Anticipated Vacancies Jobs in Remote
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React Native SDK Engineer
Company: Stream
Location: Remote
Posted Apr 15, 2024
Stream is seeking a Mid-level Software Engineer with React Native experience for a full-time position. The role involves working on Chat and Video SDKs, collaborating with various teams, and maintaining existing SDKs. The ideal candidate should have 3+ years of software engineering experience, proficiency in English, and a strong understanding of Computer Science fundamentals. Bonus points for experience with TypeScript, Node, Expo, and WebRTC. Stream offers a competitive benefits package, including company equity, remote work flexibility, and a learning and development budget. The company culture is casual, diverse, and focused on ownership and quality.
Technical Support Representative
Company: Swiftly, Inc.
Location: Remote
Posted Apr 14, 2024
<p><b>Company Description<b><p> <p><span>Swiftly is on a mission to help cities move more efficiently We are the leading transit data platform for agencies to share realtime passenger information manage daytoday operations and improve service performance Today over 150 transit agencies in 8 countries including LA Metro MARTA SEPTA and MBTA rely on Swiftly to improve ontime performance by up to 40 and increase passenger information accuracy by up to 50 The result is better service reliability increased ridership and more efficient transit operations<span><p> <p><br ><p> <p><br ><p> <p><b>Technical Support at Swiftly<b><p> <p>The Technical Support Representative is part of the Customer Success department at Swiftly and works directly with Swiftly customers and crossfunctional partners to ensure our customer transit agencies are happy and find immense value in the tools that Swiftly provides<p> <p><br ><p> <p>The Technical Support team supports customers in many aspects of their journey at Swiftly We work with<p> <p>Prospect agencies to ensure they get the best preview of how to leverage the Swiftly platform<p> <p>New customers during their implementation and onboarding phase to ensure their data integrations and hardware are integrated correctly during implementation<p> <p>Existing customers to solve problems answer questions and troubleshooting bugs and technical issues as they arise<p> <p><br ><p> <p>When problems arise we ensure that individual customers are listened to and that their issues are cared for We apply a keen analytical eye to spot trends and communicate problems in proactive ways with the product team<p> <p><br ><p> <p>We are passionate about improving mobility in the communities we serve and we work side by side with transit agencies and operators to ensure their projects are impactful We love the human aspect of our work and thrive on getting creative to solve problems<p> <p><br ><p> <p><b>About the Technical Support Role<b><p> <p>Swiftly now has contracts with over 150 Transit agencies meaning we get many questions comments and other inquiries every day As a Technical Support Representative you will be our first line of defense to respond to customer inquiries<p> <p><br ><p> <p><span>This role is remote Even though Swiftlys HQ office is located in San Francisco CA we are open to candidates in most locations across the US as well as Ontario Canada <span><span>This position will work according to Pacific timezone PDT regardless of location within the US or Canada<span><i> <i><b>LIRemote<b><p> <p><i>At this time we are unable to provide Visa sponsorship<i><p> <p><b>Responsibilities<b> <p><ul><li>Become an expert on Swiftlys suite of solutions and assist customers on issues and concerns Provide reliable direction to customers in both technical and nontechnical terms<li> <li>Quickly and accurately handle all levels of technical support communications across multiple channels precisely tracking all customer interactions via Zendesk Jira Github and other tools<li> <li>Take endtoend ownership of issues following through until you reach an appropriate resolution<li> <li>Handle daily technical support requests from customers including bugs technical issues product questions feature requests hardware and software account creation and providing basic product education<li> <li>Serve as technical support for Swiftly and assist in troubleshooting hardware issues GPS units tablets and other integrated fleet hardware Youll be thoroughly trained on this dont worry<li> <li>Contribute via written content and video recordings to our Help Center library helping to expand our selfhelp resources to customers<li> <li>Lead troubleshooting of bugs and other issues as they arise Document and partner with Product and Engineering teams to usher through resolution<li> <li>Investigate and solve complicated questions about data<li> <li>Build relationships with other departments and work together to solve technical and nontechnical challenges<li> <li>Create and maintain internal and customerfacing technical support documentation and resources<li> <li>Collaborate with Engineering Product Management and other crossfunctional peers on specific userimpacting issues<li> <li>Troubleshooting and investigating issues that arise from customers<li> <li>Be the customer advocate You are their eyes ears and heart here at Swiftly<li> <ul><p><b>Youll be a good fit if<b> <p><ul><li>You are a strong communicator in both written and verbal communication and are energized by spending the day communicating with and listening to our customers<li> <li>You have 2+ years of experience working with Enterprise SaaS customers in a technical support capacity Or equivalent transferable experience<li> <li>You are able to work PDT hours<li> <li>You are comfortable working with software and occasionally hardware GPS units for buses and trains<li> <li>You have strong empathy and patience<li> <li>You love working with customers internal and external and setting them up for success<li> <li>You are a tireless investigator When an issue arises you own it until resolution<li> <li>Youve either worked in the transit or transportation industry or you have a passion for transportation<li> <li>You hear challenges from others and have a burning desire to solve them You stay calm and seek creative ways to deliver solutions<li> <li>You care about communities of all sizes large and small rural and urban<li> <li>Experience and passion for content writing for a knowledge base is a plus<li> <li>Experience with data analysis and data visualization tools is a plus Google Sheets Google Data Studio Amplitude<li> <li>Basic skills in Java Python or SQL is a plus<li> <ul><p> <p><p><i><b>FOR US CANDIDATES ONLY<b><i><p> <p><span>In accordance with pay transparency laws the approximate salary range for this role is $60000 to $85000 yearly base salary + any variable comp This range represents the anticipated low and high end of the salary for this position Actual salaries will vary and are based on a multitude of nondiscriminatory factors including final role leveling decisions a candidates relevant work experiencesskills and geographic location within the United States Note salary ranges for nonUS candidates may be higher or lower than the US numbers above depending on location<span><p> <p>Salary is one component of Swiftlys total compensation package which also includes stock options competitive benefits 401k matching a fantastic team and culture opportunity to have a huge impact emphasis on professional growth and holistic wellness and other perks<p> <p><br ><p> <p><b>Beyond the Skills<b><p> <p>We are looking for candidates who are passionate about mobility sustainability or missionoriented projects that have a significant realworld impact Ideal candidates encompass the core values of our company<p> <p><span><span> Team Together we are more effective and better supported<p> <p><span> <span>Impact Drive impact for our customers our company and all of our teams<p> <p><span><span> Diversity See differing perspectives as ways to address our weaknesses and find new strengths<p> <p><span><span> Communication Assume others internally and externally have good intentions<p> <p><span><span> Feedback We share feedback because we want each other to grow professionally and personally<p> <p><span><span> Growth Foster personal professional and company growth<p> <p><br ><p> <p><b>Benefits<b><p> <p><span><span> Competitive salary<p> <p><span><span> Stock options for every employee<p> <p><span><span> Medical Dental and Vision<p> <p><span><span> 401k with Employer Match<p> <p><span><span> Flexible Spending Account FSA<p> <p><span><span> Home office setup reimbursement <p> <p><span><span> Monthly cellinternet reimbursement<p> <p><span><span> Monthly Be Well stipend <p> <p><span><span> Flexible PTO with a required minimum<p> <p><span><span> Flexible work environment<p> <p><span><span> 1617 paid holidays including 4 holidays in months without US national holidays in 2024<p> <p><span><span> 8 fully paid weeks of leave for child birthadoption<p> <p><br ><p> <p><b>Travel note <b><span>Swiftly employees can generally expect to travel 12 times a year for inperson company or team offsites As a fully distributed company we consider these offsites important for cultivating strong relationships across our teams Attending these inperson is expected and encouraged although we understand everyone has different personal circumstances and we will consider requests for exceptions Customerfacing team members and other specific roles may be expected to travel more frequently <span><p> <p><br ><p> <p><b>We are a truly missiondriven culture that is set to change the world of transit<b><p> <p><br ><p> <p><br ><p> <p><b>We are an equal opportunity employer we are committed to a workplace that is as dynamic diverse and passionate as the communities we serve<b><p> <p><br ><p> <p>Because we work with public agencies we participate in EVerify <p> <p><br ><p> <p><p>
Freelance Data Journalist
Company: hims & hers
Location: Remote
Posted Apr 13, 2024
Hims & Hers Health, Inc. is a leading health and wellness platform offering nonprescription products and personalized prescription solutions for various health conditions. They are seeking a data-driven journalist to create compelling narratives around their core treatment categories, including sex, hair, and weight loss. The role involves developing data-driven whitepapers, analyzing publicly available data, generating story ideas, and collaborating with the editorial team. The ideal candidate should have strong analytical skills, creative thinking, excellent communication skills, and the ability to thrive in a fast-paced environment.
Project Manager
Company: Apogee Therapeutics
Location: Remote
Posted Apr 13, 2024
Apogee Therapeutics is a well-funded biotechnology company seeking to develop differentiated biologics for the treatment of various inflammatory and immunology indications. The company offers a fast-paced, highly dynamic environment with opportunities for professional growth and development.
Technical Support Engineer III, Bilingual
Company: Brain Corp
Location: Remote
Posted Apr 13, 2024
Brain Corp, a San Diego-based AI company, is seeking a bilingual Technical Support Engineer III. The role involves supporting the hardware and software of their robot fleet, proactively monitoring deployed robots, conducting independent troubleshooting, and serving as a Subject Matter Expert for customers and OEMs. The ideal candidate should be fluent in Spanish, proficient in Linux, and experienced with data dashboards and ticketing systems. They should also possess strong analytical and troubleshooting skills, excellent communication abilities, and the capacity to collaborate effectively within teams. The position requires international travel to client sites in Mexico and Canada.
Cloud Architect
Company: Woodruff Sawyer
Location: Remote
Posted Apr 13, 2024
Woodruff Sawyer, a top insurance brokerage with over 100 years of experience, is seeking a Cloud Architect. The role involves architectural oversight of server and cloud infrastructure, ensuring reliability, stability, and resiliency. The Cloud Architect will work closely with the Director of IT Infrastructure to create a world-class, secure, and innovative server infrastructure. Key responsibilities include providing technical expertise, validating infrastructure designs, participating in deployments, partnering with the security team, and staying updated on industry trends. The ideal candidate has 4+ years of experience with Microsoft Windows and Azure in a hybrid environment, knowledge of cloud networking and firewalls, scripting and task automation skills, and proficiency with Windows Active Directory, Azure Entra, and group policy. Excellent communication and interpersonal skills are required, along with experience in performance tuning, project management, and customer service. Insurance industry experience is preferred but not required.
Senior Security Engineer
Company: Wikimedia Foundation
Location: Remote
Posted Apr 13, 2024
The Wikimedia Foundation is looking for a Senior Security Engineer to join the Product Security team to build new security technologies to protect Wikipedia and other projects. The role involves designing and coding new features to protect users and ensuring the platform remains resilient against attacks.
Corporate News Reporter, Investopedia
Company: Dotdash Meredith
Location: Remote
Posted Apr 14, 2024
Investopedia, a leading financial education website, is seeking a Corporate News Reporter with 2-5 years of financial journalism experience. The role involves reporting on corporate news developments, writing engaging news articles, and collaborating with the news team. The ideal candidate should have strong research, writing, and analytical skills, and a commitment to high journalistic standards. The position is based in New York City and offers a competitive salary range of $50,400 - $72,000, along with comprehensive benefits.
Finance Project Manager
Company: Wikimedia Foundation
Location: Remote
Posted Apr 13, 2024
The Wikimedia Foundation, the non-profit behind Wikipedia, seeks a Finance Project Manager. This role involves managing financial reporting and forecasting processes, leading business and financial analytics, and collaborating with various teams. The ideal candidate has 2+ years of experience in program or project management, finance, or similar fields, with a strong understanding of financial reporting systems and project management tools. They should be comfortable working in a complex environment, solving problems, and adapting to change. The role is remote and open to candidates in UTC-8 to UTC-4 time zones.
Sr Technical Writer, Lead Analyst - Remote - Evernorth
Company: Cigna
Location: Remote
Posted Apr 15, 2024
The Cigna Group is seeking a Senior Technical Writer with 3-5 years of experience in technical writing. The role involves creating and maintaining processes, procedures, and user resources, collaborating with various departments, and participating in a dynamic authoring environment. The position offers a competitive salary, benefits, and opportunities for growth. The ideal candidate should have excellent written, organizational, and analytical skills, and be comfortable working in a fast-paced environment.
Sales Account Executive - MNI (Tampa/Orlando/Jacksonville)
Company: Dotdash Meredith
Location: Remote
Posted Apr 14, 2024
The Sales Account Executive position at MNI involves assessing market potential, meeting with local/regional businesses, and developing integrated advertising and marketing programs. The role requires a proven sales history, strong consultative approach, and the ability to exceed annual revenue goals. Key responsibilities include achieving revenue goals, prospecting new business, developing integrated media plans, and providing excellent customer service. The ideal candidate should have a college degree, 3+ years of sales experience, and exceptional presentation and communication skills.
Sales Specialist
Company: Aya Healthcare
Location: Remote
Posted Apr 14, 2024
Aya Healthcare, a rapidly growing workforce solutions provider in the healthcare industry, is seeking a Sales Specialist or Client Engagement Specialist. The role involves creating relationships with hospitals and healthcare systems to win new business, leveraging Aya's suite of services and software. The company is known for its exceptional experiences, high-energy culture, and commitment to employee satisfaction. Required qualifications include 2+ years of business development experience in nursing or allied healthcare staffing, proven top sales performance, and an insatiable desire to win. Aya offers comprehensive benefits, including free premium insurance, generous 401(k) match, and unlimited DTO. The anticipated pay scale is $60,000 to $80,000 annually, plus commission.