Award-Winning Culture Jobs in USA
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Staff Software Engineer
Company: Wmg
Location: USA
Posted Apr 20, 2024
<div>At Warner Music Group were a global collective of music makers and music lovers tech innovators and inspired entrepreneurs gamechanging creatives and passionate team members Here we know that each talent makes our collective bolder and brighter <div><div><br><div><div>Technology is one of the most important parts of our business Whether its signing up new artists ensuring we provide the right data to Spotify YouTube and other digital service providers or helping artists use the latest AI tools and make thoughtful decisions with datadriven insights technology plays an invaluable role in our success The engineering team at Warner Music Group makes all of it a reality <div><div><br><div><div><b>What Youll Do<b><div><div> Reimagine and implement the future of tech for the music industry <div><div> Work as part of a dynamic and highly effective team <div><div> Own the creation and delivery of highly innovative products <div><div> Learn and grow as a professional through close collaboration with your team members and engineering leaders and by being part of culture of continuous improvement and learning<div><div><br><div><div><b>Responsibilities<b><div><div> Owning defining the technical vision and driving innovation for key technical systems in your area of ownership<div><div> Writing clean optimized and reusable code <div><div> Delivering work following established standards and best practices such as test automation test coverage etc<div><div> Creating clear comprehensive technical design documents <div><div> Mentoring more junior engineers <div><div> Collaborating closely with key music industry stakeholders as well as colleagues in NYC Los Angeles and London <div><div><br><div><div><b>Requirements<b><div><div> You have an undergraduate degree in Computer Science Computer Engineering or other related field<div><div> You have at least 8 years of experience in working for software development company as a Software Engineer <div><div> You are able to successfully drive the optimal and efficient design and implementation of complex technical systems which span multiple teams<div><div> You write or refactor code with maintainability and optimization in mind improve test coverage and have sound judgment when making design tradeoff decisions You also contribute highquality code reviews<div><div> You write comprehensive technical designs for complex systems which clearly communicate technical tradeoffs and assumptions<div><div> You continuously improve quality of code and systems under your ownership not only through code but also by defining technical best practices and efficient development processes <div><div>Your bias is towards action and you always find ways to deliver better solutions more efficiently<div><div>Youre an empathetic team member who works well in a team environment and communicates effectively<div><div>You have a Bachelors degree or above in a relevant discipline including Computer Science Computer Engineering Electrical Engineering Candidates with Bachelors or Masters degrees in fields such as Physics or Mathematics may also be considered if they have highly relevant professional experience<div><div>About us<div><div> <div><div>As the home to 300 Elektra Asylum Atlantic East West FFRR Fueled by Ramen Nonesuch Parlophone Rhino Roadrunner Sire Warner Records Warner Classics and several other of the worlds premier recording labels Warner Music Group champions emerging artists and global superstars alike And our renowned publishing company Warner Chappell Music represents genrespanning songwriters and producers through a catalogue of more than one million copyrights worldwide Were the home to WMX the next generation services division that connects artists with fans and amplifies brands in creative immersive and engaging ways and Alternative Distribution Alliance ADA the groundbreaking global distribution company for independent artists and labels <div><div>Together we are Warner Music Group Music With Vision amp Voice <div><div><br><div><div><span style=fontsize inherit>WMG is committed to inclusion and diversity in all aspects of our business We are proud to be an equal opportunity workplace and will evaluate qualified applicants without regard to race religious creed color age sex sexual orientation gender gender identity gender expression national origin ancestry marital status medical condition as defined by state law genetic characteristics or cancer physical or mental disability military service or veteran status pregnancy childbirth and related medical conditions genetic information or any other characteristic protected by applicable federal state or local law<span><div><div><br><div><div><span style=fontsize inherit>Copyright © 2023 Warner Music Inc<span><div><div><br><div><div>Love this job and want to apply<div><div><br><div><div>Click the Apply link at the top of the page or apply directly with your LinkedIn Applying with LinkedIn will import all of the information you put in your profile but will still allow you to upload a resume and cover letter<div><div> <div><div>Dont be discouraged if you dont hear from us right away Were taking our time to review all resumes and to find the best people for WMG<div><div> <div><div>Thanks for your interest in working for WMG We love it here and think you will too<div><div><br><div><img src=httpsremotivecomjobtrack1907461blankgifsource=publicapi alt=>
Accounts Receivable Coordinator
Company: Vial
Location: USA
Posted Apr 20, 2024
<p class=jobDescription> <p> <strong> Who We Are <strong> <p> <p> <p> <p> Vial is a global techdriven CRO providing nextgeneration clinical trial management services The Vial CRO powers its drug discovery arm Battery Bio an AIpowered hyper scalable biotech Battery Bio harnesses Vials unique 90 lower cost structure to produce more affordable drug development with efficient streamlined clinical trials <p> <p> <p> <p> Our mission is to reimagine the drug discovery process to empower scientists to cure all human disease We have assembled a talented team of clinical operators chemists and innovative thinkers to achieve this vision <p> <p> <p> <p> Vial is a San Francisco Californiabased company founded by Simon Burns in October 2020 Since our founding we have become a fastgrowing company of 100+ employees with over $100 million in funding from esteemed investors including General Catalyst Box Group and Byers Capital <p> <p> <p> <p> Vial is rebuilding the infrastructure to advance research By deploying technology at every step we are creating a more efficient future for drug discovery <p> <p> <p> <p> <strong> Job Overview <strong> <p> <p> <p> <p> We are seeking a detailoriented and organized individual to join our finance team as an Accounts Receivable Coordinator The primary responsibility of this role is to ensure the timely collection of payments owed to the company by clients or customers The Accounts Receivable Clerk will be responsible for invoicing clients monitoring accounts and following up on overdue payments <p> <p> <p> <p> <p> <p> <strong> What youll do <strong> <p> <ul> <li> <p> Generate and issue invoices based on services rendered or products sold <p> <li> <li> <p> Monitor and follow up on customer accounts for overdue payments <p> <li> <li> <p> Communicate with customers to resolve billing discrepancies and disputes <p> <li> <li> <p> Maintain accurate records of all accounts receivable transactions <p> <li> <li> <p> Reconcile accounts receivable ledger to ensure accuracy and completeness <p> <li> <li> <p> Prepare aging reports and other financial reports related to accounts receivable <p> <li> <li> <p> Assist with monthend and yearend closing processes <p> <li> <ul> <p> <p> <p> <strong> What were looking for <strong> <p> <ul> <li> <p> Associates or Bachelors degree in Accounting or Finance preferred <p> <li> <li> <p> Proven experience in accounts receivable or a related field <p> <li> <li> <p> Proficiency in accounting software Xero andor Netsuite and Microsoft Excel <p> <li> <li> <p> Biotechnology or relevant experience strongly preferred <p> <li> <li> <p> Excellent communication skills both written and verbal <p> <li> <li> <p> Strong attention to detail and accuracy <p> <li> <li> <p> Ability to prioritize tasks and meet deadlines in a fastpaced environment <p> <li> <li> <p> Solid understanding of basic accounting principles <p> <li> <ul> <p> <p> <p> <p> <p> $65000 $75000 a year <p> <p> <strong> Why Youll Love Working At Vial <strong> <p> <p> <p> <p> <strong> We are innately curiosity <strong> We found our calling in clinical trials after learning the pain points directly It is our curiosity that propels us to keep building finding new challenges and fulfilling our vision of reimagining clinical trials <p> <p> <strong> We believe in autonomy <strong> Team members do their best work when given autonomy In order to make an impact on the scale of the Vial vision we built our culture to enable each Vial team member to feel ownership of their domain <p> <p> <strong> We take pride in building mastery <strong> We believe in building master in a craft Craftsmanship a pride in ones craft is key to prolonged engagement on a difficult challenge Vials culture is one of highly autonomous deeply focused experts working on an immensely hard problem together <p> <p> <strong> Our strength is moving fast and staying humble <strong> We believe that if we build a team that is intellectually honest that we stay nimble and keep an open mind to all solutions well be adaptive and solve the problems that face us at every turn <p> <p> <p> <p> <strong> Benefits <strong> <em> Not applicable to Contract or Temp Positions <em> <p> <p> Competitive Equity Compensation <p> <p> Comprehensive benefits package including Medical Dental and Vision insurance <p> <p> 401k or RRSP Plan with Company Matching after first 90 days of employment <p> <p> One time Remote Office Setup Stipend <p> <p> Paid Parental Leave <p> <p> RemoteFirst Flexible Work Schedule <p> <p> Unlimited Vacation <p> <p> <p><p>
HR Systems Specialist
Company: BPM LLP
Location: USA
Posted Apr 20, 2024
<p class=jobDescription> <p> <strong> <u> BPM Overview <u> <strong> <p> <p> <p> <p> What does BPM stand for Innovation opportunity community diversity inclusivity flexibility and so much more <p> <p> <p> <p> BPM stands for Because People Matter because at our core our people drive everything we do and how we do it <p> <p> <p> <p> We are a forwardthinking professional services firm providing modern solutions to businesses across the globe We focus on comprehensive assurance tax and consulting services for our clients and we provide our people and our community with the resources to lead meaningful and purposeful lives <p> <p> <p> <p> While we are one of the largest Californiabased firms our flexible work locations and schedules mean we have professionals across the continent BPM offers a rich diversity in clients industries and overall work Our teams and our clients drive us to provide quality services and ignite unique insights and ideas that contribute to our continued success Our clients come from different backgrounds and industries which keep our people intellectually challenged every day <p> <p> <p> <p> Our initiatives and ideals lead to our continued recognition as one of the Best Places to Work in the Bay Area and beyond We are dedicated to providing meaningful careers for all of our employees along with fostering an environment that allows an integrated lifestyle Our flexible culture allows our professionals to live a balanced lifestyle between their work responsibilities and personal commitments <p> <p> <p> <p> <strong> <u> Position Overview <u> <strong> <p> <p> <p> <p> Youre a wizard when it comes to navigating implementing optimizing and maintaining Human Resource Management Systems HRMS You have led or been involved in many projects including successfully assessing selecting and implementing systems like UKG Paycom Paylocity and ADP You have experience processing payroll and have also led or been part of a PEO transition effort You want to use your knowledge experience and passion for all things systems and data to add value to a variety of clients while maintaining a worklife balance Really we mean it You have worked a 95 endured lengthy commutes and you are ready for your career to look and feel differently but arent sure if that opportunity really exists Hint IT DOES You are content working a flexible schedule from a few hours a week to full time on occasion <p> <p> <p> <p> Your natural communication approach is one that effectively respectfully and inclusively builds a sense of belonging among employees who differ from one another You are able to successfully translate your technical knowledge to any audience so that they understand the message you are conveying You are not afraid to get into the weeds but you are also a strategic thinker and proactive problem solver Your system focused brain helps you to be able to find ways to cohesively meet project milestones while also supporting key stakeholders and business drivers <p> <p> <p> <p> When youre considering a new job its normal to have a ton of questions Here are a few things we get asked all of the time <p> <p> <p> <p> <u> If I am working parttime can I still be eligible for benefits <u> <p> <p> YES BPM employees who work a minimum of 20 hours a week are eligible for paid holidays PTO health insurance benefits and more <p> <p> <p> <p> <u> I am tired of the daily grind of a commute where are you located <u> <p> <p> With the exception of scheduled video meetings you get to work in the comfort of your own home in your PJs if youd like This is part of that worklife balance we were talking about <p> <p> <p> <p> <u> What makes BPMs HR Team so special <u> <p> <p> The people Each of us come from different backgrounds and bring different experiences to the table You arent expected to know it all because we all are a collaborative team of HR professionals that are here to support each other as we support our clients <p> <p> <p> <p> <p> <p> <p> <p> <p> <p> Wondering if you should apply <p> <p> <p> <p> At BPM we are people who value people We are progressive and purposeful We are a firm with flexibility Our shared entrepreneurial spirit drives us to see and do things differently And our passion for people makes BPM a place where everyone feels welcome valued and part of something bigger <p> <p> <p> <p> <p> <p> <p> <p> BPM provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws <p> <p> <p> <p> For positions based in San Francisco consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance <p> <p> <p> <p> Please note this posting is for prospective candidates only Unsolicited thirdparty resume submissions will be considered property of BPM and will not be acknowledged or returned <p><p>
Senior Manager - HRBP
Company: Scribd
Location: USA
Posted Apr 20, 2024
<p class=jobDescription> <p> At Scribd pronounced scribbed our mission is to spark human curiosity Join our team as we create a world of stories and knowledge democratize the exchange of ideas and information and empower collective expertise through our three products Everand Scribd and Slideshare <p> <p> <p> <p> We support a culture where our employees can be real and be bold where we debate and commit as we embrace plot twists and where every employee is empowered to take action as we prioritize the customer <p> <p> <p> <p> We love collaborating and investing time in our Scribd community and we create intentional inperson moments with each other to build culture and connection And it is through our flexible work benefit Scribd Flex that we enable employees in partnership with their manager to choose the workstyle that best suits their individual needs and preferences <p> <p> <p> <p> <strong> <u> About the role and the team <u> <strong> <p> <p> Scribd is a global company of 300+ employees and growing rapidly We are looking for a Senior Manager to lead our HRBP function and business partnering strategy across the organization The primary responsibility of this role is to align HR strategies and practices with the overall business objectives of Scribd This role will sit within the HR team reporting to Scribds Senior Director of People and will have management responsibilities <p> <p> <p> <p> Working closely with members of the HR team and broader People team this role will support the execution of initiatives across the organization including but not limited to performance management coaching employee relations compensation engagement and retention career development and benefits <p> <p> <p> <p> <strong> <u> About you <u> <strong> <p> <p> You are one who thrives in a fastmoving quickly changing atmosphere You have experience as a strategic partner to business leaders providing guidance and support on all aspects of human resources management to help drive company success in the fastpaced and competitive tech industry You understand the need to move quickly and wear many hats when required Youre a creative outofthebox thinker with strong influencing skills who is willing to take risks to help us build and scale <p> <p> <p> <p> <strong> <u> Responsibilities What you will do <u> <strong> <p> <p> <strong> Strategic HR business partnership <strong> <p> <p> Leverage deep understanding of the business strategy to provide expert insight to Executives and Leaders in the organization on HR related matters including performance management talent mapping development succession management organization effectiveness and organizational design <p> <p> Consult and coach all levels of management to build and develop high performing diverse and inclusive teams <p> <p> Be a strategic advisor to employees across the organization to enable them to do their best work every day <p> <p> Provide datadriven recommendations to address gaps opportunities and enhance the health performance and organizational effectiveness across all divisions <p> <p> <p> <p> <strong> HR Execution <strong> <p> <p> Demonstrate strong competency within the functional areas of HR including but not limited to Employee Relations Performance Management Coaching Employee Engagement Compensation amp Total Rewards People Analytics Learning amp Development LOA Management Immigration Compliance Communications and Change Management <p> <p> Roll up sleeves to execute a full range of HR duties from highlevel strategy to daytoday HR operations <p> <p> Drive planning and implementation of companywide People initiatives <p> <p> Mix strong business judgment with HR knowhow to solve problems and get to the root cause of any issue design and quickly implement solutions <p> <p> Resolve employee relation issues quickly and effectively with tact and diplomacy <p> <p> Enable and grow talent by being proficient in our Performance Management and Learning amp Development programs <p> <p> Partner with other members of the People team to ensure successful execution of our People Strategy <p> <p> Champion Scribds compensation philosophy and programs <p> <p> Champion Scribd Humans our Diversity Equity and Inclusion program <p> <p> Partner with colleagues in Finance Legal IT to improve crossfunctional processes <p> <p> Act with integrity and ethics in handling confidential information <p> <p> <p> <p> <strong> <u> You Have Were looking for Requirements <u> <strong> <u> <u> <p> <p> You have 810 years of relevant HR GeneralistBusiness Partner experience in a fastpaced agile environment <p> <p> You are able to think like a consultant communicate like a coach and strategically advise all levels of the organization <p> <p> You are exceptional at developing effective relationships with employees managers and colleagues <p> <p> You are tenacious and refuse to stop at anything less than exceptional <p> <p> You have the ability to be both strategic and tactical <p> <p> You act without being told what to do proactively getting things done <p> <p> You confidently yet respectfully handle tough conversations <p> <p> You are a skilled communicator in pen and voice phone or live you make the right points with clarity <p> <p> You have strong knowledge of Employment law and practices and execute them with confidence specifically you are experienced in CA Employment law <p> <p> You enjoy fast paced growth and change easily adapting to changing priorities <p> <p> You have a Bachelors degree additional HR related certifications or degrees a plus <p> <p> You are familiar with various HR systems and have experience working in a Mac environment using GSuite <p> <p> <p> <p> <p> <p> <p> <p> At Scribd your base pay is one part of your total compensation package and is determined within a range Our pay ranges are based on the local cost of labor benchmarks for each specific role level and geographic location San Francisco is our highest geographic market in the United States In the state of California the reasonably expected salary range is between $119000 minimum salary in our lowest geographic market within California to $192500 maximum salary in our highest geographic market within California <p> <p> <p> <p> In the United States outside of California the reasonably expected salary range is between $98000 minimum salary in our lowest US geographic market outside of California to $182750 maximum salary in our highest US geographic market outside of California <p> <p> <p> <p> In Canada the reasonably expected salary range is between $122000 CADminimum salary in our lowest geographic market to $183250 CADmaximum salary in our highest geographic market <p> <p> <p> <p> We carefully consider a wide range of factors when determining compensation including but not limited to experience jobrelated skill sets relevant education or training and other business and organizational needs The salary range listed is for the level at which this job has been scoped In the event that you are considered for a different level a higher or lower pay range would apply This position is also eligible for a competitive equity ownership and a comprehensive and generous benefits package <p> <p> <p> <p> <strong> Benefits Perks and Wellbeing at Scribd <strong> <p> <p> <em> Benefitsperks listed may vary depending on the nature of your employment with Scribd and the geographical location where you work <em> <p> <p> Healthcare Insurance Coverage MedicalDentalVision 100 paid for employees <p> <p> 12 weeks paid parental leave <p> <p> Shorttermlongterm disability plans <p> <p> 401kRSP matching <p> <p> Tuition Reimbursement <p> <p> Learning amp Development programs <p> <p> Quarterly stipend for Wellness Connectivity amp Comfort <p> <p> Mental Health support amp resources <p> <p> Free subscription to Scribd + gift memberships for friends amp family <p> <p> Referral Bonuses <p> <p> Book Benefit <p> <p> Sabbaticals <p> <p> Company wide events <p> <p> Team engagement budgets <p> <p> Vacation amp Personal Days <p> <p> Paid Holidays + winter break <p> <p> Flexible Sick Time <p> <p> Volunteer Day <p> <p> Companywide Diversity Equity amp Inclusion programs <p> <p> <p> <p> <strong> Want to learn more about life at Scribd <strong> <a class=fontbold underline fontbold underline postingslink href=httpswwwlinkedincomcompanyscribdlifef42fcc769e50442089c3f17996272302viewAsMember=true rel=noopener noreferrer nofollow target=blank> <strong> wwwlinkedincomcompanyscribdlife <strong> <a> <p> <p> <p> <p> <p> <p> <strong> We want our interview process to be accessible to everyone You can inform us of any reasonable adjustments we can make to better accommodate your needs by emailing accommodationsscribdcom about the need for adjustments at any point in the interview process <strong> <p> <p> <p> <p> <strong> Scribd is committed to equal employment opportunity regardless of race color religion national origin gender sexual orientation age marital status veteran status disability status or any other characteristic protected by law We encourage people of all backgrounds to apply and believe that a diversity of perspectives and experiences create a foundation for the best ideas Come join us in building something meaningful <strong> <p> <p> <p> <p> <p> <p> <em> Remote employees must have their primary residence in Arizona California Colorado Connecticut Delaware DC Florida Georgia Hawaii Iowa Massachusetts Maryland Michigan Missouri Nevada New Jersey New York Ohio Oregon Tennessee Texas Utah Vermont Washington Ontario Canada British Columbia Canada or Mexico This list may not be complete or accurate and candidates should speak with their recruiter about their specific location for remote work <em> <p> <p> <p> <p> LIRemote <p><p>
Manager, Technical Support
Company: Punchh
Location: USA
Posted Apr 20, 2024
<div class=contentintro><p style=textalign>Hi there Were PAR and our purpose is<p> <p style=textalign><strong>To deliver solutions that connect people to the restaurants meals and moments they love<strong><p> <p style=textalign>We take that responsibility very seriously As a leading provider of technology to the top restaurant brands in the world were calling all rebels instigators idealists and builders to join our constantly growing team<p> <p style=textalign>PAR invented the first standalone point of sale terminal over 40 years ago yet we operate much like a startup at the forefront of restaurant technology Today our solutions span Customer loyalty engagement restaurant management payment services drivethru and full POS integrations These solutions are used to serve tens of millions of guests every day in over 120 countries <p> <p style=textalign>Our mission is to build the number one restaurant technology company in the world and were off to great start<p> <p>We believe that our ambition is only limited by our ability to attract and retain great people people who are up for the challenge to change the game with us If it sounds like you belong here we should meet<p> <p> <p><div><p>The <strong>Technical Support Manager<strong> leads a team of Technical Support Agents who care for PARs customers serving as the first level of support for our Customer Support team This person must be creative ambitious and eager to be part of growing the company Must be able to collaborate with other departments to escalate and resolve issues that arise This individual can build a great team by identifying talented support technicians inspiring them to grow personally and professionally and perfect them to empathize with the customer and do what it takes to deliver support that exceeds expectations This individual will also build metrics that identify customer satisfaction technician performance and overall service delivery performance<p> <p><span style=textdecoration><em>This role will be based in Miami Florida working remotely and onsite at a critical customers office occasionally<em><span><p> <p><span style=textdecoration><em>The shift for this position is Tuesday Saturday 10 AM 730 PM EST<em><span><p> <p><strong><u>Job Responsibilities<u><strong><p> <ul style=> <li style=>Attract hire train and motivate technical support agents to perform at their highest potential<li> <li style=>Assist in developing ongoing trainingsupport for the technical teams Provide training to the team as changes are made and implemented <li> <li style=>Organize and oversee the schedule for support staff and team leads holding employees accountable to that schedule<li> <li style=>Create an environment that promotes curiosity continuous improvement and fun creativity<li> <li style=>Lead by example in setting a high bar in delivering customer service and company values<li> <li style=>Continually assess performance develop improvement plans and implement solutions to drive continuous improvement ensuring support agents have the resources crossfunctional relationships and processes necessary to ensure success and sustained performance To be done through regularly scheduled 1 on 1s and other meetings<li> <li style=>Provide constructive and timely performance evaluations per PAR processes<li> <li style=>Plans directs and controls the development and assigning of work among team providing support and direction<li> <li style=>Manage Team Leads in collaboration with the other L1 Managers in following workflow processes driving accountability with the frontline support reps and effective escalation resolution<li> <li style=>Handle issues affecting our customers as a main point of contact on customer escalations<li> <li style=>Work to train and develop Team Leads preparing them for career development within a manager role<li> <li style=>Work to prepare staff for career development and advancement<li> <li style=>Drive daily case management success from detection to resolution and dissatisfaction issues for customer accounts leading to ongoing enhanced customer experiences<li> <li style=>Drive KCSRight Answers methodologies through support center supporting KCS commitments and duties as assigned<li> <li style=>Evaluate current processes technology and organizational skills to identify areas of improvement and opportunities for advancement<li> <li style=>Constantly seek improvements that increase proactive support while reducing reactionary activities<li> <li style=>Work closely with technical support agents and engineers and any other departments needed to identify and resolve technical issues through problem solving and coaching<li> <li style=>Works closely with assigned ConceptsBrands during onboarding and setup of their business Maintain relationships as needed to ensure quality support is provided<li> <li style=>Attend ConceptBrand meetings as needed to report KPIsSLAs as requested<li> <li style=>Design and implement Technical Support processes for the team<li> <ul> <p><strong><u>Qualifications<u><strong><p> <ul style=> <li style=><strong>Minimum 2+ years management experience leading teams and growing world class customer support operations<strong><li> <li style=><strong>Minimum 2+ years working in a call center environment with baseline goalsKPIs<strong><li> <li style=><strong>B<strong><strong>ilingual preferred English amp Spanish fluency a PLUS<strong><li> <li style=><strong>Must be able to work this shift Tuesday Saturday 10 AM 730 PM EST <strong><li> <li style=><em>Demonstrated track record of providing worldclass technical support for a SaaS platform is highly preferred<em><li> <li style=>Customerdriven mindset you are a tireless advocate for customers<li> <li style=>Can effectively prioritize and escalate customer issues and drive rapid resolution with a focus on customer experience<li> <li style=>Can balance customer needs against PAR goals and processes while utilizing data<li> <li style=>Ability to influence and build successful working relationships with a diverse set of customers<li> <li style=>Excellent writtenverbal communication and presentation skills<li> <li style=>Proven capability of successful delivery of support metrics KPI developmentmonitoring and reporting out to leadership team<li> <li style=>CompTIA A+ certification is a plus<li> <li style=>KCS knowledge and understanding a plus<li> <li style=>AA degree a plus<li> <li style=>Strong analytical and problemsolving skills<li> <ul> <p> <p> <p><strong><u>Who We Are <u><strong><p> <p>At PAR we believe we will win or lose through the culture we build<p> <p>Our culture is built on 4 values<p> <ul style=> <li style=>Speed we are the kind of people who do not wait for the elevator<li> <li style=>Ownership we want owners not renters<li> <li style=>Focus success is built from focusing on what matters most<li> <li style=>Winning Together for PAR to win we need our customers our employees our suppliers our shareholders and our community to succeed<li> <ul> <p> <p> <p style=margin>The base salary range for this position is $70K$75K USD per year commensurate with work location experience skills certifications education and prior accomplishments<p> <p style=margin>The position may be eligible for additional compensation including a bonus commission andor equity as applicable<p><div class=contentconclusion><p> <p> <p>PAR is proud to provide equal employment opportunities EEO to all employees and applicants for employment without regard to race color religion sex national origin age disability or genetics We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws If you require reasonable accommodation to complete a job application preemployment testing a job interview or to otherwise participate in the hiring process or for your role at PAR please contact <a href=22mailtoparleavepartechcom22 rel=nofollow target=blank>parleavepartechcom <a>If youd like more information about your EEO rights as an applicant please visit the US Department of Labors website <p><div><img src=httpsremotivecomjobtrack1907298blankgifsource=publicapi alt=>
CDN Site Reliability Engineer L4/5 - Open Connect
Company: Netflix
Location: USA
Posted Apr 20, 2024
<p class=jobDescription> <p> <strong> About the role <strong> <p> <p> <p> <p> In this role you will support the CDN delivery and daytoday livestreaming operations for Netflix As a Live CDN SRE you will be participating in the preparation validation and execution of live streaming focused initiatives in collaboration with related production and engineering teams <p> <p> <p> <p> You will impact multiple areas of the live event lifecycle from the planning phase through testing and event launch days You will be leading innovation initiatives implementing new features and driving enhancements in the streaming services delivery <p> <p> <p> <p> <p> <p> <strong> Responsibilities <strong> <p> <ul> <li> <p> Drive continual improvement in resilience observability monitoring instrumentation and automation with the primary goal to maintain highly scalable and reliable CDN services worldwide with excellent quality of experience QoE <p> <li> <li> <p> Implement automate execute and analyze the results from a broad range of streaming CDN delivery focused functional performance resilience and fault injection testing <p> <li> <li> <p> Coordination collaboration and partnership across multiple stakeholders for the smooth execution of livestreaming events <p> <li> <li> <p> Aggregate analyze and correlate large amounts of server and application performance data Use the innovative Netflix Big Data platform as a highly flexible specialized and efficient toolset for service delivery optimization and system reliability improvements <p> <li> <li> <p> Participate in an oncall rotation and be able to work with flexible hours based on the live events schedule <p> <li> <ul> <p> <p> <p> <strong> Qualifications <strong> <p> <ul> <li> <p> 3+ years service reliabilityoperational experience running large scale high performance systems amp internet services with focus on livestreaming and videoondemand VOD delivery <p> <li> <li> <p> Knowledge of and proven experience with CDNs and HTTP cacheproxy technologies Experience supporting livestreaming CDN delivery on a large scale is a plus <p> <li> <li> <p> Expertlevel knowledge of Unix or Linux system engineering fundamentals networking storage operating systems at scale We happen to use FreeBSD <p> <li> <li> <p> Proficient understanding of networking principles transport and application protocols especially TCPIP BGP DNS TLS and HTTPS <p> <li> <li> <p> Experience with using distributed analytic processing technologies Hive PrestoTrino Spark SQL etc <p> <li> <li> <p> Proficient in a programming language such as Python or Go <p> <li> <li> <p> Ability to work in a highly collaborative environment and to communicate effectively with internal and external partners <p> <li> <li> <p> Preferred BS in Computer Science Electrical or Computer Engineering or equivalent professional experience <p> <li> <ul> <p> <p> <p> <strong> Things that show how we think <strong> <p> <ul> <li> <p> <a class=fontbold underline fontbold underline postingslink href=httpswwwyoutubecomwatchv=0G5BolDEwvw rel=noopener noreferrer nofollow target=blank> Resiliency Practices in Managing CDN <a> <p> <li> <li> <p> <a class=fontbold underline fontbold underline postingslink href=httpswwwusenixorgconferencesrecon23americaspresentationortiz rel=noopener noreferrer nofollow target=blank> Measuring RealLife Latency of the Internet A Netflix Story <a> <p> <li> <li> <p> <a class=fontbold underline fontbold underline postingslink href=httpsyoutubenHG8d14FWxY rel=noopener noreferrer nofollow target=blank> Mastering NearReal Time Telemetry and Big Data <a> <p> <li> <li> <p> <a class=fontbold underline fontbold underline postingslink href=httpswwwyoutubecomwatchv=36qZYL5RlgY rel=noopener noreferrer nofollow target=blank> FreeBSD optimization used by Netflix to serve 800 Gbs from a single server <a> <p> <li> <ul> <p> <p> <p> <p> <p> Our compensation structure consists solely of an annual salary we do not have bonuses You choose each year how much of your compensation you want in salary versus stock options To determine your personal top of market compensation we rely on market indicators and consider your specific job family background skills and experience to determine your compensation in the market range The range for this role is $100000 $720000 <p> <p> <p> <p> Netflix provides comprehensive benefits including Health Plans Mental Health support a 401k Retirement Plan with employer match Stock Option Program Disability Programs Health Savings and Flexible Spending Accounts Familyforming benefits and Life and Serious Injury Benefits We also offer paid leave of absence programs Fulltime hourly employees accrue 35 days annually for paid time off to be used for vacation holidays and sick paid time off Fulltime salaried employees are immediately entitled to flexible time off See more detail about our Benefits <a class=fontbold underline fontbold underline postingslink href=httpsjobsnetflixcomworklifephilosophy rel=noopener noreferrer nofollow target=blank> here <a> <p> <p> <p> <p> Netflix is a unique culture and environment Learn more <a class=fontbold underline fontbold underline postingslink href=httpsjobsnetflixcomculture rel=noopener noreferrer nofollow target=blank> here <a> <p> <p> <p> <p> We are an equalopportunity employer and celebrate diversity recognizing that diversity of thought and background builds stronger teams We approach diversity and inclusion seriously and thoughtfully We do not discriminate on the basis of race religion color ancestry national origin caste sex sexual orientation gender gender identity or expression age disability medical condition pregnancy genetic makeup marital status or military service <p><p>
Client Principal
Company: Nearform
Location: USA
Posted Apr 20, 2024
<p class=jobDescription> <p> <strong> This is a remote opportunity for candidates based in the US preferably in the Central or West Coast time zones <strong> <p> <p> <strong> The Opportunity <strong> <p> <p> Growing and dynamic organizations are fuelled and driven by passionate and intellectually curious people Were looking to add more NearFormers who fit this profile At NearForm we are in the fortunate position of having 10 years of experience delivering on missioncritical outcomes for our customers while still retaining the startup feel transparency and intimacy of a closeknit community of technologists <p> <p> We build digital products that provide users of these products with fantastic digital experiences and allow enterprises to go to market faster and improve customer experience while transforming their workflows and advancing our clients digital agendas With recent significant investment into the business NearForm is poised to scale its impact to more enterprises <p> <p> Are you the right person to fuel this growth and add to a wonderfully collaborative culture <p> <p> <strong> The Role <strong> <p> <p> Were looking for an experienced sales professional to come on board in North America to help bring on new customer engagements while also nurturing existing customer engagements into longerterm strategic partnerships <p> <p> As a Client Principal you will identify build and nurture strong lasting relationships with Enterprise clients With the support of Marketing you will bring innovative sales strategies to identify and drive potential client discussions and generate new business In developing these revenueproducing relationships with decisionmaking CxO VP and Director level executives you will drive the sales from initial prospect communication through contract execution This account growth will come through crossselling and upselling working with a crossfunctional squad including Marketing delivery consultingpresales amp solution architecting teams This is an endtoend role <p> <p> <strong> Our Ideal Candidate <strong> <p> <ul> <li> <p> Highly motivated resilient and experienced consulting sales professional with the passion energy and conviction to take on a new challenge <p> <li> <li> <p> Possess strong commercial acumen and is able to demonstrate a track record of creating selling and delivering technology consulting engagements <p> <li> <li> <p> Able to overachieve in a fastpaced quotadriven environment <p> <li> <li> <p> Processdriven and follows proven best practices to achieve success <p> <li> <li> <p> Existing network within target Enterprise clients <p> <li> <li> <p> Possess advanced negotiation skills <p> <li> <li> <p> Provide an add to our culture bringing energy empathy and fun to work daily <p> <li> <li> <p> Willingly embraces travel for essential facetoface interactions and recognizes the pivotal role these engagements play in fortifying lasting relationships <p> <li> <ul> <p> <strong> Primary Responsibilities <strong> <p> <ul> <li> <p> Identifying and closing new business within current clients <p> <li> <li> <p> Develop new upsell and crosssell opportunities by promoting NearForm propositions and capabilities and leveraging ongoing client relationships <p> <li> <li> <p> Lead bids and manage the salesnegotiation process through to the signing of the Statement of Work <p> <li> <li> <p> Work with NearForms network of strategic partners to identify new business opportunities and increase customer value <p> <li> <ul> <p> <strong> Experience Guidelines <strong> <p> <ul> <li> <p> Deep expertise in technologyrelated sales with several years of specific professional services sales to seniorlevel executives of Fortune 2000type companies <p> <li> <li> <p> Track record of meeting or exceeding salesmargin quotas by establishing expanding and closing complex highvalue consulting service engagements <p> <li> <li> <p> Ability to forecast deals and resource requirements with background details supporting your assessment <p> <li> <li> <p> Strong team selling background ability to lead a matrix team of people through complex sales cycles with inside sales field engineering and field consulting <p> <li> <li> <p> Exceptional verbal and written communication skills with the ability to make compelling presentations to an audience of diverse business stakeholders <p> <li> <li> <p> Strong organization time management and prioritization skills <p> <li> <ul> <p> <strong> Benefits <strong> <p> <p> <p> <ul> <li> <p> Medical Vision and Dental Coverage amp 401k <p> <li> <li> <p> Enjoy a comprehensive paid time off package encompassing holidays sick leave and flexible vacation days Take the time you need to recharge care for yourself and make the most of your moments outside of work <p> <li> <li> <p> Work remotely we have a genuine dedication to worklife balance <p> <li> <li> <p> Work flexibility we appreciate there are more important things in life than work so our flexible working culture allows you to work around what matters school run no problem <p> <li> <li> <p> Home Office Support Receive a home office stipend to help you create a comfortable and productive workspace <p> <li> <li> <p> Investment in Growth Access a generous professional development budget to support ongoing learning and career growth <p> <li> <li> <p> Positive Company Culture Join a positive and collaborative company culture that places value on worklife balance <p> <li> <li> <p> The Wellness Hub We have a genuine commitment to fosteringimproving Nearformers wellbeing we offer resources and support including a Nearform advice line which offers confidential support for anything from relationship issues to staying healthy <p> <li> <ul> <p> <p> <p> Although we are widely dispersed NearFormers are a tightlyknit team We trust one another and care about our colleagues We all get together in person at our annual company retreat of course when were not faced with a global pandemic Building on our opensource origins we promote the sharing of thoughts knowledge and ideas <p><p>
Manager - Web and SEO
Company: Lime
Location: USA
Posted Apr 20, 2024
<p class=jobDescription> <p> Lime is the worlds largest shared electric vehicle company Were on a mission to build a future where transportation is shared affordable and carbonfree Our electric bikes and scooters have powered 400+ million rides in 250+ cities on 5 continents replacing an estimated 100+ million car trips Named a Time 100 Most Influential Company and Fast Company Brand That Matters we achieved a fully profitable year in 2022 becoming the first in our industry to reach this milestone <p> <p> <p> <p> <p> <p> Lime is hiring a Manager Website and SEO to join our Global Comms and Brand team In this role youll be a key player in owning Limes online presence while managing our website platform and optimization efforts with quality and speed at a strategic tactical and operational level <p> <p> <p> <p> Were looking for both a strategic thinker inthemoment problem solver AND a builder Our ideal candidate is energized about building scaling and being part of a forwardthinking organization and will have experience working in an evolving international startup environment <p> <p> <p> <p> Youll bring your skills in expert project management and stakeholder management backed up by excellent communication and presentation skills Additionally youll bring experience building crossfunctional alignment with multiple teams <p> <p> <p> <p> <strong> This is a US based remote position The ideal candidate will live within the East Coast time zone <strong> <p> <p> <p> <p> <p> <p> <strong> What youll do <strong> <p> <ul> <li> <p> Proactively identify assess and address business and brand website needs while driving innovation and clear crossfunctional communication <p> <li> <li> <p> Own the maintenance and improvement of a brand website including content management and architectural changes <p> <li> <li> <p> Prepare and oversee longterm web content plans and strategy for website development and presence <p> <li> <li> <p> Ensure compliance with relevant web standards best practices and regulatory requirements such as GDPR and accessibility standards <p> <li> <li> <p> Own SEO strategy ensuring a strong positioning on key topics across multiple languages <p> <li> <li> <p> Track key performance metrics and analyzed traffic and engagement while providing optimization recommendations to the organization <p> <li> <li> <p> Manage all tools software vendor relationships and budget for the website as a channel <p> <li> <ul> <p> <p> <p> <strong> About you <strong> <p> <ul> <li> <p> 5+ years experience in project management and integrated content management SEO <p> <li> <li> <p> Entrepreneurial spirit who can quickly and proactively sort out and sort through ambiguity and complexity <p> <li> <li> <p> Experience managing multilanguage websites using CMS tools for website content management Craft and familiarity with website hosting platforms Cloudflare <p> <li> <li> <p> Deep experience working closely with development teams or perhaps even was on a dev team <p> <li> <li> <p> Experience with data analysis and reporting tools eg GA4 Crazy Egg <p> <li> <li> <p> Exceptional communication and presentation skills with a high attention to detail <p> <li> <li> <p> Analytical and strategic in nature Ability to discern the costbenefit analysis of your time and the company resources Capability to use these skills to drive highimpact initiatives forward <p> <li> <ul> <p> <p> <p> <p> <p> This position is eligible for a base salary <strong> up to <strong> $137000 <strong> <strong> Equity and benefits may be provided as part of the compensation package depending on the position offered Not all candidates will be eligible for the upper end of the salary range Exact salary will ultimately depend on multiple factors which may include the successful candidates skills experience and other qualifications as well as the candidates location of residence In addition to base salary some roles may be eligible for a variable bonus based on a combination of company performance employee performance and management discretion <p> <p> <p> <p> LIRemote <p> <p> LIAM2 <p> <p> <p> <p> <strong> Why Lime <strong> <p> <p> When you join Lime you join a global community of smart caring talented individuals working together to deliver worldchanging results striving to create an experience that enables Limers to do their best work Here are some ways we support and invest in our team <p> <p> <p> <p> Competitive salaries performancebased annual bonus and preIPO equity <p> <p> Health and wellness offerings for all team members starting day one including access to toptier fitness and mindfulness apps <p> <p> Flexible vacation policies with ample paid holidays tailored to country of residence <p> <p> Fullypaid leave following the birth or adoption of a child and financial medical and educational support for Limers pursuing parenthood <p> <p> Support for retirement and financial goals with unlimited access to financial advisors <p> <p> Unlimited complimentary use of our vehicles in hundreds of cities around the world <p> <p> Professional growth opportunities through quarterly learning days and toptier tools <p> <p> Opportunities to connect across teams and locations to network socialize and volunteer <p> <p> Culture of belonging with Employee Resource Groups that engage and promote cultural awareness and DEI training across all functions <p> <p> Consistent recognition of great work through meaningful rewards and career advancements <p> <p> <p> <p> Benefits and perks vary depending on the nature of your employment and country of residence Terms and conditions may apply <p> <p> <p> <p> If you want to make an impact Lime is the place for you Not sure if you meet all the qualifications If this role excites you we encourage you to apply Explore all opportunities on our career page <p> <p> <p> <p> Lime is an Equal Opportunity Employer but thats just the start We believe different perspectives help us grow and achieve more Thats why were dedicated to hiring and developing the most talented and globally diverse team which includes individuals with different backgrounds abilities identities and experiences <p><p>
Content Marketing Manager
Company: Accruent
Location: USA
Posted Apr 20, 2024
<p class=jobDescription> <p> Personal development and becoming the best <em> you <em> is all about growth and exploring new skills and opportunities both in and out of the office At Accruent we call this Grow Without Limits and were proud to offer each of our employees the resources coaching and support necessary to achieve Growth Without Limits in their personal and professional lives Explore where the path takes you <p> <p> <strong> Why you want to work for our Marketing team <strong> <p> <p> Our Marketing team is at the forefront of engaging our current and potential customers to discover Accruent products and solutions across marketing channels We look for creative problem solvers and bold thinkers to drive careerdefining work in a fastpaced and everchanging environment <p> <p> The <strong> Content Marketing Manager <strong> oversees content marketing initiatives across various platforms for all marketing functions The right person for this role has a unique blend of content strategy exceptional writing and editorial skills technological expertise and business acumen You will work to establish the business as a thought leader drive lead generation and nurturing compel customer and prospect engagement educate prospects and social influencers and create a sense of urgency to engage via content You will work closely with subject matter experts to develop compelling and informative thought leadership content for both owned and earned media placement The Content Marketing Manager should require little oversight and be a selfmanaged selfstarting employee who can manage the strategy creation and delivery of content from start to finish They will also provide guidance to the marketing team sharing best practices and knowledge with peers and leaders for greater team success This is a fulltime position reporting directly to the VP of Product amp Brand Marketing This is a remotework from home opportunity <p> <p> <strong> How youll make a difference <strong> <p> <ul> <li> <p> Lead the development of Accruents content strategy to improve our company brand and drive revenue Facilitate strategic discovery and planning sessions to build messaging frameworks content strategy plans and campaigns <p> <li> <li> <p> Collaborate with global marketing sales and product teams to create highimpact thought leadership <em> and <em> productfocused content short and long form including sales enablement resources whitepapers infographics videos web content case studies blog sites byline articles solution briefs and social media content targeted at our customers and prospects <p> <li> <li> <p> Become a champion of the Accruent brand ensuring that content is on brand and on message <p> <ul> <li> <p> Manage content and design contractors guiding content development budget management and content review <p> <li> <ul> <li> <li> <p> Communicate and engage with the global marketing team to provide valuable feedback on content and design using analytics and reporting to identify and share impact of content and shape strategy going forward <p> <li> <li> <p> Use your understanding of SEO strategies to collaborate with the SEO Manager and deliver content on a regular cadence aimed at ranking our extensive list of target keywords on the first page <p> <ul> <li> <p> Ensure content is clear concise and consistent in messaging style tone and voice Ensure content is accurate and delivered ontime through rigorous quality control proofing and data checking <p> <li> <li> <p> Manage the creation of content from start to end working with internal stakeholders contract writers as needed project management of content tasks within marketing project tool communication with marketing team <p> <li> <li> <p> Maintain Accruents content repository ensuring its up to date and communicating content availability to key stakeholders <p> <li> <li> <p> Help identify and rectify content gaps and ensure that there is cohesion in both asset type and messaging <p> <li> <ul> <li> <ul> <p> <p> <p> <strong> What you bring to the table <strong> <p> <ul> <li> <p> Superior proven written and verbal English communication skills in a technology company with an innate attention to detail Fluency a must <p> <li> <li> <p> Bachelors degree Marketing English Journalism Public Relations or Communications preferred <p> <li> <li> <p> At least 5 years of copywriting experience in B2B marketing preferably with a focus on SaaS or other software <p> <li> <li> <p> A proactive selfstarter attitude with a sense of urgency to achieve results <p> <li> <li> <p> Ability to distill technical and complex product solution industry and thought leadership information into digestible concise copycontent <p> <li> <li> <p> Strong strategic and critical thinking <p> <li> <li> <p> A proven track record of prioritizing highimpact activities and keeping complicated copy projects moving forward in coordination with crossfunctional teams and contractors <p> <li> <li> <p> Ability to work independently and as part of a team to cultivate and continuously improve our brand messaging communications and creative output <p> <li> <li> <p> Ability to handle a fastpaced everchanging work environment while maintaining high quality standards <p> <li> <li> <p> Ability to effectively prioritize and work on multiple deliverables at the same time <p> <li> <li> <p> Effective interpersonal influence collaboration and listening skills <p> <li> <li> <p> Strong attention to detail customerservice orientation and creativity in problemsolving <p> <li> <li> <p> Ability to work with all levels of internal staff clients vendors and prospects <p> <li> <ul> <p> <strong> Please Note <strong> <p> <ul> <li> <p> This job does not require travel domestically or internationally <p> <li> <li> <p> This is a fulltime exempt opportunity <p> <li> <li> <p> Relocation will not be considered for this position <p> <li> <li> <p> At this time visa sponsorship is not available <p> <li> <ul> <p> The salary range for this position is $67700 $125900 This position is also eligible for a bonus as part of the compensation package <p> <p> Base pay offered may vary depending on various factors including but not limited to jobrelated knowledge skills experience and other eligibility factors such as geographic location The Total Rewards package includes competitive base pay and an opportunity to enroll in a variety of benefit programs generally including health insurance flexible spending accounts health savings accounts retirement savings plans life and disability insurance programs and several programs that provide for both paid and unpaid time away from work <p> <p> <strong> ABOUT ACCRUENT <strong> <p> <p> At Accruent a subsidiary or affiliate of Fortive Corporation we strive to be on the cutting edge of the software world providing purposebuilt intelligent solutions that raise customer expectations shift paradigms and transform the way businesses operate and achieve success <p> <p> We aim to provide the same transformational growth for our 1000+ employees which includes a vibrant office culture in major cities like Austin and Amsterdam and 10000 customers in more than 150 countries we know youll gain new experiences along the way In our continued effort to help our teams Grow Without Limits we provide all employees with the resources coaching and support they need to reach new heights and experience true professional and personal development and we do this because we believe it will help us grow as a global company in return <p> <p> Every person can bring something incredible to the table and we can always achieve more together So if you are courageous adaptable collaborative and interested in becoming the best you we encourage you to join us for the ride even if you dont believe you have the exact experience to fill a particular role <p> <p> Explore the path Join Accruent <p> <p> <strong> ABOUT FORTIVE <strong> <p> <p> Fortives essential technology makes the world stronger safer and smarter We accelerate transformation across a broad range of applications including environmental health and safety compliance industrial condition monitoring nextgeneration product design and healthcare safety solutions <p> <p> We are a global industrial technology innovator with a startup spirit Our forwardlooking companies lead the way in softwarepowered workflow solutions datadriven intelligence AIpowered automation and other disruptive technologies Were a force for progress working alongside our customers and partners to solve challenges on a global scale from workplace safety in the most demanding conditions to groundbreaking sustainability solutions <p> <p> We are a diverse team 17000 strong united by a dynamic inclusive culture and energized by limitless learning and growth We use the proven Fortive Business System FBS to accelerate our positive impact <p> <p> At Fortive we believe in you We believe in your potentialyour ability to learn grow and make a difference At Fortive we believe in us We believe in the power of people working together to solve problems no one could solve alone At Fortive we believe in growth Were honest about whats working and what isnt and we never stop improving and innovating <p> <p> Fortive For you for us for growth <p> <p> <em> Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers We value and encourage diversity and solicit applications from all qualified applicants without regard to race color national origin religion sex age marital status disability veteran status sexual orientation gender identity or expression or other characteristics protected by law Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities Individuals who need a reasonable accommodation because of a disability for any part of the employment process should ask to speak with a Human Resources representative to request an accommodation LIRemote <em> <p><p>
Engineering Manager
Company: Zerion
Location: USA
Posted Apr 20, 2024
<p class=jobDescription> <p> Zerion is a wallet for everything onchain Its the safest amp easiest way to explore web3 <p> <p> <p> <p> <p> <p> Were looking for an experienced and driven <strong> Engineering Manager <strong> to help us grow and solidify our engineering team You will focus on people and the engineering process so that we can continue shipping bestinclass Web3 applications <p> <p> <p> <p> <strong> About the role <strong> <p> <p> <p> <p> You will play a key role in scaling and organizing our engineering team We are looking for a person who can establish efficient processes and create a comfortable environment for everyone We want you to focus on the personal growth amp success of every individual and help Zerions team reach its full potential This role is a great opportunity to contribute to the companys culture in a pregrowth stage startup Youll oversee a team of crossfunctional Engineers and partner with Leadership amp Product Management to define meaningful metrics processes and practices <p> <p> <p> <p> <p> <p> <strong> What youll be doing <strong> <p> <ul> <li> <p> Lead a distributed team of crossfunctional Engineers <p> <li> <li> <p> Establish best practices to ensure a highquality product amp consistent delivery of working systems on time <p> <li> <li> <p> Design implement and document product development testing and deployment processes <p> <li> <li> <p> Collaborate with Leadership amp Product Management on roadmapping technical planning amp prioritization <p> <li> <li> <p> Align your team or multiple teams with organizational strategy and principles continuously working toward shared objectives <p> <li> <li> <p> Grow engineers skills experience and confidence through regular 11s coaching actionable feedback work and peer alignment and career advocacy <p> <li> <li> <p> Manage support and evaluate engineers performance <p> <li> <li> <p> Maintain and strengthen Zerions culture of growth openness trust mutual support and care <p> <li> <li> <p> Hire new talent for the team <p> <li> <ul> <p> <p> <p> <strong> What we are looking for <strong> <p> <ul> <li> <p> Experience managing and scaling an engineering team at a fastpaced organization <p> <li> <li> <p> Technical knowledge to discuss issues approaches and solutions in depth <p> <li> <li> <p> Experience in aligning a team on a shared goal and planning releases <p> <li> <li> <p> Desire to manage a fullyremote geographically distributed team <p> <li> <li> <p> At least 4 years of experience in software development <p> <li> <li> <p> At least 2 years of Engineering Management experience <p> <li> <ul> <p> <p> <p> <strong> What you need to succeed <strong> <p> <ul> <li> <p> Ability to do both longterm thinking and shortterm planning <p> <li> <li> <p> Experience releasing to multiple platforms ideally web and mobile applications <p> <li> <li> <p> Passion for efficient engineering processes amp practices and desire to foster an environment that creates them <p> <li> <li> <p> Experience attracting retaining and growing great Engineering talent <p> <li> <li> <p> You show empathy and can build trust <p> <li> <ul> <p> <p> <p> <strong> You are likely a perfect candidate if you have <strong> <p> <ul> <li> <p> Worked at a growthstage startup with 50+ employees <p> <li> <li> <p> Actively coached mentored and incentivized team members in their careers remotely <p> <li> <li> <p> Have a passion for building products to the highest standards across many dimensions user experience performance reliability security <p> <li> <li> <p> Active user of the Web3 space <p> <li> <ul> <p> <p> <p> <p> <p> <strong> Why You Should Join <strong> <p> <p> <p> <p> <strong> Culture <strong> Our high engagement and low turnover emphasize our commitment to a positive culture with a remarkable retention rate of 92 <p> <p> <strong> People <strong> Collaborate with some of the most driven and intelligent individuals in the crypto space <p> <p> <strong> Salary amp Benefits <strong> Receive a competitive salary medical insurance coworking membership and additional benefits <p> <p> <strong> Unlimited Days Off and Flexible Work Schedule <strong> Recharge and explore life outside the office with our flexible timeoff policy and work schedule <p> <p> <strong> Stock Options <strong> Contribute to Zerions success and watch your stock options become valuable <p> <p> <strong> Relocation <strong> We support relocation for you and your family <p> <p> <strong> Travel <strong> Join your colleagues on trips to industry festivals and events <p> <p> <strong> Distributed Team <strong> Zerion is a fully remote team with members worldwide Embrace asynchronous collaboration find your own work rhythm and enjoy a healthy worklife balance <p> <p> <p> <p> <p> <p> <strong> Company Overview <strong> <p> <p> <p> <p> Highlights <p> <p> +350 Monthly Active Funded Wallets <p> <p> +250k Monthly Active Zerion Wallets <p> <p> 255k Unique Zerion DNA Holders <p> <p> <p> <p> <p> <p> Zerion helps to manage your DeFi and NFT portfolios trade across 10+ networks and connect to any decentralized application with one wallet Our mission is to empower more people around the world with efficient permissionless and transparent financial services <p> <p> <p> <p> <strong> To ALL recruitment agencies and individual recruiters <strong> Zerion only accepts resumes from its partners with whom Zerion has contractual relations Zerion is not responsible for any fees or charges associated with unsolicited resumes <p><p>
Director - UX Research
Company: CommerceIQ
Location: USA
Posted Apr 20, 2024
<p class=jobDescription> <p> <strong> Role <strong> <p> <p> As the Director of UX Research you will lead our efforts to deeply understand our users and their jobs to be done JTBD Youll be responsible for creating detailed user personas mapping out their daytoday experiences and uncovering the critical JTBD that our products must fulfill This role is not just about gathering insights its about translating these insights into actionable strategies that guide product development and innovation <p> <p> <p> <p> <strong> Responsibilities <strong> <p> <p> <strong> Strategic Leadership <strong> Develop and execute a comprehensive UX research strategy that aligns with our product roadmap and business goals Lead the UX Research team fostering a culture of curiosity and insightdriven product development <p> <p> <strong> User Personas and Journey Mapping <strong> Craft detailed user personas and map day in the life scenarios to understand the context challenges and opportunities our users face Utilize these insights to inform product design and development <p> <p> <strong> Understanding JTBD <strong> Conduct indepth research to uncover the jobs to be done for our users guiding the product team in creating solutions that contextualize user pain points and deliver right outcomes <p> <p> <strong> Collaborative Insight Integration <strong> Work closely with product managers designers and engineers to ensure research findings are integrated into product strategies design decisions and development priorities <p> <p> <strong> Research Methodology Excellence <strong> Apply a broad range of qualitative and quantitative research methods to gather insights at different stages of the product lifecycle from conception to launch and beyond <p> <p> <strong> Evangelization and Advocacy <strong> Serve as an advocate for UX research promoting its value throughout the organization and ensuring stakeholders at all levels understand and act on research findings <p> <p> <p> <p> <strong> Qualifications <strong> <p> <p> 8+ years of UX research experience with a focus on B2B or enterprise technology including significant experience in leadership roles <p> <p> Demonstrated expertise in creating user personas mapping user journeys and identifying jobs to be done <p> <p> Proficient in a wide range of qualitative and quantitative research methodologies <p> <p> Strong leadership skills with a track record of building and mentoring highperforming teams <p> <p> Exceptional communication and collaboration skills capable of working effectively with crossfunctional teams <p> <p> Masters or PhD in HumanComputer Interaction Psychology Social Science or a related field is preferred <p> <p> <strong> Our Values <strong> <p> <ul> <li> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpsdocsgooglecomdocumentd1YzseV12cKs1IYNINKaKSH3mRToKWW3jcXIdkFr1fhRweditheading=hk8lx6341livi rel=noopener noreferrer nofollow target=blank> Customer Obsession <a> <p> <li> <li> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpsdocsgooglecomdocumentd1YzseV12cKs1IYNINKaKSH3mRToKWW3jcXIdkFr1fhRweditheading=hnm4jk1c94idj rel=noopener noreferrer nofollow target=blank> Take Ownership amp Deliver Results <a> <p> <li> <li> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpsdocsgooglecomdocumentd1YzseV12cKs1IYNINKaKSH3mRToKWW3jcXIdkFr1fhRweditheading=horotxwqw99up rel=noopener noreferrer nofollow target=blank> Bias for Action <a> <p> <li> <li> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpsdocsgooglecomdocumentd1YzseV12cKs1IYNINKaKSH3mRToKWW3jcXIdkFr1fhRweditheading=hucrd0dck2p3l rel=noopener noreferrer nofollow target=blank> Dive Deep <a> <p> <li> <li> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpsdocsgooglecomdocumentd1YzseV12cKs1IYNINKaKSH3mRToKWW3jcXIdkFr1fhRweditheading=h22gddrl6zmoa rel=noopener noreferrer nofollow target=blank> Curiosity amp SelfLearning <a> <p> <li> <li> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpsdocsgooglecomdocumentd1YzseV12cKs1IYNINKaKSH3mRToKWW3jcXIdkFr1fhRweditheading=h2zkk4so520rq rel=noopener noreferrer nofollow target=blank> Hire amp Develop the Best <a> <p> <li> <li> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpsdocsgooglecomdocumentd1YzseV12cKs1IYNINKaKSH3mRToKWW3jcXIdkFr1fhRweditheading=hoc3ryqxqjl3t rel=noopener noreferrer nofollow target=blank> Win as a Team <a> <p> <li> <li> <p> <a class=fontbold underline fontbold underline fontbold underline href=httpsdocsgooglecomdocumentd1YzseV12cKs1IYNINKaKSH3mRToKWW3jcXIdkFr1fhRweditheading=hza95ok432xpt rel=noopener noreferrer nofollow target=blank> Think Big Take Bets and Innovate <a> <p> <li> <ul> <p> <strong> Benefits <strong> <p> <ul> <li> <p> Stock Options 401K plan FSA and HSA programs <p> <li> <li> <p> Health insurance Life Insurance Longterm and shortterm disability <p> <li> <li> <p> Generous holiday and time off policy including unlimited PTO 4th Friday of every month off for the whole company <p> <li> <li> <p> WFH benefits including flex work from home hours Mobile and Broadband reimbursement Fitness reimbursement home office setup fees <p> <li> <ul><p>
Database Reliability Engineer
Company: Olo
Location: USA
Posted Apr 20, 2024
<p class=jobDescription> <p> At Olo we develop an online food ordering platform used by many of the countrys largest restaurant chains reaching millions of consumers If youve ordered directly from a restaurant brands app or website chances are weve made that happen <p> <p> <p> <p> As a member of the Database Reliability Engineering team you will build solutions to ensure our database systems are reliable fast scalable and secure You will implement automated processes to streamline database operations and enable selfservice capabilities to accelerate the engineering organization If you are passionate about database automation and developer enablement this may be the perfect role for you <p> <p> <p> <p> You can work remotely from anywhere in the US or at Olos headquarters in NYC <p> <p> <p> <p> <p> <p> <strong> What Youll Do <strong> <p> <ul> <li> <p> Design and build automated solutions using infrastructureascode to provision configure and scale Olos database systems <p> <li> <li> <p> Streamline database operations by automating routine administrative tasks <p> <li> <li> <p> Analyze system resource requirements and usage and implement costefficient solutions to manage capacity and optimize performance <p> <li> <li> <p> Monitor system availability and performance using mature observability practices to detect and alert on emerging problems <p> <li> <li> <p> Collaborate with engineers to develop review and deploy wellwritten and performant database code with a focus on optimizing for efficiency and scalability <p> <li> <li> <p> Collaborate with crossfunctional partners and stakeholders to gather requirements plan and execute on projects such as product releases database migrations and system upgrades <p> <li> <li> <p> Contribute to documentation of team processes and database engineering guidelines patterns and best practices <p> <li> <li> <p> Participate in a sustainable MondaySunday 247 oncall rotation <p> <li> <ul> <p> <p> <p> <strong> What Well Expect From You <strong> <p> <ul> <li> <p> Experience running PostgreSQL and Microsoft SQL Server in AWS <p> <li> <li> <p> Experience supporting enterprisegrade highly available highly scalable production systems <p> <li> <li> <p> Handson experience with infrastructure automation and configuration management tools such as Terraform and Ansible <p> <li> <li> <p> Experience automating database operations using scripting and procedural languages such as PowerShell Python Go TSQL PLpgSQL bash <p> <li> <li> <p> Experience tuning optimizing and scaling databases in highperformance highvolume highuptime environments <p> <li> <li> <p> Experience developing reviewing and deploying database code utilizing source control and automated CICD workflows <p> <li> <li> <p> Experience with data technologies including MongoDB Redis ElasticSearch <p> <li> <li> <p> Embracing a growth mindset to tackle challenges and solve ambiguous complex problems <p> <li> <li> <p> A passion for sharing knowledge and mentoring others <p> <li> <ul> <p> <p> <p> <p> <p> <strong> About Olo <strong> <p> <p> <p> <p> Olo is the engine of hospitality powering the restaurant industrys digital transformation As a leading open SaaS platform we enable over 700 restaurant brands to jointly reach 85 million connected guests across approximately 80000 locations More than two million orders per day run on Olos platform allowing brands to maximize the convergence of digital and brickandmortar operations while raising the bar on hospitality The result brands do more with less and make every guest feel like a regular With integrations to over 300 technology partners our customers can build digital experiences with the largest and most flexible restaurant commerce ecosystem on the market You have likely used Olo and not even known it Learn more at <a class=fontbold underline fontbold underline postingslink href=httpolocom rel=noopener noreferrer nofollow target=blank> olocom <a> <p> <p> <p> <p> <strong> Were remotefriendly <strong> Since 2015 we have been evolving our culture to continue to support a more distributed workforce and now over 75 of our team works remotely across the US If youre in the New York City area you can choose to work remotely or from Olos headquarters located in Tribeca <p> <p> <p> <p> We offer great benefits such as 20 days of paid time off 10 separate sick days 11 holidays plus yearend closure fully paid health dental and vision care premiums a 401k match remoteoffice stipend company equity a generous parental leave plan volunteer time off gift matching policy and more <p> <p> <p> <p> Our best estimate of the compensation range for this opportunity is $105k150k annually depending on the experience you bring and your location We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process <p> <p> <p> <p> <strong> We encourage you to apply <strong> <p> <p> <p> <p> <strong> We value diversity <strong> At Olo we know a diverse and inclusive team makes our workplace better Dont meet every single qualification in the job description Market data shows that women and people of color are less likely to apply to jobs unless they meet every single qualification We are dedicated to building a diverse inclusive and authentic workplace that is free from discrimination and harassment this allows us to make better decisions and better serve the communities were a part of So if youre excited about this role but your previous experience doesnt align perfectly with every qualification in the job description we encourage you to apply anyway You may be just the right candidate for this or other roles <p> <p> <p> <p> All applicants receive consideration for employment We do not discriminate on the basis of race religion color national origin gender identity sexual orientation pregnancy age marital status veteran status or disability status <p> <p> <p><p>