We love our Flock and the work they do But lets be honest life isnt just about work So we created a perks and benefits package that aims to help our team grow by including their wellness families passions and personal time <p><ul style=><li style=><p style=minheight15em>4 day workweek<p><li><li style=><p style=minheight15em>Full vision and dental 99 health insurance<p><li><li style=><p style=minheight15em>Flexible Work Schedule<p><li><li style=><p style=minheight15em>Unlimited sick time for when you need to take care of your physical or mental health<p><li><li style=><p style=minheight15em>Vacation Time <p><li><li style=><p style=minheight15em>Extended Summr + Wintr Breaks<p><li><li style=><p style=minheight15em>Parental Leave<p><li><li style=><p style=minheight15em>Wellness Reimbursement Credit<p><li><li style=><p style=minheight15em>Home Office Stipend<p><li><li style=><p style=minheight15em>Professional Development Budget<p><li><li style=><p style=minheight15em>Team hangouts and events <p><li><ul><p style=minheight15em><em><strong>You can read more about Feathrs decision to move to a 4day workweek <strong><em><a class=postingslink href=httpswwwfeathrcoresourcesnewsroomwhyfeathrpivotedtofourdayworkweeks rel=nofollow target=blank><em><strong><u>here<u><strong><em><a><a class=postingslink href=httpswwwfeathrcocompanynewsfeathrannouncesfourdayworkweek rel=nofollow target=blank><em><strong><u><u><strong><em><a><em><strong> <strong><em><p><p style=minheight15em><p><p style=minheight15em><strong>Culture<strong><p><p style=minheight15em>Feathr defines culture as the secret sauce that makes our flock members want to come to work everyday and do their best work Like every company we have an acronym that conveys the most important aspects of the culture we strive to have <p><ul style=><li style=><p style=minheight15em>Practicality Am I incrementally improving something or delaying perfection<p><li><li style=><p style=minheight15em>Ambition Am I staying in my comfort zone as opposed to learning and communicating what is necessary to solve<p><li><li style=><p style=minheight15em> the real challenges<p><li><li style=><p style=minheight15em>Clarity Is my audience understanding what Im communicating<p><li><li style=><p style=minheight15em>Trust Am I being sincere and trusting others to do the same<p><li><li style=><p style=minheight15em>Service Am I expecting more from myself than from others <p><li><ul><p style=minheight15em>This acronym is only as useful as the integrity of the people who reference it and believe in it Every person at Feathr will face challenges the most important quality is a commitment to work through those challenges with selfawareness and honesty <p><p style=minheight15em><p><p style=minheight15em><p><p style=minheight15em><p><p style=minheight15em><em>Feathr is an equal opportunity employer We celebrate diversity and are committed to creating an inclusive and equitable environment for all employees So however you identify and whatever background you bring with you if you think youd drive value in this position please apply<em><p><img src=httpsremotivecomjobtrack1900483blankgifsource=publicapi alt=>
Brand Partnerships Specialist
Company: iSpot.tv
Location: USA
Posted Mar 13, 2024
<div class=contentintro> <p>iSpottv competes for the best talent Our compensation packages consist of salary and equity in one of Seattles hottest startups as well as other standard benefits Most importantly we provide a really interesting working experience and the chance to contribute to the success of something great<p> <div> <p class=s17><strong><span class=s5>What Youll Be Part Of <span><strong><p> <p class=s17><span class=s10>Spottv competes for the best talent Our compensation packages consist of salary and equity in one of Seattles hottest startups as well as other standard benefits Most importantly we provide<span class=Appleconvertedspace> <span><span><span class=s10>a really interesting<span><span class=s10><span class=Appleconvertedspace> <span>working experience and the chance to contribute to the success of something great<span><p> <p class=s17><strong><span class=s10>About Ace Metrix an iSpot Company<span><strong><p> <p class=s17><span class=s10>Ace Metrix an iSpot Company measures the impact of video advertising across TV and digital We provide the technology tools and insights that enable advertisers agencies and publishers to identify how and why video creative works with viewers We are a technology company that provides research insight versus a research company that dabbles in technology This core difference allows us to deliver higher quality metrics with competitive context in near realtime and do it more cost effectively<span><p> <p class=s17><strong><span class=s10>About You<span><strong><p> <p class=s17><span class=s10>You are a peopleperson with work experience and transferable skills in working in a clientfacing role You are comfortable collaborating with various stakeholders customers and internal crossfunctional teams to service client accounts<span><p> <p class=s17><strong><span class=s10>You are<span><strong><p> <div class=s20> <ul style=> <li style=><span class=s19>A proactive communicator<span> You are extremely responsive and effective with both written and verbal<span class=Appleconvertedspace> <span><span class=s10>communication<span><li> <li style=>Highly organized and detail oriented<span class=s10><span class=Appleconvertedspace> <span>You pay close attention to textual detail while processing<span class=Appleconvertedspace> <span><span><span class=s10>information<span><li> <li style=>A critical thinker<span class=s10><span class=Appleconvertedspace> <span>You apply critical thinking through inductive and deductive reasoning as you navigate and solve<span class=Appleconvertedspace> <span><span><span class=s10>problems<span><li> <li style=>An analytical storyteller<span class=s10><span class=Appleconvertedspace> <span>You<span class=Appleconvertedspace> <span><span><span class=s10>posses<span><span class=s10><span class=Appleconvertedspace> <span>numerical reasoning with a strong aptitude for data and have skill in interpreting data across a wide range of<span class=Appleconvertedspace> <span><span><span class=s10>applications<span><li> <li style=>A problem solver<span class=s10><span class=Appleconvertedspace> <span>You identify problems and analyze data to create actionable insights and textual information to make effective<span class=Appleconvertedspace> <span><span><span class=s10>decisions<span><li> <li style=>Naturally curious and passionate<span class=s10><span class=Appleconvertedspace> <span>You are constantly seeking to learn new things and understand how to<span class=Appleconvertedspace> <span><span><span class=s10>improve<span><li> <ul> <div> <p class=s17><strong><span class=s5>Responsibilities<span><strong><span class=s5><br><span><p> <p><span class=s10>You will work with a dedicated team on assigned client accounts on daytoday maintenance and support<span><p> <div class=s23> <ul style=> <li style=><span class=s10>Partner with broader team to professionally handle incoming customer requests and ensure issues are resolved both promptly and <span>thoroughly<li> <li style=>Collaborate across the organization including Data Science Custom Analytics Product and Sales as a customer advocate to ensure resolution and delivery on<span class=Appleconvertedspace> <span><span class=s10>requests<span><li> <li style=>Extract data insights from the iSpotAce platform and generate unique and compelling insights<span class=Appleconvertedspace> <span><span class=s10>for customers as<span class=Appleconvertedspace> <span><span><span class=s10>needed<span><li> <li style=>Exhibit a passion and energy for storytelling based on data insights and genuine interest in TV<span class=Appleconvertedspace> <span><span class=s10>advertising<span class=Appleconvertedspace> <span><span><span class=s10>optimization<span><span class=s10><span class=Appleconvertedspace> <span>and<span class=Appleconvertedspace> <span><span><span class=s10>research<span><li> <li style=>Prepare weekly monthly and ad hoc client<span class=Appleconvertedspace> <span><span class=s10>deliverables<span><li> <li style=>Utilize appropriate resource materials to interpret respond to and resolve customer inquiries and problems effectively and<span class=Appleconvertedspace> <span><span class=s10>accurately<span><li> <li style=>Support team requests for presentation and training documentation for client needs Work with operations to upload client creatives for<span class=Appleconvertedspace> <span><span class=s10>testing<span><li> <li style=>JIRA ticketing and management for a variety of projects Interfacing with client teams and agency as applicable Account<span class=Appleconvertedspace> <span><span class=s10>setup<span><li> <li style=>User Setup<li> <li style=>Annual user audit<li> <li style=>Data analysis for QBRs and larger reportinganalysis<li> <li style=>Billing routing as needed<li> <li style=>Gainsight and Salesforce maintenance per assigned account including contacts logging meeting notes etc<li> <li style=>Assistance with scheduling large meetings with clientagency teams<li> <ul> <div> <p class=s17><strong><span class=s5>Qualifications and Education Requirements<span><strong><p> <div class=s24> <ul style=> <li style=><span class=s10>Bachelors degree or equivalent<span><li> <li style=>13 years of market research marketing advertising or related experience preferred Knowledge of market research principals preferred but not<span class=Appleconvertedspace> <span><span class=s10>required<span><li> <ul> <div> <p class=s25><strong><span class=s5>Preferred Skills<span><strong><p> <p><span class=s10>Tools You Will Use<span><p> <div class=s23> <ul style=> <li style=><span class=s10>Atlassian Suite Confluence JIRA and Slack<span><li> <li style=>CRM Tools SalesforceGainsight and<span class=Appleconvertedspace> <span><span class=s10>Highspot<span><li> <li style=>Google Suite<li> <li style=>Microsoft Office Suite with a heavy emphasis on Excel and PowerPoint Chorus<li> <ul> <div> <div class=s23> <div> <p><em>Target cash compensation range $5578066660 USD Annually<em><p> <p><em>We are committed to providing competitive marketinformed compensation<em><em> The cash compensation above includes base salary variable commission for employees in eligible roles and annual bonus targets for eligible roles In addition to cash compensation all full time iSpotters are eligible to participate in iSpots equity plan to receive stock options Nonexempt roles will also be eligible for preapproved overtime pay Individual compensation packages are influenced by different factors unique to each candidate including their skills experience qualifications and other jobrelated reasons<em><p> <p><em>For more information on total rewards package go<em><a href=22httpswwwispottvaboutcareers22 rel=nofollow> <em>HERE<em><a><p> <p><strong>Hybrid amp Flexible Workplace Policy<strong><p> <p>iSpot supports a hybrid and flexible workplace Depending on location and work responsibilities employees may be designated as fulltime or parttime officebased or a fully remote employee A hybrid work schedule indicates that you work in the office some days and work from home other days The best hybrid workplaces allow for flexibility while also encouraging consistency <p> <p>Those local or living in surrounding areas to one of our offices Bellevue WA El Segundo CA New York NY will work a hybrid schedule coming into their local office 13 days a week While those in a role not officebased and located further away from our offices will work a fully remote schedule If you have questions regarding exact details of our hybrid amp flexible workplace policy please let your recruiter know and they will discuss with you further<p> <p><em>LIRemote<em><p> <div class=contentconclusion> <p>If you dont feel you met every single requirement for the role dont rule yourself out Please apply anyway<p> <p>iSpottv is an equal opportunity employer All applicants will receive consideration for employment without regard to race ethnicity gender gender identity sexual orientation protected veteran status disability age or other legally protected status If you need assistance andor a reasonable accommodation due to a disability during the application or the recruiting process please contact our HR team<p> <p><strong>California Residents<strong> applying for positions at <a class=clink href=22httpispottv22 rel=nofollow target=blank>iSpottv<a> can access our California Consumer Privacy Act <a href=22httpswwwispottvprivacy22 rel=nofollow target=blank>here<a><p> <div> <img src=httpsremotivecomjobtrack1901021blankgifsource=publicapi alt=>
Inside Sales
Company: Eurofins
Location: USA
Posted Mar 13, 2024
<div class=h1>Company Description<div> <p>DNA Diagnostics Center is the world leader in DNA relationship testing processing over one million DNA samples from customers all over the world Our broad portfolio of products includes our Paternity Immigration and other DNA Relationship services for consumers government agencies healthcare providers and legal professionals PeekabooTM Early Gender DNA Test for expecting mothers SpermCheck fertility and vasectomy test and Pets amp Vets DNA testing for breeders and pet enthusiasts Our corporate headquarters including our DNA testing laboratory is based in Fairfield OH in the greater Cincinnati Area DDC is part of Eurofins a global scientific company with over 800 laboratories in 50 countries and more than 50000 employees<p> <p><strong><u>OPPORTUNITY OVERVIEW<u><strong><p> <p>The Inside Sales Associate is responsible for answering phone calls from DDCs global customers and answering questions about DDCs relationship testing products used for immigration surrogacy confirming the father of a child etc The Inside Sales Associate determines the services our clients require charts their course through the testing process and closes the sale<p> <p><strong>Schedule is MonFri 11am800pm EST<strong> <strong>Central Mountain and Pacific time zone candidates encouraged to apply<strong><p> <div class=h1>Job Description<div> <p><strong><u>ESSENTIAL DUTIES<u><strong><p> <ul style=> <li style=>Field 3040 inbound calls per day requiring active listening and documenting customer details<li> <li style=>Quickly understand and analyze customer needs through a consultative sales approach<li> <li style=>Explain DDCs products and services in a professional manner via phone email text message or chat<li> <li style=>Analyze the customer problem properly and provide logical solutions<li> <li style=>Communicate effectively with the intent of finalizing sales opportunities<li> <li style=>Meet Key Performance Indicators stated in the Sales Compensation Plan including Closing Revenue Per Call and Sales Quota<li> <li style=>Escalate customer needs that require additional knowledge or ability to leadership<li> <li style=>Research required information using available resources<li> <li style=>Attend training and coaching sessions to develop relevant knowledge and skills<li> <li style=>Able to document information in an application while on an active call<li> <li style=>Able to learn other database and communication software as applicable<li> <li style=>Follow DDC procedures and guidelines to ensure that DDCs services are offered in a manner consistent with our mission and vision statements <li> <li style=>Other duties as assigned<li> <ul> <div class=h1>Qualifications<div> <ul style=> <li style=>Minimum one 1 year of previous sales experience retail inside sales or logistics<li> <li style=>High school diploma or equivalent required<li> <li style=>Excellent verbal and written communication skills including active listening<li> <li style=>Ability to cope with difficult customer situations<li> <li style=>Resultsdriven and able to maintain and sustain individual and company goals<li> <li style=>Excellent time management and problemsolving skills <li> <li style=>Proficient computer and typing skills with the ability to learn new software<li> <li style=>Ability to demonstrate and uphold the highest levels of ethical behavior and confidentiality<li> <li style=>Completion of HIPPA training<li> <ul> <div class=h1>Additional Information<div> <ul style=> <li style=>Excellent full time benefits including comprehensive medical coverage dental and vision options<li> <li style=>Life and disability insurance<li> <li style=>401k with company match<li> <li style=>Paid vacation and holidays<li> <li style=>MondayFriday 1100am800pm EST<li> <ul> <div> <div> <p><strong>Eurofins is a MF Disabled and Veteran Equal Employment Opportunity and Affirmative Action employer<strong><p> <img src=httpsremotivecomjobtrack1901263blankgifsource=publicapi alt=>
People Project Manager
Company: Cloudflare
Location: USA
Posted Mar 12, 2024
<div class=contentintro><div><strong>About Us<strong><div> <div> <p><span style=fontweight>At Cloudflare we have our eyes set on an ambitious goal to help build a better Internet Today the company runs one of the worlds largest networks that powers approximately 25 million Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies Cloudflare protects and accelerates any Internet application online without adding hardware installing software or changing a line of code Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network which gets smarter with every request As a result they see significant improvement in performance and a decrease in spam and other attacks Cloudflare was named to Entrepreneur Magazines Top Company Cultures list and ranked among the Worlds Most Innovative Companies by Fast Company<span><span style=fontweight> <span><p> <p><span style=fontweight>We realize people do not fit into neat boxes We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills and we are ready to help you do that We cannot complete our mission without building a diverse and inclusive team We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare Come join us <span><p> <div><div><p><strong>Available Locations Remote US<strong><p> <p><strong>About the Role<strong><p> <p>Cloudflare is seeking a highly skilled and technicallyoriented project manager to lead and manage global People team projects You will drive project excellence and help the People function execute more efficiently against global and crossfunctional initiatives You will be able to work with the entire People Leadership team to lead and manage our most impactful People projects from initiation to completion ensuring timely delivery within scope and budget Having recently exceeded $1 billion in revenue this Project Manager will be joining at an exciting point of growth as Cloudflare plans to scale to $5 billion in revenue and from 3800 to 10000 employees in the next five years Our focus is finding the best people to work at Cloudflare and enabling them to do their best work As we continue to grow scale and mature our operations we are looking for a proven Project Manager who is highly organized and motivated to solve tough problems that come with fastgrowing dynamic and global teams <p> <ul style=> <li style=>In this role you will report to the Head of People Operations leading complex and crossfunctional initiatives that support our broader People team strategy<li> <li style=>This is an exciting opportunity to partner with all People team functions and our crossfunctional partners serving as a project leader in establishing and teaching project management methodologies and tools that help the People function execute projects optimally <li> <li style=>You will also help manage our People team planning process publishing our People team goals and establishing a cadence of regularly reviewing progress and ensuring initiatives stay on track<li> <li style=>You will help tell our story and convey key messages by developing slides for companywide presentations <li> <li style=>We passionately believe in leadership at all levels and our fast growth creates special opportunities to really stretch our team members to acquire new skills and grow on the job We are looking for candidates that are agile able to move with speed and balance between presenting to senior executives while at the same time diving deep into the details of the project plan<li> <ul> <p><strong>Responsibilities<strong><p> <ul style=> <li style=>Ensure strategic priorities are met by aligning projects to company and People team goals<li> <li style=>Develop detailed project plans outlining tasks timelines and resource requirements Identify and mitigate project risks early engaging the appropriate stakeholders<li> <li style=>Implement change management strategies ensuring smooth transitions and minimal disruptions to daily operations<li> <li style=>Partner across various stakeholders in the business as well as across People functions to gather key requirements and gain support for the change prior to release<li> <li style=>Utilize datadriven insights to monitor project performance and make informed decisions<li> <li style=>Prepare regular reports and presentations for senior management highlighting project milestones and outcomes<li> <li style=>Develop execlevel presentation slides for broad consumption that tell a compelling story<li> <ul> <p><strong>About You<strong><p> <p style=paddingleft>Minimum Qualifications<p> <ul style=> <li style=> <ul style=> <li style=>10+ yrs managing highimpact projects with multiple stakeholders and business functions<li> <li style=>Proven working experience as a project manager in the technology sector preferably with an international consulting firm<li> <li style=>Demonstrated experience in developing and maintaining project resources and planning tools eg project plan scope status updates resource plans risk plans with associated mitigations<li> <li style=>Expert level slide making capability<li> <li style=>Selfstarter whos able to execute with minimal supervision and some ambiguity<li> <li style=>Experience in driving collaboration accountability decision making and governance toward project outcomes<li> <li style=>Deep familiarity with different project methodologies agile waterfall etc and able to draw best practices to create solutions that make sense for Cloudflare<li> <ul> <li> <ul> <p> <p><div class=contentconclusion><p><strong>What Makes Cloudflare Special<strong><p> <p><span style=fontweight>Were not just a highly ambitious largescale technology company Were a highly ambitious largescale technology company with a soul Fundamental to our mission to help build a better Internet is protecting the free and open Internet<span><p> <p><a href=22httpsblogcloudflarecomprotectingfreeexpressiononline22 rel=nofollow><strong>Project Galileo<strong><a><span style=fontweight> We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work technology already used by Cloudflares enterprise customersat no cost<span><p> <p><strong><a href=22httpswwwcloudflarecomathenian22 rel=nofollow>Athenian Project<a><strong><span style=fontweight> We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free so that their constituents have access to election information and voter registration<span><p> <p><a href=22httpsblogcloudflarecomtagpathforward22 rel=nofollow><strong>Path Forward Partnership<strong><a><span style=fontweight> Since 2016 we have partnered with Path Forward a nonprofit organization to create 16week positions for midcareer professionals who want to get back to the workplace after taking time off to care for a child parent or loved one<span><p> <p><a href=22https111122 rel=nofollow><strong>1111<strong><a><span style=fontweight> We released<span><a href=22https111122 rel=nofollow> <span style=fontweight>1111<span><a><span style=fontweight> to help fix the foundation of the Internet by building a faster more secure and privacycentric public DNS resolver This is available publicly for everyone to use it is the first consumerfocused service Cloudflare has ever released Heres the deal we dont store client IP addresses never ever We will continue to abide by our<span><a href=22httpsdeveloperscloudflarecom1111privacypublicdnsresolver22 rel=nofollow> privacy commitment<a><span style=fontweight> and ensure that no user data is sold to advertisers or used to target consumers<span><p> <p><span style=fontweight>Sound like something youd like to be a part of Wed love to hear from you<span><p> <p><span style=fontweight>This position may require access to information protected under US export control laws including the US Export Administration Regulations Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these US export laws without sponsorship for an export license<span><p> <p><span style=fontweight>Cloudflare is proud to be an equal opportunity employer We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness All qualified applicants will be considered for employment without regard to their or any other persons perceived or actual<span> <span style=fontweight>race color religion sex gender gender identity gender expression sexual orientation national origin ancestry citizenship age physical or mental disability medical condition family care status or any other basis protected by law <span><span style=fontweight>We are an AAVeteransDisabled Employer<span><p> <p><span style=fontweight>Cloudflare provides reasonable accommodations to qualified individuals with disabilities Please tell us if you require a reasonable accommodation to apply for a job Examples of reasonable accommodations include but are not limited to changing the application process providing documents in an alternate format using a sign language interpreter or using specialized equipment If you require a reasonable accommodation to apply for a job please contact us via email at <span><span style=fontweight>hrcloudflarecom<span><span style=fontweight> or via mail at 101 Townsend St San Francisco CA 94107<span><p><div><img src=httpsremotivecomjobtrack1900541blankgifsource=publicapi alt=>
Director of Research
Company: Talkspace
Location: USA
Posted Mar 13, 2024
<p>Talkspace is a leading digital mental health platform revolutionizing the way individuals access and receive therapy Our innovative approach combines cuttingedge technology with the expertise of licensed therapists to provide convenient and effective mental health care to millions nationwide <p> <p>As we continue to expand our offerings and enhance our impact we are seeking a highly skilled and visionary Director to drive research completion lead evidencebased practices and contribute to the advancement of our mission in making quality mental healthcare accessible to all<br><br><p> <p><strong>What Youll Do <br><br><strong><p> <p>TalkLabs substantiates our modality of therapy by spearheading research initiatives that also contribute to the development and enhancement of our platformThe Director of Research offers a unique opportunity at the intersection of technology and mental health working collaboratively with a dynamic team of clinicians researchers and technologists to play a pivotal role in shaping the future of digital mental health<p> <p>Reporting to our Chief Medical Officer you will manage the execution of research activities including designing research protocols ensuring compliance with the regulatory requirements governing human subjects research working with our partners obtaining grant support for applicable research publishing research results advising internal stakeholders on research implications and presenting research findings at relevant conferences <br><br><p> <p><strong>Conduct Translational Research<br><strong><strong><br><strong><p> <ul style=> <li style=>Design data analytic plans andor experiments with clear deliverables and outcomes to measure impact and success of productservice enhancements for all business lines<li> <li style=>Track historical data identify user types and ensure adaptation of offering to the different audiences receiving care on the platform<li> <li style=>Identify promising but underrepresented audiences that could be better understood through research<li> <li style=>Adapt outcome measures used to these audiencesWork with external research partners eg academic institutions mental health advocacy orgs etc to publish groundbreaking research on important topics and populations in digital mental health<li> <li style=>Build strategic alliances with academic institutions and universities that accelerate and extend the basic and implementation science goals of the platform<li> <li style=>Actively contribute to scientific and clinical community conferences and proceedings to professionalize and promote the platform as an evidencebased accessible and responsible approach to delivering care<li> <li style=>Publications in professional and scientific journals are highly desirableSeek fundinggrant opportunities that involve academic partners in pursuing key research goals and that enable large scale research projects<li> <li style=>Manage existing grants and work as a proactive partner to grant administrators<li> <li style=>Work with marketing and business development functions to communicate research findings and promote valuable program offerings as well as exploring research projects in collaboration with those functionsAssist data scientists and account managers with data for Quarterly Business Reviews QBRs<li> <ul> <p><strong><em>Performs other related duties as assigned<br><em><strong><strong><em><br><em><strong><p> <p><strong>About You<br><strong><strong><em><br><em><strong><p> <ul style=> <li style=>PhD in Clinical Counseling or other license eligible Psychology or related field <li> <li style=>3+ years of consulting business organizational leadership or related experience<li> <li style=>Ability to build and maintain solid relationships across multiple levels of management<li> <li style=>Strong project management skills<li> <li style=>Ability and willingness to be handson and dive into details of processes and operations<br><br><li> <ul> <p><strong>Benefits<br><br><strong><p> <ul style=> <li style=>Comprehensive Medical Dental and Vision plans coverage since day one<li> <li style=>Pretax benefits HSAFSA<li> <li style=>401k Retirement Savings Program with matching up to 4<li> <li style=>Voluntary benefits including disability basic life or pet insurance etc<li> <li style=>Monthly Wellness Stipend to promote mental and physical selfcare<li> <li style=>Flexible PTO and Remote First Environment<li> <li style=>Regular team events including Wellness Workshops and Team Building Events<li> <li style=>Free access to Talkspace products for you and one household member as well as access to a friends and family discount<br><br><li> <ul> <p><strong>Compensation<br><strong><p> <p>At Talkspace we believe that pay transparency during the interview process is a critical part of diversity equity and inclusion Our salary bands are based on internal and external compensation benchmarks which we regularly evaluate to ensure we pay competitively<p> <p>The base salary range for this role is between $160000 and $180000 with a competitive bonus Within the salary bands leveling corresponds to each candidates relevant experience skills as assessed during the interview process education and applicable certifications<br><br><p> <p><strong>Why Talkspace<br><strong><strong><br><strong><p> <p>Talkspace is the most comprehensive and convenient way to take care of your mental health and wellness focused on providing quality mental health services on your own terms<p> <p>Our signature psychotherapy and psychiatry product connects individual users with a network of thousands of licensed mental health providers through an easytouse and HIPAAcompliant web and mobile platform With Talkspace users can connect their dedicated provider via live video text or phone<p> <p>Backed by over 10 years of industryleading research and clinically proven results our accessible care model continues to make huge strides in lowering the barriers to quality mental healthcare services nationwide Talkspace is the top insurancecovered therapy service with over 112 million Americans covered and a leader within the Corporate Wellness Space with more than 200 employer partnerships across several industries<p> <p>Our focus to help people feel better starts at Talkspace where we connect and collaborate as a team to make the world a better place Fun companywide events happy hours wellness perks flex PTO access to Talkspace products and competitive benefits are just some of the ways we make Talkspace a great place to work Do you want to save the world Come join us<br><br><br><p> <p><strong>EQUAL OPPORTUNITY EMPLOYER<br><strong><p> <p>Talkspace welcomes and celebrates talent from all backgrounds perspectives and walks of life to foster an innovative and diverse workforce We encourage you to apply even if you dont meet every qualification if you believe you could make a great addition to this team Come as you are and learn about the exciting opportunities on our team<p> <p>Individuals seeking employment at Talkspace are considered without regard to race color religious creed sex national origin citizenship status age physical or mental disability sexual orientation marital parental veteran or military status unfavorable military discharge or any other status protected by applicable federal state or local law<br><br><br><p> <p><strong>How do we define Diversity Equity Inclusion and Belonging at Talkspace<br><br><strong><strong>Diversity<strong><p> <p>Diversity encompasses the unique attributes of our employees as individuals We value and embrace the richness arising from their varied backgrounds perspectives and experiences which include but are not limited to age ability ethnicity gender race and cultural background<p> <p><strong>Equity<strong><p> <p>Equity refers to a fair and impartial workplace aiming to ensure equal growth and advancement opportunities for all employees This involves amplifying underrepresented voices addressing unconscious biases and providing inclusive culturally competent mental health care<p> <p><strong>Inclusion<strong><p> <p>Inclusion signifies the practice of granting equal access to opportunities and resources for all employees particularly those who might otherwise be excluded or marginalized It ensures that everyone feels a sense of belonging value support and respect as an individual<p> <p><strong>Belonging<strong><p> <p>Belonging reflects the affinity and positive relationships that develop among employees from diverse backgrounds when businesses actively promote diversity equity and inclusion in the workplace<p> <img src=httpsremotivecomjobtrack1899007blankgifsource=publicapi alt=>